On my second order nothing has arrived…
On my second order nothing has arrived and their number seems to be dead.

ManFirth Electric is a specialized retailer and repair service located in Leeds, Yorkshire, focusing on electric scooters and electric bikes. The company offers a curated selection of high-speed electric scooters and e-bikes from trusted brands such as iENYRID, Vican, Pure Electric, Engwe, G-Force, and Stealth Bomber. Customers can visit their showroom to test ride various models, ensuring they find the right vehicle for their needs. ManFirth Electric is dedicated to providing expert support, UK warranties, and free shipping for their products. In addition to sales, ManFirth Electric serves as an official repair center for premium brands like NAMI, Kaabo, and Dualtron, catering to customers seeking reliable repair services for their electric vehicles. By focusing on quality and customer satisfaction, the company aims to meet the needs of electric scooter and bike enthusiasts looking for both reliable products and professional service.
ManFirth Electric receives high praise for its exceptional service and quality products, particularly regarding e-scooter and electric bike repairs. Reviewers frequently highlight the staff's efficiency and friendliness, noting quick diagnoses and repairs, often completed while they wait.
Customers express satisfaction with the products purchased, such as electric bikes and accessories, appreciating both their quality and timely delivery. However, some negative feedback emerges regarding customer service issues, including complaints about rude staff and poor communication, particularly concerning order fulfillment and pre-order misunderstandings. While the majority of experiences are positive, the presence of critical reviews indicates room for improvement in customer interactions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 119 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 119 most recent reviews.
“Great customer-centric philosophy”
“I paid for 2-4 day delivery and it still hasn't turned up over a week later very disappointing service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.3 out of 5 (good) | 4.5 out of 5 (good) | — | 119 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | 1.4 out of 5 (poor) | — | 1,000 |
Bottom line: ManFirth Electric is #2 of 5 on overall rating in this group.
119 reviews of ManFirth Electric. Filter by what matters to you.
On my second order nothing has arrived and their number seems to be dead.
Great service/product ninebot max highly recommended cheers nick
Parcel gone missing with tnt just gotta sit and wait to get a refund or parcel to eventually turn up a week late
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My son ordered the Kugoo G booster scooter from ManFirth and it arrived on time. We had a problem of the charger and on Boxing Day Will spent his time to guide us through how to rectify the problem. When it wasn’t resolved Will tested another charger and sent it to us, next day delivery. This sorted the problem. I cannot fault the aftercare Will gave us, especially over the festive season. Quick response. Great scooter and service. Highly recommended.
Very pleased with the customer service. We had a few teething problems and they helped us resolve on video chat ...well done!
Super fast schipment, great product.. thanks!!!
As usual quick service and excellent product.
This was a great service with no issues.
Ordered a nanrobot d6+ charger from Manfirth . Fast efficient delivery received product as ordered & is as described . n good working order . Will be ordering again .
100 percent happy experience. A trustworthy honest firm. Excellent after purchase support too.
Excellent Company Excellent Service Recommended 5*
Manfirth are great always answered the phone! There were issues with my scooters unfortunately, so I had to go elsewhere .😕 Will is a friendly and a great help. Also I had my refund back within 2 days which was great. 👍.
Very helpful , super fast to answer any question I’ve had and the scooter D6+ is a beast , built like a tank . I was super impressed when it arrived and was blown away by the size and quality of it , best £1595 I’ve ever wasted on a toy and I love it .
Great company to buy electric scooters from (got a black Friday discount) I had a very pleasent experience great comms, delivery time was good only problem I had was a bent deck on my nanrobot ls7 but after sending pictures and evidence a great chap called will took care of everything and another one is on its way. Very pleasent experience and if I need them for anything I won't hesitate to shop here again
ManFirth Electric is a specialized retailer and repair service located in Leeds, Yorkshire, focusing on electric scooters and electric bikes. The company offers a curated selection of high-speed electric scooters and e-bikes from trusted brands such as iENYRID, Vican, Pure Electric, Engwe, G-Force, and Stealth Bomber. Customers can visit their showroom to test ride various models, ensuring they find the right vehicle for their needs. ManFirth Electric is dedicated to providing expert support, UK warranties, and free shipping for their products. In addition to sales, ManFirth Electric serves as an official repair center for premium brands like NAMI, Kaabo, and Dualtron, catering to customers seeking reliable repair services for their electric vehicles. By focusing on quality and customer satisfaction, the company aims to meet the needs of electric scooter and bike enthusiasts looking for both reliable products and professional service.
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