ManFirth Electric is a specialized retailer and repair service located in Leeds, Yorkshire, focusing on electric scooters and electric bikes. The company offers a curated selection of high-speed electric scooters and e-bikes from trusted brands such as iENYRID, Vican, Pure Electric, Engwe, G-Force, and Stealth Bomber. Customers can visit their showroom to test ride various models, ensuring they find the right vehicle for their needs. ManFirth Electric is dedicated to providing expert support, UK warranties, and free shipping for their products. In addition to sales, ManFirth Electric serves as an official repair center for premium brands like NAMI, Kaabo, and Dualtron, catering to customers seeking reliable repair services for their electric vehicles. By focusing on quality and customer satisfaction, the company aims to meet the needs of electric scooter and bike enthusiasts looking for both reliable products and professional service.
ManFirth Electric receives high praise for its exceptional service and quality products, particularly regarding e-scooter and electric bike repairs. Reviewers frequently highlight the staff's efficiency and friendliness, noting quick diagnoses and repairs, often completed while they wait.
Customers express satisfaction with the products purchased, such as electric bikes and accessories, appreciating both their quality and timely delivery. However, some negative feedback emerges regarding customer service issues, including complaints about rude staff and poor communication, particularly concerning order fulfillment and pre-order misunderstandings. While the majority of experiences are positive, the presence of critical reviews indicates room for improvement in customer interactions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 119 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 119 most recent reviews.
“Great customer-centric philosophy”
“I paid for 2-4 day delivery and it still hasn't turned up over a week later very disappointing service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.3 out of 5 (good) | 4.5 out of 5 (good) | — | 119 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | 1.4 out of 5 (poor) | — | 1,000 |
Bottom line: ManFirth Electric is #2 of 5 on overall rating in this group.
119 reviews of ManFirth Electric. Filter by what matters to you.
Very happy with this companies service. Quick and promised delivery, communication was fantastic. Couldn't have asked for a better service. If I purchase another scooter then this is the company I will be using.
A good service would order from them again
Amazing team, great communication via email. Allowed me as much time as I needed to decide on a scooter and gave me helpful suggestions. Very knowledgeable about all products and incredibly great to work with. If I purchase any other scooter or accessories, it will definitely be from here
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Excellent. Fast and efficient service. Scooter is fabulous.
Went in not really knowing exactly what I wanted but was given loads of help and advice! Real bonus being able to test ride a couple of the options which helped massively. Would high recommend to everyone. Great products and even better service
Been looking at one for a while now so decided to take a test ride. Was really impressed with how each scooter was different with so many types of styles. I wanted one for a bit of fun and easy to get in and out of the car. I went for the Techlife x6. Can’t fault it. Thanks again MFE. You guys were ACE 😃 🛴
Absolutely fantastic, couldn't recommend higher. The scooters were rapid, we had great fun! Manfirth were a great help throughout
Fantastic service. Quick, polite and straight to the point. The guys really know there stuff. The scooter was insane! I strongly recommend to thrill-seekers around. Thanks
Great company very fast delivery , very knowledgeable about products and accessories went above and beyond to make sure got what we needed Highly recommend
Really couldn’t be happier with the service I received when taking my scooter to the shop to be fixed, cheap, reliable & so fast, thank you for your hard work I would definitely recommend to others
Great seller
Hero S8. Great design and no more flat tyres!
Just everything about the experience was on point. Really helpful staff, lovely founders. They really help you pick out what is suitable for you and your needs. I am in London so I wanted something to commute and that I could get places easily, but also that was lightweight. Really knowledgeable and I felt like it was a personal service rather than just buying something off Amazon and hoping for the best; because it's a big purchase for me. They kept me updated and i'm super happy - I wish I could post a photo on here haha! Thanks guys !
Great service from the team at Manfirth and I am over the moon with my Segway Ninebot.
Unforfunatelly the service after sale “warranty” it as been really bad. I’ve been trying to get a hold via e-mail and the replies are almost like if they don’t care about what is happening. This is going now for almost a week,if they don’t have the skills to sell abroad,then just don’t sell but don’t leave the clients to hang dry. The positive thing was the shipping time since i bought my scooter,but again it was because the bussiness was of their interest. Cheers
If you live in outside of UK be prepared to pay the tax duties according to your country. Even tough ManFirth says the will prepaid all tax duties. Otherwise great support from this company. Fast reply on emails. I ordered a Kugoo G Booster and got it in 2 weeks. Definitely recommending this company.
Absolutely fantastic team of people with some of the beat service I’ve experienced both pre and post purchase! The live chat help was brilliant in helping decide what scooter to purchase and the delivery was within 2 days which is unheard of now! Would 100% recommend and will be using them as my go to company now for all things electric.
ManFirth Electric is a specialized retailer and repair service located in Leeds, Yorkshire, focusing on electric scooters and electric bikes. The company offers a curated selection of high-speed electric scooters and e-bikes from trusted brands such as iENYRID, Vican, Pure Electric, Engwe, G-Force, and Stealth Bomber. Customers can visit their showroom to test ride various models, ensuring they find the right vehicle for their needs. ManFirth Electric is dedicated to providing expert support, UK warranties, and free shipping for their products. In addition to sales, ManFirth Electric serves as an official repair center for premium brands like NAMI, Kaabo, and Dualtron, catering to customers seeking reliable repair services for their electric vehicles. By focusing on quality and customer satisfaction, the company aims to meet the needs of electric scooter and bike enthusiasts looking for both reliable products and professional service.
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