Lupain Tenerife Estate Agents specializes in the buying, selling, and renting of properties in Tenerife, catering to a diverse clientele, including local residents and international investors. The company offers an extensive portfolio of properties, including apartments, villas, and bungalows, across various locations on the island. Customers benefit from expert advice and a streamlined process designed to help them find their ideal home or investment.
With a multilingual team fluent in English, Spanish, German, French, Italian, Dutch, and Swedish, Lupain Tenerife Estate Agents aims to serve a wide-ranging demographic. The company also provides free property valuations for those looking to sell, ensuring a comprehensive service that addresses the needs of both buyers and sellers in the Tenerife real estate market. For more information and to explore available listings, visit their website at www.lupain.com.
Lupain Tenerife Estate Agents has a positive customer experience.
Lupain Tenerife Estate Agents receives overwhelmingly positive feedback from customers, highlighting their professionalism and attentive service throughout the buying and selling processes. Reviewers frequently commend the team, particularly agents like Victor, Daniel, and Milena, for their responsiveness and ability to handle complex paperwork efficiently.
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Many express satisfaction with the speed and precision of the service, noting that their experiences were smooth and stress-free. However, a few customers mention challenges related to selling properties, indicating that some aspects of the selling process could be improved. Overall, the agency is highly recommended for its dedication to client care and successful outcomes in real estate transactions. The sentiment is predominantly positive, reflecting a strong reputation in the market.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
159
100%
● Low
4.8 / 5 overall
=
159 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
5.0
12-month avg
4.8
All-time
4.8
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 24
5.0
2
Aug 24
—
0
Sep 24
5.0
1
Oct 24
—
0
Nov 24
4.5
4
Dec 24
—
0
Jan 25
5.0
1
Feb 25
—
0
Mar 25
5.0
2
Apr 25
—
0
May 25
5.0
2
Jun 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 159 most recent reviews.
Top praiseof 156 positive reviews
Customer service26%
41 mentions
Professionalism16%
25 mentions
Helpful support14%
22 mentions
Fast & efficient13%
21 mentions
“We are happy with the service supplied by Lupain estatate agents selling our property, We were able to leave all the...”
On “Customer service” · May 17, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
Overall rating and review count for this company and similar companies
Great people. Victor and his team are great. They helped us through all the steps in purchasing the apartment. A big plus to Chris and Bernardo for having so much patience with us. We found all the help we needed with them - even for things that were not related to buying an apartment. I will recommend this agency for any real estate transactions in Tenerife. Thank you again for all your help.
Recently returned home after a fantastic stay at Victoria Court. The apartment was faultless, from the location to the amenities it was just brilliant!
The service from Lupain was excellent. Nothing was too much trouble, we were even able to extend our stay as we were having such a good time!
I'd definitely recommend booking through Lupain. The process was very easy and communication was fab. Thank you and see you next year!
I would have no hesitation in recommending Lupain either as a buyer or a seller.
We originally bought our property through Lupain around 10 years ago and when it came time to sell there was only one choice as Victor and his team were courteous, professional, attentive both when we bought and equally when we sold and even found us a buyer in a matter of weeks as well as having amongst the most competitive commission rate we have come across and I would have no hesitation in recommending Lupain either as a buyer or a seller.
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Après plusieurs revers désagréables dans notre recherche d appartement nous avons rencontré Milena d abord par mail ...ensuite en face elle nous a été d un grand soutient pour oublier nos mésaventures précédentes .. Elle nous a proposé plusieurs biens jusqu a ce qu on trouve notre bonheur ... toujours disponible à l écoute et très pro , elle a su nous remettre en confiance
Je la remercie du fond du cœur et vous la conseille sans hésiter
Manu et Rodolfo
Thank you to Aleissio and Bernardo for all their help which turned out to be a bit of a marathon (not their fault ) they both tried very hard to keep me calm and I now have my first apartment in the sun would have no hesitation in recommending their services my friends and family thank you again
Jean
We have judged had 2 weeks in Tenerife at Cristian sir in Los Cristianos the apartment was beautiful one of the best we have stayed in and would definitely go back thank you Ann Lupain
From start to finish nothing but friendly helpful staff. Thank you to Anne for helping us to have a great week in Tenerife. We will defiantly use them again in the future .
Perfecte begeleiding door Lupain Properties bij een zeer lastige verkoop!
In volle vrijheid kregen wij van Geert en Victor een aanbod van een prachtig appartement voor een goeie prijs. Alles moest snel gaan omdat de verkoper binnen de maand definitief naar het buitenland zou vertrekken .
Plots vielen er enkele lijken uit de kast, want er waren een grote hypotheek en nog een tamelijk klein embargo aan het appartement vastgekoppeld. Geert, Victor en Bernardo steunden ons ten volle omdat we zouden weigeren om ook maar één handtekening te plaatsen alvorens alle schulden van de eigendom waren verdwenen. Toen iets later aan het licht kwam dat er een door de bank doorverkocht "embargo" in het buitenland bij was, dat maar niet te verwijderen was wegens het niet kunnen bereiken van de juiste personen en juristen in het buitenland wegens allerlei omstandigheden, heeft Lupain alles op alles gezet om tegen de klok in, die schuld toch maar te kunnen vereffend krijgen.
Zonder het drietal Geert-Victor-Bernardo waren wij hopeloos verloren, en mochten we nog menige keren op en af vliegen naar Tenerife voor onze aankoop. Alle administratie en papierwerk wordt nu nog verder probleemloos door Bernardo afgewerkt en dit zal nog wat tijd kosten, maar we hoeven ons geen zorgen te maken. Wij kregen de kans om in volle vrijheid iets te kopen en over alle problemen heen is dit gelukt. Nog een extra pluim voor Bernardo, want onze eerste lijdensweg voor dat beruchte "NIE-nummer" deed ons halfweg de voormiddag, ten einde raad en uitgeput, bij Lupain binnenstappen, en zonder dat wij al weet hadden van een mogelijke aankoop via Lupain, heeft Bernardo ons zomaar bijgestaan voor die Spaanse documenten die moesten worden ingevuld om ze dan weer bij de Nationale politie te kunnen binnendragen tegen een vooraf bepaald tijdstip. Ook bij de aankoop zelf, bij de notaris, voelden wij ons echt veilig met Bernardo aan onze zijde, die alles goed en wel in het oog had!
Lupain Properties deed perfect werk voor ons, en is nog steeds bezig aan de afwerking!
Naar onze mening mag iedereen blindelings op deze verkoopzaak in Los Cristianos vertrouwen, en er wordt uitermate professioneel gewerkt!!
Tevens zullen wij er zelfs goeie vrienden aan overhouden!
Johan en Martine uit Vlaanderen
LupAin have been absolutely fantastic with all our buying and selling affairs in Tenerife. Most things was dealt with whilst we were at home in England. Any question we asked was answered prompt. And .victor and roberto was ever so friendly. We still call in the shop to see them. LUPAIN PROPERTIES ALL THE WAY
Excellent service from start to finish, they did all the hard work, l would recommend them to anyone that is considering either buying, selling or renting their apartment in tenerife
My experience with Lupain was professional and smooth from start to finish. The staff Chris and Bernardo really couldnt do enough to make things easier for me and my family.
Purchase of a townhouse in Callao Salvaje.
Everything went smoothly from the offer until the notary. Lupain, especially Victor, Bernardo and Geert, did all what they could possibly do to deal with the paperwork. They also arranged the legals and transfers for water and electricity so that was a very great help. They are all very helpful and very kind. Thumbs up for the team from Lupain!
We knew Mrs Ann Whitton for years and therefore we decided to place our order with Lupain. As expected we received kind and professional service with full understanding of both parties i.e. buyers and sellers. All formalities went smoothly and we were convinced that complete legal and financial aspects of the transaction are in hand of reliable people. At the end we are fully satisfied with the result of our coperation with Lupain and are sure it will continue in future. We can recommend this Estate Agents to anyone who would like to buy or sell property on Tenerife.
Excellent service from Ann from start to finish.
Very straight forward company to deal with.
We rented El Mirador for 2 weeks,very relaxing.
Would highly recommend this company, nice dealing with Ann who really cares for her clients.
Well done Ann your a Star.
We rented apartments in El Mirador and Cristian Sur over period of 28 nights. We rate the prior arrangements and customer care to be efficient, organised and overall excellent. In the Lupain office, Ann is very supportive, helpful and friendly to the rental clients and we look forward to returning next year.
First time using Lupain in relation to a holiday let and had no problems.
Any queries were generally dealt with efficiently and promptly. The property was as described although not all bedrooms were 'spacious'. The second double room was a little small but adequate. The property was very clean and very well equipped. The communal pool was not heated and was too cold for us to use. Our breakage deposit was returned quite quickly. Would have no problem using Lupain again.
Io e mio marito abbiamo acquistato un immobile con la assistenza della Signora Milena di Lupain Property. Ci siamo trovati molto bene, Milena ci ha accompagnato dalla scelta dello immobile fino al momento del rogito con competenza, cortesia e professionalita.
Anche il Signor Bernardo, responsabile della parte amministrativa su e’ mostrato serio e competente .
Nous étions à la recherche d'un appartement à Playa de las Americas,j'ai donc contacté plusieures agences sur internet .Quelques une nous ont répondu et proposé des biens mais une seule à été vraiment à notre écoute ,c'est l'agence LUPAIN .
Nous avons été aidé par MILENA qui à rapidement compris et trouvé un appartement qui correspondait à nos attentes et notre budget.
Elle nous à aidé dès notre arrivée et nous à consacré des journées entières pour faire toutes les démarches jusqu'à la signature chez le notaire.
Cela nous à beaucoups aidé d'avoir une personne de confiance qui répond toujours à vos mail et à vos appels et qui ne compte pas ses heures pour vous aider.
Encore un grand merci Milena,c'est aussi grace à toi que nous avons aquéri ce bel appartement .
Si vous hésitez de vous lancer dans l'aventure contactez l'agence LUPAIN.
Michael Peraza Nolan of Lupain looked after us with every aspect of our search for the perfect property. He was with us holding our hand throughout the Journey, from finding properties, setting up and attending viewings (12) with us, offering his well balanced views, setting up bank accounts / NIE process and Notary for signing of Title deeds.
Victor Sujanani (Owner) and Bernardo Rojas Miller provided additional support when necessary.
The team also helped me find a Contractor to totally renovate (reform) my recently purchased Apartment
Lupain Tenerife Estate Agents specializes in the buying, selling, and renting of properties in Tenerife, catering to a diverse clientele, including local residents and international investors. The company offers an extensive portfolio of properties, including apartments, villas, and bungalows, across various locations on the island. Customers benefit from expert advice and a streamlined process designed to help them find their ideal home or investment.
With a multilingual team fluent in English, Spanish, German, French, Italian, Dutch, and Swedish, Lupain Tenerife Estate Agents aims to serve a wide-ranging demographic. The company also provides free property valuations for those looking to sell, ensuring a comprehensive service that addresses the needs of both buyers and sellers in the Tenerife real estate market. For more information and to explore available listings, visit their website at www.lupain.com.