PhD Nutrition is a leading provider of protein products and health supplements designed to support fitness enthusiasts and health-conscious consumers. The company offers a wide range of nutritional products, including protein powders, pre-workout supplements, and wellness items, all developed based on nutritional science. Their offerings are geared towards individuals looking to enhance their exercise performance, recovery, and overall well-being. The target market for PhD Nutrition includes athletes, gym-goers, and anyone seeking to improve their dietary habits through high-quality supplements. With a focus on maximizing performance and health, PhD Nutrition emphasizes the importance of making informed choices in nutrition. Customers can conveniently shop online for their products, benefiting from promotions such as discounts and rewards programs.
PhD Nutrition receives high praise from consumers for its excellent product quality and reliable delivery service. Many reviewers highlight the great taste and texture of the protein powders, noting that they mix well with both water and milk, making them a favorite among returning customers.
The subscription system is also appreciated for its simplicity and timely deliveries. However, some customers express frustration over issues with order fulfillment, with a few reporting that they did not receive their orders, leading to dissatisfaction. Despite these complaints, the majority of feedback emphasizes the outstanding customer service, with multiple reviewers commending the quick and professional responses from staff when issues arise. Overall, PhD Nutrition is well-regarded for its products and service, though there are occasional hiccups in order processing.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.5 | 22 |
| Oct 24 | 4.6 | 23 |
| Nov 24 | 4.3 | 29 |
| Dec 24 | 4.1 | 28 |
| Jan 25 | 4.2 | 21 |
| Feb 25 | 4.2 | 19 |
| Mar 25 | 3.6 | 11 |
| Apr 25 | 4.9 | 15 |
| May 25 | 4.3 | 24 |
| Jun 25 | 4.3 | 26 |
| Jul 25 | 4.5 | 33 |
| Aug 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very simple to use, delivery is on time, and the price is unbeatable”
“I have used this product everyday for years”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Health & Medical.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.7 out of 5 (good) | +2% | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | — | 4.9 out of 5 (good) | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: PhD Nutrition is #2 of 5 on overall rating in this group. On quality, Rula scores higher (5.0 vs 4.5).
500 reviews of PhD Nutrition. Filter by what matters to you.
New PhD Diet Whey Chocolate Flavour - new and improved? I really can’t cope with the new flavour, it tastes awful! I’m not sure I can even use the bag… please go back to the original flavour! I’m going to have to find a new supplier…
PhD have done a Coke! Took the amazing Belgian Chocolate and have changed it to new and improved, its terrible, the aftertaste is bitter and artificial, I thought my milk had gone bad! Hopefully they will start selling Belgian Chocolate Classic, and soon! Will be binning it and finding a new flavour. Edit in reply: I agree it is one of your best sellers, I've always bought it until now, the new flavouring is terrible, its so artificial, has it been changed to save money on ingredients? Looking at other reviews here and in other places all feedback on your 'new and improved' flavours across the range had been negative. I strongly suggest you revert back to what people liked before you start losing customers.
It's a great product, but very disappointing that they charge for delivery, which takes three days, and they use Evri, which is probably the worst courier in the UK. I always have problems with Evri. And this latest purchase from PhD, on the third day I got an email from Evri saying "Sorry, we were unable to deliver your parcel", even though I was in all day. The "photo" the driver took was just a black screen, which to me suggests that no attempt was actually made. So I paid £4 delivery to get my protein powder 4 days later.
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I have been buying the PhD Diet Whey Belgian Chocolate for over 7 years now. I used to really enjoy the taste as it was much better than other brands. However their “new and improved” recipe is terrible. Now it tastes just like the other protein powders. I feel PhD has lost their USP. Please change back to the original formula.
I’ve been a buyer of salted caramel diet whey for several years, since it first came out. The “new improved” whey is nothing like the previous version - in fact nothing like salted caramel, very sweet & artificial. I’ve paused my subscription until I decide what I’m doing for future purchases but I do know it won’t be salted caramel flavour
I purchased the White Chocolate Blonde protein bars, and they were completely inedible. The bars were rock hard, hurt my teeth, and left me with a dry mouth. I’ve tried many protein bars over the years, and these were by far the worst. To make matters worse, when I reached out to PhD Nutrition directly to discuss the quality issues, they dismissed my complaint, claiming it was an ‘isolated issue’ despite numerous reviews mentioning the same problem. They also tried to push all responsibility onto Amazon instead of addressing the clear quality problem with their product. the experience with PhD Nutrition was incredibly disappointing. I’d highly recommend avoiding this flavor — especially if you care about product quality and decent customer service. Update : Beth, Thanks for following up and for addressing my concerns. I really appreciate the better customer service this time around and the way you handled this. It’s reassuring to see a company that listens to feedback.
The product doesn't mix very well at all - previous products have all mixed excellently, whereas this sits on the top and almost seperates.
I have been using PHD Diet Whey for over 10 years and have always enjoyed the product, however I noticed that recently the recipe has changed. It no longer contains BCAAs, has less protein and more calories per serving, but I feel like the flavour and texture of the product has also changed. It's disappointing when it's a product that has been part of my routine for such a long time.
Horrible lime and mint carnt even drink it
Producten zijn maar 14 dagen meer goed voor vervaldatum
I had an issue with a damaged product but customer support was great and super fast. I got a replacement order asap. Updated review. Customer support is great and super fast( so if it would be only customer support review i would give 5/5). However the replacement order was again an outdated product which is super disappointing. I got refunded for that product but the whole experience was a bit frustrating.
Paid next day delivery took 3 days!
Great products, but the website is awful. The checkout page is so buggy, FREE GIFT keeps flashing up on my screen, blocking my view. Then, credit card payment option isn't working 'contact administrator' flashes up. And finally, loyalty points won't apply to any order because it blocks out all payment options, except for Klarna. No thank you! Been shopping your products for over a year and this is enough for me...
Still didn't get my parcel because you're using Evri as you're delivery company
PhD Nutrition is a leading provider of protein products and health supplements designed to support fitness enthusiasts and health-conscious consumers. The company offers a wide range of nutritional products, including protein powders, pre-workout supplements, and wellness items, all developed based on nutritional science. Their offerings are geared towards individuals looking to enhance their exercise performance, recovery, and overall well-being. The target market for PhD Nutrition includes athletes, gym-goers, and anyone seeking to improve their dietary habits through high-quality supplements. With a focus on maximizing performance and health, PhD Nutrition emphasizes the importance of making informed choices in nutrition. Customers can conveniently shop online for their products, benefiting from promotions such as discounts and rewards programs.
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