ZampleBox is an online vape shop that specializes in e-juice and vape box subscriptions. Catering to vaping enthusiasts, the company offers a curated selection of popular vape juices from over 300 top USA brands, delivered directly to customers' doors on a monthly basis. Users can customize their subscriptions based on their flavor preferences and choose from various plans that provide significant savings compared to retail prices. With membership options starting at just $4.17 per bottle, ZampleBox aims to make vaping accessible and enjoyable for a wide range of consumers. The platform not only simplifies the process of discovering new vape flavors but also fosters a community of over 200,000 vapers who share their experiences and savings. Overall, ZampleBox serves as a convenient solution for individuals seeking a reliable source of quality e-juice while exploring new tastes in the vaping experience.
ZampleBox receives mixed feedback from its customers, with a significant number expressing dissatisfaction primarily due to poor customer service and order fulfillment issues. Many reviewers highlight the quality of the vape juices and the variety of flavors as positive aspects, with some stating that the products are great and the service is generally responsive.
However, a recurring complaint is the lack of effective customer support, with numerous customers reporting long wait times and unfulfilled orders. Issues with subscription management and unwanted flavors also frustrate consumers, leading to a sense of disappointment. While some customers appreciate the fast shipping and quality of the products, the overall sentiment leans negative due to the prevalent service-related complaints.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 4.5 | 2 |
| Aug 24 | 1.5 | 2 |
| Sep 24 | 5.0 | 2 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 4.0 | 2 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 2 |
| May 25 | 1.0 | 1 |
| Jun 25 | 2.5 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Service ++++”
“This is my review as a customer for about 1 and a half years”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Marketplaces.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.6 out of 5 (good) | 67 out of 100 | 2.1 out of 5 (poor) | 2.0 out of 5 (poor) | 2.2 out of 5 (poor) | — | 1,000 |
| 2.6 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.3 out of 5 (poor) | 1.6 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 |
Bottom line: ZampleBox is #2 of 5 on overall rating in this group. On delivery, Red Run scores higher (4.9 vs 2.0).
500 reviews of ZampleBox. Filter by what matters to you.
Using ZampleBox has really allowed me to test out different flavors and combinations to find out what I really like vs what I think I will like and just buying a huge 3oz bottle at a shop to just find out I hate after a few uses. Plus I can continue to customize my flavor profile.
Great until they used the vape mail ban as an excuse to charge me for 3 dam box’s. Like dam at least send an email saying that’s the plan for the month so I can take action.
Been with zamplebox for a year now and everything was great till this month. I have been waiting for my April box to be sent out from their depot for over 2 weeks and then without asking have charged me for another box that I didn't consent payment for. Customer service has since been utterly useless and any requests for a refund are completely ignored will never be ordering from this company again as they seem to have lost all interest in customer care this month.
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Polarized pattern: few middle ratings. 33% of recent reviews are 4–5★ and 64% are 1–2★.
So with the shipping changes that were coming up due to vape regulations, zamplebox decided to send me 3 boxes within 3 weeks because... well idk. They could. A monthly subscription box. Monthly. Decided to send me 3. They will not respond to me outside of copy paste messages. They hit me on March 29th, the. April 8th, and then April 15th. It's disgusting as I've done business with them for years. My cost went through the roof this month because this garbage company decided to take the card info you subscribe with, and willy nilly run it multiple times during a single month. They said they sent an email. I did not consent to having 3 boxes sent. This is bull. I'll never. Ever. Use them again. They lost my trust completely
This is by far the best source for e juice, superior customer service and always try to please their customers and keep them happy. The quality of products and packaging is excellent and price is competitive. Very recommended
Been with the subscription for about 5 month and loving every minute of it
Got my boxes when told they would arrived. Loved most flavors
GREAT COMPANY, willing to do what needs done to keep Customers HAPPY, and satisfied!!
The Best liquid
Canceling and never coming back, charge went through on my account for a box I didn’t order and me being a college kid, put me in the negative with my bank,tried to cancel order because I don’t even need the bottles, I have way too many already and got a robotic response about shipping and costs, it’s good if you don’t mind spending the money but horrible if something like this happens and you’re trying to get your money back. Never shopping with them again, only going to local shops from now on.
brilliant idea! would love to see zamplebox expand to be the one stop shop for all vapers needs.
Don't have a lot to say except, thanks ☺ For your support, dedication and outstanding Work and challenge. Thank you 😊.
Love it, can't get beat the prices or the awesome flavors
While trying to think of a unique Christmas gift for our son who vapes, my wife and I came across the Zamplebox website. After checking the reviews we decided to try it out. Needless to say after 2 years of subscribing to Zamplebox we could not be more pleased! The website, the flavors, the variety, the convenience, all contribute to the success of this product! Thank you for the service that you provide!
Excellent service
I’ve had nothing but good things from this company, grate selection and quality
ZampleBox is an online vape shop that specializes in e-juice and vape box subscriptions. Catering to vaping enthusiasts, the company offers a curated selection of popular vape juices from over 300 top USA brands, delivered directly to customers' doors on a monthly basis. Users can customize their subscriptions based on their flavor preferences and choose from various plans that provide significant savings compared to retail prices. With membership options starting at just $4.17 per bottle, ZampleBox aims to make vaping accessible and enjoyable for a wide range of consumers. The platform not only simplifies the process of discovering new vape flavors but also fosters a community of over 200,000 vapers who share their experiences and savings. Overall, ZampleBox serves as a convenient solution for individuals seeking a reliable source of quality e-juice while exploring new tastes in the vaping experience.
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