Lupain Tenerife Estate Agents specializes in the buying, selling, and renting of properties in Tenerife, catering to a diverse clientele, including local residents and international investors. The company offers an extensive portfolio of properties, including apartments, villas, and bungalows, across various locations on the island. Customers benefit from expert advice and a streamlined process designed to help them find their ideal home or investment.
With a multilingual team fluent in English, Spanish, German, French, Italian, Dutch, and Swedish, Lupain Tenerife Estate Agents aims to serve a wide-ranging demographic. The company also provides free property valuations for those looking to sell, ensuring a comprehensive service that addresses the needs of both buyers and sellers in the Tenerife real estate market. For more information and to explore available listings, visit their website at www.lupain.com.
Lupain Tenerife Estate Agents has a positive customer experience.
Lupain Tenerife Estate Agents receives overwhelmingly positive feedback from customers, highlighting their professionalism and attentive service throughout the buying and selling processes. Reviewers frequently commend the team, particularly agents like Victor, Daniel, and Milena, for their responsiveness and ability to handle complex paperwork efficiently.
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Many express satisfaction with the speed and precision of the service, noting that their experiences were smooth and stress-free. However, a few customers mention challenges related to selling properties, indicating that some aspects of the selling process could be improved. Overall, the agency is highly recommended for its dedication to client care and successful outcomes in real estate transactions. The sentiment is predominantly positive, reflecting a strong reputation in the market.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
159
100%
● Low
4.8 / 5 overall
=
159 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
5.0
12-month avg
4.8
All-time
4.8
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 24
5.0
2
Aug 24
—
0
Sep 24
5.0
1
Oct 24
—
0
Nov 24
4.5
4
Dec 24
—
0
Jan 25
5.0
1
Feb 25
—
0
Mar 25
5.0
2
Apr 25
—
0
May 25
5.0
2
Jun 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 159 most recent reviews.
Top praiseof 156 positive reviews
Customer service26%
41 mentions
Professionalism16%
25 mentions
Helpful support14%
22 mentions
Fast & efficient13%
21 mentions
“We are happy with the service supplied by Lupain estatate agents selling our property, We were able to leave all the...”
On “Customer service” · May 17, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
Overall rating and review count for this company and similar companies
Nous avons recherché des appartements à Las Americas et à Los Christianos dans plusieurs agences dont l'agence Lupain. les recherches ont été effectuées par Mélina qui a fait preuve dune efficacité hors pair, elle est en permanence disponible, à l'écoute attentive du client, une professionnelle. Bravo et merci. Noelle et Gérard
March 2019-Stayed at Los Cristianos (Los Corales) - Good communication pre-visit, great accommodation - superb support while in accommodation. Would book again in at least four of us staying. Will use Lupain again. Dean-Lincoln-UK
Excellent apartment in Cristian Sur, can highly recommend, it was spotless and had everything we needed. Staff were very friendly and efficient and will definitely use this company again.
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We stayed in lovely apartment in Dinastia complex.Everything you need,all mod cons and washing machine was so useful.Apartments large balcony overlooked the pool and all areas were so well maintained.
Really good sized apartment and loved it so much have booked to return next February.
Thank you Ann at Lupain for all your help and assistance.
looking forward to our next hols with you
Bonsoir, je viens récemment d’acheter un appartement à los Cristianos à Tenerife via une super agence immobilière Lupain Très professionnel et une compétence de son agent Milena qui est devenue une amie 😉 vous pouvez leurs faire confiance à 100% ils s’occupent de tout, on peut dormir tranquille 👍👍👍 merci encore pour tout 😉 Milena on t’adore reste comme ça, ne change pas on se revoit bientôt 😘
We arrived in Tenerife a few hours before check-in. We had warned this would happen, yet it came as a bit of a surprise to them. Nevertheless, we got into the apartment early without difficulty. The apartment was excellent apart from the poor wifi which they tried to help with (improved slightly by replacing a cable), but it was really a Telefonica problem beyond their control. Lupain needed access to the apartment to do an electrical safety check, and they kindly let us know a few days in advance, which was good. All in all, Lupain are on the ball, prompt at answering the phone, friendly and helpful.
I gave Victor and team my Criteria, and within 48 hours I was shown 2 apartments that matched. I chose the one I liked the best, and within 12 days, it was sorted. The process was not easy but with great support, the job was completed. Thanks to Victor for holding my hand and Bernardo for his great communication skills between all the parties.
Super efficient service from Ann at Lupain. Would definately deal with this company again as and when I book my next holiday and need a clean lovely apartment/villa.
Thanks Ann
A very nice penthouse in Palm Mar. Very well equipped and very comfortable. We loved it so much. Thank you for welcome gifts!!! Ann at Lupain is always on hand to answer questions. We would definitely book it again and recommend to others.
Hi, everyone at Lupain were just fantastic. There was some issues with the apartment when we first arrived but all , where possible, was put right . Thanks for all your assistance 😀
We have stayed in Christian Sur and Victoria Court apartments on a few occasions for holidays. Both are of a high standard and well equipped. Ann at Lupain is always on hand to answer any questions. Replies to emails promptly and is really helpful and friendly. No complaints. Will definitely use them again and again....see you again soon. Thank you for helping us make great holiday memories.
Had a great week in this studio. If we were coming for a month, which we usually do to another apt. we would like a few small extras (but we are are probably too fussy.
The studio had great facilities, full oven, fridge freezer, double shower,sea views. We would definitely book again.
A big thank you to Victor, Alessio and the team for selling our apartment so quickly. Everyone was very professional and we felt that the team were working very hard on our behalf. They deserved their success and we would recommend them without hesitation to anyone wishing to sell a property.
Graeme and Moya - France
Milena took me through the process from start to finish finding me a buyer and always available to answer question. We had a few hold ups along the way but that was not lupains fault.the team are very professional and I would highly recommend to others .good luck to you all
We purchased our apartment in Christian sur 12 years ago from Lupain and it was the natural choice when I decided to sell after my husband passed away to ask Victor and the team to deal with the sale. It sold almost immediately but we had complex legal issues that took an age to resolve but Victor handled this with true professionalism and I'm sure I nearly drove him insane but he handled it all with courtesy and I'm so glad I trusted him to deal with everything for me.
It wasn't easy but we got there, so many thanks again
Lupain Tenerife Estate Agents specializes in the buying, selling, and renting of properties in Tenerife, catering to a diverse clientele, including local residents and international investors. The company offers an extensive portfolio of properties, including apartments, villas, and bungalows, across various locations on the island. Customers benefit from expert advice and a streamlined process designed to help them find their ideal home or investment.
With a multilingual team fluent in English, Spanish, German, French, Italian, Dutch, and Swedish, Lupain Tenerife Estate Agents aims to serve a wide-ranging demographic. The company also provides free property valuations for those looking to sell, ensuring a comprehensive service that addresses the needs of both buyers and sellers in the Tenerife real estate market. For more information and to explore available listings, visit their website at www.lupain.com.