Refund issued and delivered - thank you!
Two weeks ago, I made a purchase on the website. I regretted myself immediately and asked for a refund. It took some time but I did receive it in the end. Much gratitude!

ManFirth Electric is a specialized retailer and repair service located in Leeds, Yorkshire, focusing on electric scooters and electric bikes. The company offers a curated selection of high-speed electric scooters and e-bikes from trusted brands such as iENYRID, Vican, Pure Electric, Engwe, G-Force, and Stealth Bomber. Customers can visit their showroom to test ride various models, ensuring they find the right vehicle for their needs. ManFirth Electric is dedicated to providing expert support, UK warranties, and free shipping for their products. In addition to sales, ManFirth Electric serves as an official repair center for premium brands like NAMI, Kaabo, and Dualtron, catering to customers seeking reliable repair services for their electric vehicles. By focusing on quality and customer satisfaction, the company aims to meet the needs of electric scooter and bike enthusiasts looking for both reliable products and professional service.
ManFirth Electric receives high praise for its exceptional service and quality products, particularly regarding e-scooter and electric bike repairs. Reviewers frequently highlight the staff's efficiency and friendliness, noting quick diagnoses and repairs, often completed while they wait.
Customers express satisfaction with the products purchased, such as electric bikes and accessories, appreciating both their quality and timely delivery. However, some negative feedback emerges regarding customer service issues, including complaints about rude staff and poor communication, particularly concerning order fulfillment and pre-order misunderstandings. While the majority of experiences are positive, the presence of critical reviews indicates room for improvement in customer interactions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 119 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 119 most recent reviews.
“Great customer-centric philosophy”
“I paid for 2-4 day delivery and it still hasn't turned up over a week later very disappointing service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.3 out of 5 (good) | 4.5 out of 5 (good) | — | 119 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | 1.4 out of 5 (poor) | — | 1,000 |
Bottom line: ManFirth Electric is #2 of 5 on overall rating in this group.
119 reviews of ManFirth Electric. Filter by what matters to you.
Two weeks ago, I made a purchase on the website. I regretted myself immediately and asked for a refund. It took some time but I did receive it in the end. Much gratitude!
5 out of 5 stars. Kugoo G Booster Rebranded Fantastic Powerful Great.
Fast delivery and exactly as described. Would buy again
Fabulous from starting a webchat to visiting to order and collection just top drawer Thanks chaps
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Quick delivery. All items arrived in good condition. Thanks
Thanks MFE, good price for a trails full face helmet with ventilation/removable chin guard/adjustable dial. Delivery took a while tbh but didn’t mind the wait as my broken jaw is still recovering! 😁
Had what I wanted ✅
Amazing service, 10/10 product!! Absolutely in love with it. The team are so helpful and knowledgeable, have been recommending to all my friends and family.
Not happy not had parcel!
Quality purchase and top service 👌
Excellent service . My order came quickly and they communicated very well while I was waiting.
Still haven’t recived my order been waiting nearly 2werks now when it said 2 to 3 working days still not turnt up yet another another day still waitin this is a joke now
I ordered an electric scooter of which was to come in 10 ten days, but arrived in 9. The price was about £1800 and ManFirth even sent me a discount code of about £100. Very pleased and will be more than happy to recommend them to future customers.
Mauvaise description du produit rien avoir avec l origine.
Glad I found Man Firth for my kugoo G Booster scooter parts the staff were so helpful and very helpful thank you Man Firth.
Man Firth electric service second to none, shame same can't be said for TNT delivery service though
Brilliant service could not ask for anymore. 10/10 shop guys went out his way to make sure I had everything I needed
ManFirth Electric is a specialized retailer and repair service located in Leeds, Yorkshire, focusing on electric scooters and electric bikes. The company offers a curated selection of high-speed electric scooters and e-bikes from trusted brands such as iENYRID, Vican, Pure Electric, Engwe, G-Force, and Stealth Bomber. Customers can visit their showroom to test ride various models, ensuring they find the right vehicle for their needs. ManFirth Electric is dedicated to providing expert support, UK warranties, and free shipping for their products. In addition to sales, ManFirth Electric serves as an official repair center for premium brands like NAMI, Kaabo, and Dualtron, catering to customers seeking reliable repair services for their electric vehicles. By focusing on quality and customer satisfaction, the company aims to meet the needs of electric scooter and bike enthusiasts looking for both reliable products and professional service.
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