Great
They have great flavors

ZampleBox is an online vape shop that specializes in e-juice and vape box subscriptions. Catering to vaping enthusiasts, the company offers a curated selection of popular vape juices from over 300 top USA brands, delivered directly to customers' doors on a monthly basis. Users can customize their subscriptions based on their flavor preferences and choose from various plans that provide significant savings compared to retail prices. With membership options starting at just $4.17 per bottle, ZampleBox aims to make vaping accessible and enjoyable for a wide range of consumers. The platform not only simplifies the process of discovering new vape flavors but also fosters a community of over 200,000 vapers who share their experiences and savings. Overall, ZampleBox serves as a convenient solution for individuals seeking a reliable source of quality e-juice while exploring new tastes in the vaping experience.
ZampleBox receives mixed feedback from its customers, with a significant number expressing dissatisfaction primarily due to poor customer service and order fulfillment issues. Many reviewers highlight the quality of the vape juices and the variety of flavors as positive aspects, with some stating that the products are great and the service is generally responsive.
However, a recurring complaint is the lack of effective customer support, with numerous customers reporting long wait times and unfulfilled orders. Issues with subscription management and unwanted flavors also frustrate consumers, leading to a sense of disappointment. While some customers appreciate the fast shipping and quality of the products, the overall sentiment leans negative due to the prevalent service-related complaints.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 4.5 | 2 |
| Aug 24 | 1.5 | 2 |
| Sep 24 | 5.0 | 2 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 4.0 | 2 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 2 |
| May 25 | 1.0 | 1 |
| Jun 25 | 2.5 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Service ++++”
“This is my review as a customer for about 1 and a half years”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Online Marketplaces.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.6 out of 5 (good) | 67 out of 100 | 2.1 out of 5 (poor) | 2.0 out of 5 (poor) | 2.2 out of 5 (poor) | — | 1,000 | |
| 2.6 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.3 out of 5 (poor) | 1.6 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 |
Bottom line: ZampleBox is #2 of 5 on overall rating in this group. On delivery, Red Run scores higher (4.9 vs 2.0).
500 reviews of ZampleBox. Filter by what matters to you.
They have great flavors
For a year now they haven't unlocked my choices. Didn't used to be this way. Years long I've subscribed now I'm leaving.
very easy to some up honest trustworthy and great product and that is with my dealings with company for over a 5 year period on a monthly basis.
Get to try companies and flavors id probably not risk paying for a full bottle
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 33% of recent reviews are 4–5★ and 64% are 1–2★.
I was a long time user that canceled my subscription because they kept sending me a flavor I had already rated 1 star.... TWICE! So then I can't review for like 6 months and they kept effing sending this flavor. I have maybe 5 bottles of this gross liquid that made me vomit. Do NOT recommend.
Staff are friendly and quick to answer my questions. I am super happy with my first box that came pretty quick! I love all the flavors that I got! Definitely will be keeping this subscription!
Buyer BEWARE. Absolutely terrible customer service. I was simply checking out the website & creating my profile incase I wanted to buy anything. Somehow I accidentally purchased a box and I immediately cancelled it. The money was still taken out of my bank. I tried for days to get in contact with someone, I called MULTIPLE times, texted, left voicemails and even used the live chat & still wasn’t able to get ahold of anyone. Finally I get an email from them that simply says “we received your request for a refund” okay?? A few days go by and still no refund. Today I check my mail & they sent the box, after I EXPLICITLY asked them NOT to ship my box. On top of all of this, the flavors are all basically the same -.- I don’t recommend you use this service. Support your local vape shop or use Ejuice.com. Honestly. Terrible experience.
Очень вкусно! все дошло великолепно!
Was a little skeptical at first, but with my flavor profile, they did an epic job... I've gotten 2 12 bottle boxes, and so far have only came across 2 flavors that I didn't particularly care for... but with those prices, I can handle that lol my kid will use those... I will never have to go to another vape store as long as they are in business!
Ordered sample box and so far have asked for updates on shipping from customer service twice with no response. If this is how the company conducts business will definitely be cancelling future boxes...if you want any timely response or shipping this is obviously not a company to use.
Vape juices are just average and it takes 2-3 weeks at times for box to arrive. Blamed on the holiday rush however the holidays are over and even if it is holiday rush hire more employees or give 5.00 credit. It is not customers fault your company is having delays but we must go buy more vape juice due to my package delays.
I just like that I can try different flavors without buying a big bottle of one and then not liking it. I am new to eliquids.
Very fast shipping. Tracking wasn't available like I hoped but the quick shipping was really great. Good prices 👍
ZampleBox is an online vape shop that specializes in e-juice and vape box subscriptions. Catering to vaping enthusiasts, the company offers a curated selection of popular vape juices from over 300 top USA brands, delivered directly to customers' doors on a monthly basis. Users can customize their subscriptions based on their flavor preferences and choose from various plans that provide significant savings compared to retail prices. With membership options starting at just $4.17 per bottle, ZampleBox aims to make vaping accessible and enjoyable for a wide range of consumers. The platform not only simplifies the process of discovering new vape flavors but also fosters a community of over 200,000 vapers who share their experiences and savings. Overall, ZampleBox serves as a convenient solution for individuals seeking a reliable source of quality e-juice while exploring new tastes in the vaping experience.
This profile hasn't been claimed by the business owner.