Great rates!
My contract was up and they offered me another at a even lower rate per kilowatt!!
Sunwave gas+power is a service provider specializing in energy solutions, primarily focused on natural gas and electricity for residential and commercial customers. The company aims to offer competitive pricing and flexible energy plans tailored to meet the diverse needs of its clientele. Sunwave gas+power operates in the energy sector, ensuring that customers have access to reliable power sources while promoting sustainable practices. Targeting both homeowners and businesses, Sunwave gas+power strives to create a seamless experience in energy procurement. Through its user-friendly platform at www.gosunwave.com, customers can easily compare energy plans, manage their accounts, and access customer support. With a commitment to transparency and customer satisfaction, Sunwave gas+power positions itself as a trusted partner in the energy market, helping customers make informed decisions about their energy consumption.
Reviewers express a generally positive sentiment towards Sunwave Gas+Power, highlighting the quality of service and ease of use. Many customers appreciate the fast and reliable service, with some noting that representatives are helpful and available outside of regular hours.
However, there are significant concerns regarding contract management, with multiple complaints about unilateral cancellations and difficulties in reaching customer support. Some consumers describe experiences of being misled about contract terms, leading to frustration and dissatisfaction. While the product quality is often praised, the high rates and perceived lack of transparency in communication are recurring issues. Overall, Sunwave Gas+Power receives a favorable rating, but potential customers should be aware of the mixed experiences regarding service reliability and contract adherence.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 227 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2022.
| Month | Average | Reviews |
|---|---|---|
| Sep 21 | 4.0 | 1 |
| Oct 21 | — | 0 |
| Nov 21 | 4.0 | 1 |
| Dec 21 | — | 0 |
| Jan 22 | 1.0 | 1 |
| Feb 22 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 227 most recent reviews.
“I guess my experience was okay with this company, because everything went usually, unless support team, they do not r...”
“I can't imagine that they would function any better if I sign up with them as a customer”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.4 out of 5 (good) | 3.9 out of 5 (good) | — | 227 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | 3.6 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | 4.4 out of 5 (good) | — | 999 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | 0% | 227 | |
| 2.2 out of 5 (poor) | 100 out of 100 | — | — | — | +26% | 74 |
Bottom line: Sunwave gas+power is #4 of 5 on overall rating in this group. On website & app, So Energy scores higher (4.4 vs 3.9).
227 reviews of Sunwave gas+power. Filter by what matters to you.
My contract was up and they offered me another at a even lower rate per kilowatt!!
Great service.
Easy to enroll, clearly stated terms which are easily understood, no hidden charges and great customer service.
I estimate a $2500 savings for my business. $500 for my home. Thanks
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I had and introductory rate and was able to convert very easily at the end of the term. I have since told some of my friends about this company
Easy on line renewal. Clear rates and durations. Nice low rates too Thsnks
Just signed for a 6 month plan, have not received first bill yet, but so far so good.
Very good customer service
Found Sunwave when checking for a new electric supplier. They have a low 6 month price with no monthly surcharge. It was easy to sign up online and they responded quickly. Would recommend.
I was surprised how fast my enrollment started. Other companies I had to week almost a month!
Honest renewal rate not like others who Jack up your rate
Sunwave has delivered on everything they promised. I am very happy to have them as my electric service providers
I have been saved a lot of money. Thank you.
I was happy to find Sunwave as its rate and presentation were very attractive.
Thanks for alll the notifications in the process
Haven't started service yet, so this is just for the sign up portion. Communication has been fine. We'll see how it goes once the power starts flowing.
I was given the incorrect information on previous calls
Sunwave made enrollment very easy. Re-enrollment was fine as well, letter was very clear on what would happen when.
Sunwave gas+power is a service provider specializing in energy solutions, primarily focused on natural gas and electricity for residential and commercial customers. The company aims to offer competitive pricing and flexible energy plans tailored to meet the diverse needs of its clientele. Sunwave gas+power operates in the energy sector, ensuring that customers have access to reliable power sources while promoting sustainable practices. Targeting both homeowners and businesses, Sunwave gas+power strives to create a seamless experience in energy procurement. Through its user-friendly platform at www.gosunwave.com, customers can easily compare energy plans, manage their accounts, and access customer support. With a commitment to transparency and customer satisfaction, Sunwave gas+power positions itself as a trusted partner in the energy market, helping customers make informed decisions about their energy consumption.
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