I didn’t receive my order £47 out of…
I didn’t receive my order £47 out of pocket never use u again shit show

PhD Nutrition is a leading provider of protein products and health supplements designed to support fitness enthusiasts and health-conscious consumers. The company offers a wide range of nutritional products, including protein powders, pre-workout supplements, and wellness items, all developed based on nutritional science. Their offerings are geared towards individuals looking to enhance their exercise performance, recovery, and overall well-being. The target market for PhD Nutrition includes athletes, gym-goers, and anyone seeking to improve their dietary habits through high-quality supplements. With a focus on maximizing performance and health, PhD Nutrition emphasizes the importance of making informed choices in nutrition. Customers can conveniently shop online for their products, benefiting from promotions such as discounts and rewards programs.
PhD Nutrition receives high praise from consumers for its excellent product quality and reliable delivery service. Many reviewers highlight the great taste and texture of the protein powders, noting that they mix well with both water and milk, making them a favorite among returning customers.
The subscription system is also appreciated for its simplicity and timely deliveries. However, some customers express frustration over issues with order fulfillment, with a few reporting that they did not receive their orders, leading to dissatisfaction. Despite these complaints, the majority of feedback emphasizes the outstanding customer service, with multiple reviewers commending the quick and professional responses from staff when issues arise. Overall, PhD Nutrition is well-regarded for its products and service, though there are occasional hiccups in order processing.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.5 | 22 |
| Oct 24 | 4.6 | 23 |
| Nov 24 | 4.3 | 29 |
| Dec 24 | 4.1 | 28 |
| Jan 25 | 4.2 | 21 |
| Feb 25 | 4.2 | 19 |
| Mar 25 | 3.6 | 11 |
| Apr 25 | 4.9 | 15 |
| May 25 | 4.3 | 24 |
| Jun 25 | 4.3 | 26 |
| Jul 25 | 4.5 | 33 |
| Aug 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very simple to use, delivery is on time, and the price is unbeatable”
“I have used this product everyday for years”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Health & Medical.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.7 out of 5 (good) | +2% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | — | 4.9 out of 5 (good) | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: PhD Nutrition is #2 of 5 on overall rating in this group. On quality, Rula scores higher (5.0 vs 4.5).
500 reviews of PhD Nutrition. Filter by what matters to you.
I didn’t receive my order £47 out of pocket never use u again shit show
I have used this product everyday for years. I have the Belgium chocolate on a subscription. Well I have just cancelled it after tasting their “new and improved taste” it’s disgusting. WHAT HAVE YOU DONE PHD ?!?!?
We got a bad batch for the 4th time. We asked Never to get this batch again, but there is no adequate customer service. Previously they replaced it but now not only that they haven’t disposed of the spoiled batch entirely and keep distributing it to subscribers, but they refused to replace it and claimed that bars being hard with alternated taste, whitened coating and caramel blistering “fall within acceptable parameters”.
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I have been buying PhD Begian Chocolate Diet Whey for years. Completely brand and product loyal. Am so disappointed by the "New and Improved" recipe. It is horrible: thinner, tastes chemically and makes me feel a bit sick. All of my family agree. Very disappointed.
I purchased the salted caramel diet protein it tastes nothing like what it says. Very bland and tasted awful.
The courier company you used, Evri, didn’t knock on the door or ring the doorbell and just left the package on my doorstep, from where it was stolen. I have followed up to customer services with an email but have not heard back.
I have ordered phD goods because I know the quality, however, their courier options are poor. Evri have lost my previous parcel by just leaving it on a doorstep, they have now not delivered on a package ordered on 12th February and no longer responding to my emails or contacts. As such, I won't be purchasing again.
Protein powder had solid lumps in.
Complete scam. I didn’t receive my item.
I used to love the Smart PhD Protein Bar, but unfortunately, it seems like the recipe has changed, and now it tastes awful. The texture has become weird—much harder and less enjoyable—and the flavor is terrible. It has a strong chemical aftertaste that makes it almost impossible to eat. As someone who enjoyed these bars for their balance of nutrition and taste, this is a huge disappointment. I’m based in the UK, and this used to be one of the best options available here, but not anymore. I won’t be buying these again unless the quality improves. 2nd review reply to PHD: you mentioned changed applied to improve the product, it was best ever chocolate bar I have tried in UK , those changes mentioned for improvement indeed ruined your product to turn it from best to worst, can't you see the reviews in Amazon for a year? Is that called improvement? Btw I stopped my subscription to another brand you lost almost 2years old loyal customer.
Not a good variety of products and flavors. The shipping take too long too. By third party stores / resellers ist faster and there ist more variety to choose.
The protein tastes really off! Not enough caramel, possibly. A very different taste from the last order (same flavour). Was about to call customer services. Very disappointed.
I signed up for a new subscription and the product page showed the fully discounted price but the website charged me full price. I submitted a website request to rectify the price a week ago and, to date, I have been blanked. Not a way to encourage people to be repeat customers. Their website is quirky to say the least and you have to watch like a hawk to ensure it does what it said it is going to do.
Been ordering phd protein powder for years. Something is seriously off with the taste as of recently. 3 different pouches of powder all with a bad taste. Don't know if recipe has changed in order to bring down costs or something has slipped in in the production line but it tastes almost poisonous. Very disappointing as it used to be my go to protein powder.
PhD Nutrition is a leading provider of protein products and health supplements designed to support fitness enthusiasts and health-conscious consumers. The company offers a wide range of nutritional products, including protein powders, pre-workout supplements, and wellness items, all developed based on nutritional science. Their offerings are geared towards individuals looking to enhance their exercise performance, recovery, and overall well-being. The target market for PhD Nutrition includes athletes, gym-goers, and anyone seeking to improve their dietary habits through high-quality supplements. With a focus on maximizing performance and health, PhD Nutrition emphasizes the importance of making informed choices in nutrition. Customers can conveniently shop online for their products, benefiting from promotions such as discounts and rewards programs.
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