Excellent
Excellent great product great service

ManFirth Electric is a specialized retailer and repair service located in Leeds, Yorkshire, focusing on electric scooters and electric bikes. The company offers a curated selection of high-speed electric scooters and e-bikes from trusted brands such as iENYRID, Vican, Pure Electric, Engwe, G-Force, and Stealth Bomber. Customers can visit their showroom to test ride various models, ensuring they find the right vehicle for their needs. ManFirth Electric is dedicated to providing expert support, UK warranties, and free shipping for their products. In addition to sales, ManFirth Electric serves as an official repair center for premium brands like NAMI, Kaabo, and Dualtron, catering to customers seeking reliable repair services for their electric vehicles. By focusing on quality and customer satisfaction, the company aims to meet the needs of electric scooter and bike enthusiasts looking for both reliable products and professional service.
ManFirth Electric receives high praise for its exceptional service and quality products, particularly regarding e-scooter and electric bike repairs. Reviewers frequently highlight the staff's efficiency and friendliness, noting quick diagnoses and repairs, often completed while they wait.
Customers express satisfaction with the products purchased, such as electric bikes and accessories, appreciating both their quality and timely delivery. However, some negative feedback emerges regarding customer service issues, including complaints about rude staff and poor communication, particularly concerning order fulfillment and pre-order misunderstandings. While the majority of experiences are positive, the presence of critical reviews indicates room for improvement in customer interactions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 119 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 119 most recent reviews.
“Great customer-centric philosophy”
“I paid for 2-4 day delivery and it still hasn't turned up over a week later very disappointing service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.3 out of 5 (good) | 4.5 out of 5 (good) | — | 119 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | 1.4 out of 5 (poor) | — | 1,000 |
Bottom line: ManFirth Electric is #2 of 5 on overall rating in this group.
119 reviews of ManFirth Electric. Filter by what matters to you.
Excellent great product great service
Excellent work
Came here for a few bits doing to my scooter, would highly recommend to anyone, great staff and fixed my issue very fast. Thankyou manfirth💯👌🏼
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Quick and efficient delivery Very happy with our scooter and enjoying using it Well made and complete with all necessary equipment for riding
Had a couple of jobs done on my scooter by Manfirth, very friendly service and nice repair. Would recommend to anyone wanting repairs.
Amazing guy genuine and honest I took 3 scooters in as they had either broke or not charging. He was honest and said leave them will let me know the cost a very good price explained what needed doing and how to stop it happening again really great full that both of them are friendly and honest will go to him again if I need to fab guys thank you so much
Excellent service, highly recommend to anyone wanting to purchase or repair an electric scooter!
G Booser two controllers and a throttle was ordered and it came in super fast time, excellent customer service dept, and well packaged. Recommended 💯%
Wanted to upgrade my widewhee pro which I'd had for a year, liked the look of a vsett 10+, so after a chat with will a test ride was arranged. Manfirth have showroom and an area where you can view and demo the scooters and make an informed decision. The vsett 10+ is a beast of a scooter and now need to upgrade all my safety gear😁 Excellent company to do business with and I wish you both well in this venture. 5*👍
Sent me a faulty part and would not refund will never use them again
First rate service. Just bought scooter from them. Not had a chance to try it yet though. Very helpful with my enquiries when deciding which scooter to buy.
Really pleased. I had never ridden an e scooter, so decided to book a test ride with ManFirth. I found the customer service from Will and his team 1st class. Perchsad 2 Vsett 10s and they are fantastic! ManFirth is the place to go when you want anything scooter. Thanks Will
Great services. Kept me abreast of the updates for delivery as and when he got them. Very pleased with my Vsett 10+. That's Will.
Great company, a first class service. They are always available for the customer, I live in London and would not hesitate to buy another scooter form ManFirth. If you are looking for a scooter, I would recommend ManFirth.
Really great customer service. So helpful and understanding to new people coming into the Eworld or transport. 5star.
Wow I got my T4 max scooter and it was better than I imagined it . I wanted a fast scooter and the t4 knocked it out the park with 34mph and it looks amazing a real head turning scooter. My advice for anyone buying a scooter is email first and find out if in stock and you will be happy. Manfirth went out there way to answer every question and went further than needed. I'm so happy with my product and will definitely buy again from manfirth. 10 star company with 10 star workers and 10 star products. Thanks again steve k Essex
ManFirth Electric is a specialized retailer and repair service located in Leeds, Yorkshire, focusing on electric scooters and electric bikes. The company offers a curated selection of high-speed electric scooters and e-bikes from trusted brands such as iENYRID, Vican, Pure Electric, Engwe, G-Force, and Stealth Bomber. Customers can visit their showroom to test ride various models, ensuring they find the right vehicle for their needs. ManFirth Electric is dedicated to providing expert support, UK warranties, and free shipping for their products. In addition to sales, ManFirth Electric serves as an official repair center for premium brands like NAMI, Kaabo, and Dualtron, catering to customers seeking reliable repair services for their electric vehicles. By focusing on quality and customer satisfaction, the company aims to meet the needs of electric scooter and bike enthusiasts looking for both reliable products and professional service.
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