Setfords is a UK-based law firm ranked among the Top 100 in the country, offering a comprehensive range of legal services across various sectors. The company specializes in individual services such as property law, family law, wills and probate, and personal injury, catering to private clients seeking expert legal assistance. Additionally, Setfords provides business services including commercial property law, employment law, immigration, and dispute resolution, targeting small to medium-sized enterprises in need of legal support. With a network of over 600 solicitors nationwide, Setfords emphasizes a personal service approach, ensuring that clients receive tailored legal advice. The firm is committed to delivering accessible and efficient legal solutions, making it a trusted choice for individuals and businesses alike. For more information, visit their website at www.setfords.co.uk.
Setfords consistently receives high praise for its efficient and professional legal services, with many reviewers highlighting the smooth and speedy processes facilitated by their solicitors. Customers frequently commend the excellent communication and responsiveness of staff, such as Karen and Lorna, who go above and beyond to ensure a seamless experience.
The overall sentiment reflects a strong recommendation for Setfords, with many stating they would use their services again. However, a few critical reviews mention issues with communication and dissatisfaction regarding case handling, including instances where cases were dropped without explanation. Despite these concerns, the overwhelming majority of feedback emphasizes the quality of service and attention to detail provided by the team.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Mar 25 | 5.0 | 196 |
| Apr 25 | 4.9 | 346 |
| May 25 | 4.8 | 163 |
| Jun 25 | 4.9 | 190 |
| Jul 25 | 4.8 | 105 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great service, sensible advice and attention to detail from Caroline Sherry and the Setfords team”
“The overall communication has been really poor”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | 1,000 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | — | — | 1,078 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 3.6 out of 5 (good) | 5.0 out of 5 (good) | +2% | 692 |
Bottom line: Setfords is #1 of 5 on overall rating in this group.
500 reviews of Setfords. Filter by what matters to you.
Working with Gemma at setfords was an absolute pleasure. Gemma was always on call and went above and beyond to ensure my sale went through and chasing where she didn’t have to. Really lucky to have found such a great solicitor. Wish you all the best s d Thankyou so much 😊
Gemma Lloyd and her team did a fantastic job of managing our house sale and keeping us informed on what was happening on our sale. Would definitely recommend
Communications are always excellent. Response to queries is fast and informative. Everyone that I have encountered on the team have been curious and knowledgeable, a pleasure to deal with. Thank you.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
The whole experience dealing with Setfords was made so much easier as our emails and calls were dealt with immediately. So professional, so friendly.
Sarah, is probably the most efficient solicitor I've ever had for property conveyancing. I only discovered her via by a renowned property auctioneer.
Efficient carrying out of work, and good communication with us. We felt confident that they were able to deal with any of the things that came up expectedly.
Kirsty Drain and Zeena Gohil worked tirelessly to get our sale through and kept us informed all the way through answering any questions we had ...Thank you...we will definitely be using Setfords again I the future
Great service from a great team Thank you Maria and Petra 😊
Awful experience, avoid at all costs! Our solicitor Jayne, was so unhelpful and rude to us and estate agents. She almost cost us our buyer after chasing the incorrect documents for months, we had to get involved to find the solution. Every question we had during the process we were met with confusing and unclear answers. Communication was not clear and we were almost led into buying a house with a huge risk. If it weren't for us speaking to a family friend who was also a conveyancing solicitor we would've went forward with a purchase with a massive risk. They do not have the clients interests at heart and do not provide full legal advice.
Setford’s guided me through ignorance with patience and clarity. Very grateful.
I have always liked the staff members of Setford Cardiff branch ie Michael Lawson and Vanessa. They both are always very helpful and friendly.
We have just used Setford solicitors for our recent house move In particular, Kristel Soloja , who was extremely professional and very diligent in all aspects of handling our conveyancing We would 100% recommend Kristel Soloja, from Setfords again
Jo Cox was amazing so responsive, quick we managed to exchange and complete on our purchase in 6 weeks
Excellent Property Solicitor Christina Coleman provided outstanding support during the purchase of our new home. She was professional, thorough, and always clear in her communication. Everything was handled efficiently and without stress. Highly recommended for anyone needing a dependable and knowledgeable property solicitor.
Setfords is a UK-based law firm ranked among the Top 100 in the country, offering a comprehensive range of legal services across various sectors. The company specializes in individual services such as property law, family law, wills and probate, and personal injury, catering to private clients seeking expert legal assistance. Additionally, Setfords provides business services including commercial property law, employment law, immigration, and dispute resolution, targeting small to medium-sized enterprises in need of legal support. With a network of over 600 solicitors nationwide, Setfords emphasizes a personal service approach, ensuring that clients receive tailored legal advice. The firm is committed to delivering accessible and efficient legal solutions, making it a trusted choice for individuals and businesses alike. For more information, visit their website at www.setfords.co.uk.
This profile hasn't been claimed by the business owner.
