Lupain Tenerife Estate Agents specializes in the buying, selling, and renting of properties in Tenerife, catering to a diverse clientele, including local residents and international investors. The company offers an extensive portfolio of properties, including apartments, villas, and bungalows, across various locations on the island. Customers benefit from expert advice and a streamlined process designed to help them find their ideal home or investment. With a multilingual team fluent in English, Spanish, German, French, Italian, Dutch, and Swedish, Lupain Tenerife Estate Agents aims to serve a wide-ranging demographic. The company also provides free property valuations for those looking to sell, ensuring a comprehensive service that addresses the needs of both buyers and sellers in the Tenerife real estate market. For more information and to explore available listings, visit their website at www.lupain.com.
Lupain Tenerife Estate Agents receives overwhelmingly positive feedback from customers, highlighting their professionalism and attentive service throughout the buying and selling processes. Reviewers frequently commend the team, particularly agents like Victor, Daniel, and Milena, for their responsiveness and ability to handle complex paperwork efficiently.
Many express satisfaction with the speed and precision of the service, noting that their experiences were smooth and stress-free. However, a few customers mention challenges related to selling properties, indicating that some aspects of the selling process could be improved. Overall, the agency is highly recommended for its dedication to client care and successful outcomes in real estate transactions. The sentiment is predominantly positive, reflecting a strong reputation in the market.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 159 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 5.0 | 2 |
| Aug 24 | — | 0 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 4.5 | 4 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 2 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 2 |
| Jun 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 159 most recent reviews.
“We are happy with the service supplied by Lupain estatate agents selling our property, We were able to leave all the...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Booking | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.9 out of 5 (good) | 4.5 out of 5 (good) | — | 159 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 2.9 out of 5 (fair) | 4.1 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 3.2 out of 5 (fair) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Lupain Tenerife Estate Agents is #1 of 5 on overall rating in this group.
159 reviews of Lupain Tenerife Estate Agents. Filter by what matters to you.
Over a year ago
Quedamos muy satisfechos con su trabajo. Nos han ayudado mucho en el proceso de manera muy profesional y han estado pendientes de los trámites en todo momento. La recomendamos 100%
Over a year ago
A big thank you to Victor and his team for the level of services I received selling my apartment 3 years ago. It's not just selling a property, it's the after care I have received after 3 years with l... See more
Over a year ago
We are happy with the service supplied by Lupain estatate agents selling our property, We were able to leave all the details involved in selling a property to Victor, Bernado & the team, while we were... See more
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Quedamos muy satisfechos con su trabajo. Nos han ayudado mucho en el proceso de manera muy profesional y han estado pendientes de los trámites en todo momento. La recomendamos 100%
A big thank you to Victor and his team for the level of services I received selling my apartment 3 years ago. It's not just selling a property, it's the after care I have received after 3 years with locating documents after a death in the family and forwarding them in super quick time to the solicitor.For buying and selling property they are professional and go the extra mile for care to the client. Many thanks Victor and all the team Kevin Knight
We are happy with the service supplied by Lupain estatate agents selling our property, We were able to leave all the details involved in selling a property to Victor, Bernado & the team, while we were in the UK. We only returned to Tererife for the fial sign over, how ever I'm assured that the sign over could have been organised in the UK if necessary
Nous sommes un couple de retraités à la recherche d’un appartement dans le sud de Tenerife, avec des critères très exigeants et la volonté de pouvoir faire de la location courte durée. Milena DAFONSECA , de l’agence Lupain, a parfaitement compris notre demande et nous a accompagné pendant plusieurs mois avec patience, bienveillance et professionnalisme. Elle nous a fait visiter plusieurs appartements avec plaisir, toujours à l’écoute, honnête et sincère. Elle connaît très bien le marché local et nous a informés des évolutions à venir concernant la location saisonnière. Elle parle parfaitement anglais, français et espagnol, ce qui a été un vrai plus. Grâce à elle, nous avons trouvé l’appartement idéal. Un grand merci à Milena, que nous recommandons vivement .M et Mme PLOT
Bij deze wil ik Nicole van lupain bedanken voor het prachtige werk dat zij voor ons heeft gedaan bij de verkoop van het appartement. Dit alles in onze moeder taal het Nederlands nogmaals bedankt Nicole.
Thank you Nicole for your help and also was impressed that at the Notary we had a Dutch translator. We would recommend Lupain Estate agents to anyone as they are very proffessial
I am supersatisfied with the services of Lupain Tenerife Estate Agents With Milena Dafonseca we made the impossible possible Thank you so much for your patience, persévérance and loyalty towards my case. Everything will be taken care of with buying your dreamproperty There is nothing you have worry about anymore because you are at the best hands and best outcome with Milena and Bernardo 💪 If you want the best support, the best guidance, and most of all the best outcome for your case You are with the best people! I recommend the Lupain company for 100% and do it again right away! Thank you so much for your never ending trust and patience for my case Thank you for making the impossible possible 🙏 The Best!
Lupain Tenerife Estate Agents nos impresionó con su servicio rápido y preciso. Un agradecimiento especial a Josko, Bernardo y Daniel Surtees, quienes hicieron que nuestra experiencia de compra y venta de propiedades fuera excepcional. Josko respondió a todas nuestras preguntas e hizo una investigación detallada de las propiedades. Daniel nos guió en la venta de nuestra villa, cumpliendo con los plazos establecidos y mostrando su experiencia en el mercado. Alessio y Bernardo también fueron de gran ayuda, proporcionando un apoyo constante. Recomendamos altamente a Lupain para cualquier transacción inmobiliaria en Tenerife.
Nicht zum ersten Mal haben wir auf Teneriffa ein Apartment zu kaufen gesucht. Tatkräftig unterstützt wurden wir diesmal durch Daniel von der Immobilienagentur Lupain SA, Los Cristianos. Unerschütterlich hat uns der Verkäufer ein Apartment nach dem anderen gezeigt, bis wir genau das fanden, nach dem wir suchten. Dieser Prozess konnte somit erfolgreich und in relativ kurzer Zeit als erledigt abgehackt werden. Unser Fehler war, den von der Agentur Lupain SA vorgeschlagenen Notar für die Kauf-Abwicklung zu akzeptieren (der Käufer darf den Notariat selber bestimmen). Diesmal erwischten wir leider eines, das schlimmer organisiert eigentlich nicht sein kann und es erstaunt mich immer wieder, wie eine seriöse Immobilienagentur mit so einem Notariat zusammenarbeiten kann. Die Nachbearbeitung der Kaufabwicklung (Umschreibung, Steuern usw.) dauerte dann aber äusserst lange, mehr als 3 Monate später, als wir abreisten, war der Prozess immer noch nicht abgeschlossen. Diesen Prozess habe ich nicht nur auf Teneriffa, auch in anderen Ländern wie z.B. in Portugal, viel effizienter erlebt… Fazit: Bei der Suche nach einem Apartment kann ich Lupain SA sehr empfehlen. Das Notariat in Los Cristianos für die Beurkundung würde ich auf keinen Fall weiterempfehlen.
Děkujeme Lupain property za prodej našeho apartmánu v Los Cristianos. Použili jsme služby Lupain property několikrát, k nákupu i prodeji apártmánů a vždy jsme byli velice spokojeni s profesioáním, vstřícným přístupem všech - Viktora, Bernarda a dalších. Vždy se snažili, aby naše požadavky byly splněny, včetně vyřízení všech důležitých dalších náležitostí, spojených s prodejem nebo koupí apartmánu. Pokud bychom potřebovali pomoci v budoucnu, vždy se na ně s důvěrou obrátíme. Všem ještě jednou děkujeme,
Great fast and precise experience with Lupain, especially to Josko and Bernardo! Josko helped a lot , answered to all my question's , doing the research for each of the properties and helping me take the best decisions and build a great trust between Us. We want to Thank You all. Andrei
Nous avons travaillé avec Daniel qui était très réactif à nos questions . Il nous a toujours répondu le jour même , et était très disponible ce qui est rassurant lors d un achat . Lupain est une agence sérieuse . Je vous la recommande .Alexandra
We sold our Villa through Lupain. A buyer was found very quickly. Daniel Surtees dealt with the sale of our property, his knowledge and experience in the market shone through. He was always available to answer questions and moved the sale along efficiently. We gave Daniel a brief that included a date by which we wanted the sale completed, Daniel took this onboard and made sure we completed on time. I would highly recommend Daniel at Lupains to anybody buying or selling.
What made our experience smooth and efficient when purchasing a property through LUPAIN was Daniel. Daniel Surtees guided us through towns and villages in search of our perfect property. He was on standby and at the other end of the phone for our every question and query. When buying, selling or renting a property in Tenerife, everyone needs a ‘Daniel Surtees’
Ho acquistato a distanza un appartamento a Los Cristianos, grazie alla professionalità di Marco Righi sono stato seguito passo passo e consigliato nel migliore dei modi su ogni singola scelta e per ogni minimo dettaglio. L'acquisto aveva lo scopo di permettermi di vivere lunghi periodi in questa meravigliosa isola ma, considerando che lavoro in Italia, avevo bisogno di avere la possibilità di poterlo affittare per avere una rendita nei periodi dove non posso essere sull'Isola. Scrivo la recensione solamente ora, a più di sei mesi dal rogito, perché ora ho la certezza che tutto quello che Marco mi ha prospettato durante la delicata decisione e nel corso delle trattative si è rivelato corretto ed è andato anche oltre le aspettative... Con piccoli accorgimenti l'appartamento è diventato uno splendore ed ora ha molto appeal (garantendomi una buona rendita) per tutti gli ospiti e per la mia famiglia ogni volta che riusciamo ad essere lì. Devo rivolgere un grazie sincero anche a Bernardo Rojas che ha curato scrupolosamente tutti gli adempimenti burocratici e fiscali per le utenze, le licenze e i passaggi di proprietà permettendomi di "godermi un sogno" con tutta la tranquillità necessaria. Non ho mai scritto recensioni in vita mia e non sono affatto social ma questa volta dovevo proprio condividere il mio pensiero e consigliare, a chi leggesse, questi splendidi professionisti. Grazie Marco, grazie Lupain!!!!!
Nous sommes arrivés à l'agence en fin de matinée et Daniel nous a reçu sans Rdv. 2H plus tard nous avions 3 visites d'appartement programmée avec lui !!! Une écoute parfaite, une réactivité exceptionnelle. Il a même organisé une visite le dimanche!! Si vous passez chez Lupain, demandez Daniel, vous serez très bien accompagné. Un petit mot tout particulier pour Bernardo aussi, qui nous a permis de signer notre appartement très rapidement. Très belle équipe professionnelle, encore un grand merci à vous 2. Marie et Renato
Thank you Lupain,it was excelent job .Everything was ok,really professional group of people.Karel a Marie Vávrovi,CZ
Agence sérieuse et performante. Milena est particulièrement à l'écoute et nous a trouvé la maison de nos rêves.
My friends and I rented a villa from Lupain Properties for a recent golf trip. I own 2 properties myself in Tenerife and am very familiar with standards of service both good and bad on the island. Everyone at Lupain are a credit to Tenerife! From booking with Ann to dealing with Josh and Dani at the villa it was a great service experience. The villa was immaculate and little touches like the welcome pack on arrival was a lovely touch. I would definitely recommend Lupain to anyone looking for a stress free booking experience and a great holiday!! Regards Sean
Grâce à Lupain nous avons enfin trouvé l'appartement qui nous convenait. Nous tenons à remercier tout particulièrement Milena pour son grand professionnalisme, sa disponibilité et son efficacité. Nous lui avons accordé toute notre confiance et nous n'avons pas été déçu. Grâce à elle, nous avons pu concrétiser notre projet et enfin trouver ce que nous recherchions depuis longtemps. Encore un tout grand merci à vous.
Lupain Tenerife Estate Agents specializes in the buying, selling, and renting of properties in Tenerife, catering to a diverse clientele, including local residents and international investors. The company offers an extensive portfolio of properties, including apartments, villas, and bungalows, across various locations on the island. Customers benefit from expert advice and a streamlined process designed to help them find their ideal home or investment. With a multilingual team fluent in English, Spanish, German, French, Italian, Dutch, and Swedish, Lupain Tenerife Estate Agents aims to serve a wide-ranging demographic. The company also provides free property valuations for those looking to sell, ensuring a comprehensive service that addresses the needs of both buyers and sellers in the Tenerife real estate market. For more information and to explore available listings, visit their website at www.lupain.com.
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