Very nice tea!
Very nice tea!

Tea Runners is an award-winning loose leaf tea subscription service and eCommerce store, catering to tea enthusiasts looking to explore a diverse selection of high-quality teas. The company sources its products from some of North America's top tea companies, ensuring a curated experience for its customers. With a range of options including customizable subscriptions, one-time boxes, and gift subscriptions, Tea Runners aims to provide a convenient way for consumers to discover and enjoy new teas each month. Targeting both individual consumers and gift-givers, Tea Runners offers more than 25 monthly tea selections, encompassing various types such as black, green, oolong, and herbal teas. Customers can easily manage their subscriptions, allowing them to pause, skip, or cancel at any time. Through its user-friendly website, Tea Runners strives to enhance the tea-drinking experience, making it accessible for both seasoned tea drinkers and newcomers alike.
Tea Runners garners overwhelmingly positive feedback for its extensive selection of teas and the quality of its products. Many customers express their love for the unique blends and appreciate the opportunity to explore different flavors, often highlighting the excellent packaging and value of the tea boxes.
Reviewers frequently mention the service as a stress reliever, making it a go-to for relaxation after a busy day. However, there are notable complaints regarding customer service, particularly related to subscription issues and delayed shipments. Some consumers report difficulties in communication and fulfillment, with a few expressing frustration over unresponsive support. Despite these concerns, the majority of feedback remains highly favorable, emphasizing the enjoyment of the teas offered.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 725 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 5.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | 3.0 | 2 |
| Mar 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“A huge selection of different teas to try from this company”
“Paid for a year subscription as well as a teapot for my son for Christmas”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 4.9 out of 5 (good) | — | 725 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.2 out of 5 (good) | 3.1 out of 5 (fair) | — | 1,000 |
Bottom line: Tea Runners is #1 of 5 on overall rating in this group.
500 reviews of Tea Runners. Filter by what matters to you.
Great subscription! Never disappointed, easy to customize, great gift for others! Always look forward to it
This is the only tea subscription service that I have found where I can not only select what type of teas I want (I chose the black tea box) but I also have an opportunity to switch out any teas that I feel I may not like prior to shipping. I highly recommend this subscription box.
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As an avid yet picky tea drinker, I learned of Tea Runners from a web search of tea subscription reviews. Tea Runners was favorably mentioned, and I received my first shipment as a holiday gift. Since then, I've taken over the membership myself and have been impressed with their selection, customization, and (most importantly) high quality.
Tearunners is so amazing. The teas are exciting and so flavorful. I would highly recommend to any tea lover!!!
I love the packaging. I love the teas. I was very happy with everything. Thank you.
We’ve only tried the salted caramel pumpkin tea so far but it was delicious and we can’t wait to try the others. Packaging is very nice, it’s a great subscription and we’re very happy so far.
Awesome service, quality packaging, delicious tea.
I was never a huge tea drinker before the pandemic since I was always on the go but started trying more over the past year and truly started getting into it with the monthly subscription! Every month the tea is delicious and the box can even be customized if there’s a certain upcoming type you prefer to switch out. Nothing but praise for this amazing subscription, I just got my mom to subscribe as well after she tried some of April’s box while she was visiting!
Quality teas and a nice selection, well packaged and the perfect size.
First tea box is amazing! I just received my first box in the mail this week and so excited to try all of the teas! The box arrived quickly right to my mailbox and the bags were safe and sound in their cute little flat box. Can't wait to see what else I get as the year progresses, it's like tea Christmas every couple of months!
Tea Runners subscription has been a wonderful experience. I’ve asked to swap out different teas and was so easy to do. I receive monthly emails at least a few days before shipment to confirm my box and all that’s in it. I did have to pause my box for personal matters and they were very professional and was a smooth process as well. It’s a wonderful, thoughtful gift for the avid tea drinker in your life 100%.
Always the best quality tea.
Tea Runners is an award-winning loose leaf tea subscription service and eCommerce store, catering to tea enthusiasts looking to explore a diverse selection of high-quality teas. The company sources its products from some of North America's top tea companies, ensuring a curated experience for its customers. With a range of options including customizable subscriptions, one-time boxes, and gift subscriptions, Tea Runners aims to provide a convenient way for consumers to discover and enjoy new teas each month. Targeting both individual consumers and gift-givers, Tea Runners offers more than 25 monthly tea selections, encompassing various types such as black, green, oolong, and herbal teas. Customers can easily manage their subscriptions, allowing them to pause, skip, or cancel at any time. Through its user-friendly website, Tea Runners strives to enhance the tea-drinking experience, making it accessible for both seasoned tea drinkers and newcomers alike.
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