Lupain Tenerife Estate Agents specializes in the buying, selling, and renting of properties in Tenerife, catering to a diverse clientele, including local residents and international investors. The company offers an extensive portfolio of properties, including apartments, villas, and bungalows, across various locations on the island. Customers benefit from expert advice and a streamlined process designed to help them find their ideal home or investment.
With a multilingual team fluent in English, Spanish, German, French, Italian, Dutch, and Swedish, Lupain Tenerife Estate Agents aims to serve a wide-ranging demographic. The company also provides free property valuations for those looking to sell, ensuring a comprehensive service that addresses the needs of both buyers and sellers in the Tenerife real estate market. For more information and to explore available listings, visit their website at www.lupain.com.
Lupain Tenerife Estate Agents has a positive customer experience.
Lupain Tenerife Estate Agents receives overwhelmingly positive feedback from customers, highlighting their professionalism and attentive service throughout the buying and selling processes. Reviewers frequently commend the team, particularly agents like Victor, Daniel, and Milena, for their responsiveness and ability to handle complex paperwork efficiently.
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Many express satisfaction with the speed and precision of the service, noting that their experiences were smooth and stress-free. However, a few customers mention challenges related to selling properties, indicating that some aspects of the selling process could be improved. Overall, the agency is highly recommended for its dedication to client care and successful outcomes in real estate transactions. The sentiment is predominantly positive, reflecting a strong reputation in the market.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
159
100%
● Low
4.8 / 5 overall
=
159 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
5.0
12-month avg
4.8
All-time
4.8
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 24
5.0
2
Aug 24
—
0
Sep 24
5.0
1
Oct 24
—
0
Nov 24
4.5
4
Dec 24
—
0
Jan 25
5.0
1
Feb 25
—
0
Mar 25
5.0
2
Apr 25
—
0
May 25
5.0
2
Jun 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 159 most recent reviews.
Top praiseof 156 positive reviews
Customer service26%
41 mentions
Professionalism16%
25 mentions
Helpful support14%
22 mentions
Fast & efficient13%
21 mentions
“We are happy with the service supplied by Lupain estatate agents selling our property, We were able to leave all the...”
On “Customer service” · May 17, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
Overall rating and review count for this company and similar companies
milena est l agent immobilier incontournable de Tenerife
Milena nous a aider pour la seconde fois dans notre achat sur Tenerife
Elle nous a trouvé un appartement encore mieux que dans nos rêves !!!
Aidante, patiente, beaucoup de conseils, d investigations ….elle a toutes les qualités réunies pour permettre de réaliser son rêve immobilier sur l ile
Encore merci Milena 🙏🏻
I had an excellent contact with the agency and particularly with Milena, whom I highly recommend. She so professional and helped me in all stages of my purchase. She speaks perfect French, which was very helpful. Many thanks to her for everything!
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Selling a house is sometimes more than just signing
Selling a house is sometimes more than just signing a contract.
Especially if you are a resident in Spain and you are wondering how to deal with the tax that ultimately has to be paid.
We were greatly helped by Joshua and Bernardo because, as a foreigner who does not speak much Spanish, it was very difficult to obtain the required certificate "fiscal resident".
Incidentally, we have experienced the service from everyone in the office as very warm and involved ... no question was too much.
Thank you !
Frans and Elisabeth
Agence très efficace ! Merci à Milena de nous avoir trouvé un superbe appartement sachant que nous n’étions pas sur place (Belgique). Nous avons reçus de nombreuses vidéos, photos et informations afin de choisir l’appartement idéal qui se situe dans un complexe très populaire donc difficile d’accès. Milena est passionnée par son travail. Elle est joignable et à l’écoute de ces clients. Nous la recommandons ☀️😉.
Very efficient agency ! Thank you to Milena for finding us a superb apartment knowing that we were not there (Belgium). We received many videos, photos and information to choose the ideal apartment that is located in a very popular complex therefore difficult to access. Milena is passionate about her work. She is reachable and listens to these customers. We recommend ☀️😉.
ELPACO
Ho acquistato due immobili con Lupain, uno nel 2013, l’altro nel 2017. Agenzia seria ed affidabile con la quale portare a termine compravendite in assoluta tranquillità. Un ringraziamento particolare al Signor Bernardo. Mi serviva un documento della transazione del 2017 ed è stato recuperato dopo 24 ore. Efficenza massima
From the moment we arrived Joshua and…Christmas and new year holidays
From the moment we arrived Joshua and his team were brilliant from early check in to a late check out and with young children this was greatly appreciated The house was in a great location 10 minutes from the beach and close to all amenities The pool was like our own private pool and the balcony had all day sun The house was very spacious for a family of seven Could’ve find any faults with Lupain and can’t wait to book with them again
Lovley apartment great location everything you need from walking distance the only thing that I was disappointed with is that the balcony gets absolutely no sun day or late evening however Joshua was very helpful would definitely book again
Great holiday in a excellent apartment location was spot on with everything in walking distance and Joshua and Ann very helpful with any of our queries Intend to return next year
Excellent service from Josh and Ann. We rented an apartment last week . Easy to contact and they also contacted us about a storm coming to the island.
Have booked again as very happy all round.
I have used Lupain Properties for several years when coming to La Caleta in Tenerife and have always had a fantastic holiday experience. Ann is wonderful and ensures that everything is taken care of. Would highly recommend. The apartment that we stay in La Caleta is beautiful and the resort itself its stunning. Cant rate Lupain Estates highly enough.
Buongiorno vorremmo ringraziare Bernardo e Marco per averci guidato fino all all'ultimo x l'acquisto di un immobile a Tenerife con professionalità cordialità e pazienza..li consigliamo ai futuri clienti ..grazie davvero.
From the first moment we told them our expectations, to the last moment when everything was finalized, the whole process was perfect! Everyone was super friendly, with smiles on their face and especially huge thank you to our agent Gudrun, who was responsible for us, and was able to answer to all our questions with utmost professionalism, enthusiasm and knowledge. Now we are happy owners of an apartment in Costa del Silencio. Thank you!
Perfect, relaxing holiday in Los Cristianos apartment
We stayed at a holiday let apartment managed by Ann and her team. The apartment was in Victoria Court 1, it was nicely fitted out with all the essentials needed for a good holiday as a couple.
We booked this trip prior to covid but unfortunately were unable to travel on two prior occasions. Ann was outstanding in honouring the booking. A couple of our friends had booked privately with owners in Cristian Sur who failed to honour their reservations, the moral of the story is book direct through Lupain property. This is the second time that we've used Lupain and we couldn't recommend their professionalism and going that extra mile enough. We will certainly be using them in the near future and just would like to say thank you to Ann and the team.
Colin and Linda
Thank you to you all at Lupain for your excellent service in selling my property . Victor and Daniel in particular who I dealt with were thoroughly professionally and helped me all the way - I would thoroughly recommend this company .
Could not fault the service at all… from
The minute we walked in from the minute we got the property in our name, very simple indeed Marco and bernado was brilliant, I’d highly recommend
Just back from a delightful 16 days staying at cristian sur complex,Tenerife,the apartment is clean and modern in a spectacular location close to beach,shops and restaurants,our host Ann was brilliant, nothing is too much trouble should you need her.cant wait to return.
I want to thank here Victor and the whole team, I have excellent expirience with agent Daniel - he helped me with his dynamic, productive and realible approach to purchase my new studio apartement and also with the accountant Bernardo who helped to finalize the whole thing. Its really not easy to find on Tenerife people you can trust (yeah, on my Tenerife studio apartement I spent my life savings and this is already something you need to be helped by the right people to avoid scammers (Daniel saved my ass from one dodgy seller - thank you!!!)
Lupain Tenerife Estate Agents specializes in the buying, selling, and renting of properties in Tenerife, catering to a diverse clientele, including local residents and international investors. The company offers an extensive portfolio of properties, including apartments, villas, and bungalows, across various locations on the island. Customers benefit from expert advice and a streamlined process designed to help them find their ideal home or investment.
With a multilingual team fluent in English, Spanish, German, French, Italian, Dutch, and Swedish, Lupain Tenerife Estate Agents aims to serve a wide-ranging demographic. The company also provides free property valuations for those looking to sell, ensuring a comprehensive service that addresses the needs of both buyers and sellers in the Tenerife real estate market. For more information and to explore available listings, visit their website at www.lupain.com.