Setfords is a UK-based law firm ranked among the Top 100 in the country, offering a comprehensive range of legal services across various sectors. The company specializes in individual services such as property law, family law, wills and probate, and personal injury, catering to private clients seeking expert legal assistance. Additionally, Setfords provides business services including commercial property law, employment law, immigration, and dispute resolution, targeting small to medium-sized enterprises in need of legal support. With a network of over 600 solicitors nationwide, Setfords emphasizes a personal service approach, ensuring that clients receive tailored legal advice. The firm is committed to delivering accessible and efficient legal solutions, making it a trusted choice for individuals and businesses alike. For more information, visit their website at www.setfords.co.uk.
Setfords consistently receives high praise for its efficient and professional legal services, with many reviewers highlighting the smooth and speedy processes facilitated by their solicitors. Customers frequently commend the excellent communication and responsiveness of staff, such as Karen and Lorna, who go above and beyond to ensure a seamless experience.
The overall sentiment reflects a strong recommendation for Setfords, with many stating they would use their services again. However, a few critical reviews mention issues with communication and dissatisfaction regarding case handling, including instances where cases were dropped without explanation. Despite these concerns, the overwhelming majority of feedback emphasizes the quality of service and attention to detail provided by the team.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Mar 25 | 5.0 | 196 |
| Apr 25 | 4.9 | 346 |
| May 25 | 4.8 | 163 |
| Jun 25 | 4.9 | 190 |
| Jul 25 | 4.8 | 105 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great service, sensible advice and attention to detail from Caroline Sherry and the Setfords team”
“The overall communication has been really poor”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | 1,000 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | — | — | 1,078 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 3.6 out of 5 (good) | 5.0 out of 5 (good) | +2% | 692 |
Bottom line: Setfords is #1 of 5 on overall rating in this group.
500 reviews of Setfords. Filter by what matters to you.
Exceptional service from Kevin Gilbert at Setfords. I could not have asked for anything more. He kept me informed, was responsive and pro-active. No question felt like a stupid one, and he was always clear in his explanations. I had a completion date in mind, and once I shared this with Kevin, he pulled out all the stops to achieve this date. I would not hesitate to recommend Kevin.
Jacqueline was extremely helpful and always kept us up to date
After looking for a conveyancing solicitor I decided on Setfords as they had excellent reviews. A wonderful lady called Delyth was my solicitor and handled the whole process seamlessly. I was kept updated and any questions I had were answered promptly. It was a smooth and stress free sale thanks to Delyth. Highly recommend and would definitely use again should the need arise.
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Excellent service
Very pleased with our solicitor, he’s helpful and transparent allowing for a pleasant experience We’ll recommend and we’ll use again!
You are the best
Christina C (our solicitor) was extremely impressive with how fast she worked through all the paperwork. We had a very short deadline of 4-6 weeks and we completed within 27 working days of the offer being accepted. This includes our solicitor being on holiday for a week and having her work covered by other members of staff. Only down side is that the estate agents complained about issues contacting our solicitor… we however got a emailed response within the hour. We had no issue with the service provider and think Christina went above and beyond working outside of her usual hours. Thank you so much Christina!!
Very professional and great communication
My advisor was particularly helpful and patient in a transaction which was fraught with difficulties and her calm approach to all the twists and turns was commendable. I would certainly use Setfords in the future.Well done!
Setfords were super efficient dealing with our sale and purchase- would recommend the use of Sonal and her team to deliver a timely and professional conveyancing service to anyone looking for first class delivery and value
Lily Yung Bicknell was excellent and provided a seamless process for us in selling our home from abroad. She explained the electronic process well and the system worked effectively. We found her experience and knowledge reassuring and effective. The sale was completed within our requested time frame. She was so friendly too! Thank you to Setfords and Lily.
Excellent experience, great communication all the way through the process.
Excellent Service. I was kept up to date throughout with no delays. Couldn't fault the service provided by Karen and her team.
Graham Peebles is great. He answers calls and emails and generally does what needs doing in an efficient manner. I have used him several times and will do so again.
Very very helpful
Good efficient service Good value service
Very thorough and quick responses - and informative about points of contact.
Great experience with this guys Mister Kush was very helpful
Setfords is a UK-based law firm ranked among the Top 100 in the country, offering a comprehensive range of legal services across various sectors. The company specializes in individual services such as property law, family law, wills and probate, and personal injury, catering to private clients seeking expert legal assistance. Additionally, Setfords provides business services including commercial property law, employment law, immigration, and dispute resolution, targeting small to medium-sized enterprises in need of legal support. With a network of over 600 solicitors nationwide, Setfords emphasizes a personal service approach, ensuring that clients receive tailored legal advice. The firm is committed to delivering accessible and efficient legal solutions, making it a trusted choice for individuals and businesses alike. For more information, visit their website at www.setfords.co.uk.
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