We had a friendly welcome friendly
We had a friendly welcome, any time we needed help weather it was a list of directions down to holding on to our luggage they were happy to help any time

XO Hotels Amsterdam operates a network of affordable hotels located throughout Amsterdam, catering to both leisure and business travelers seeking quality accommodations at competitive prices. With a focus on convenience and comfort, the company offers a variety of hotel options including Hotel Artemis, Hotel Levell, and XO Hotels City Centre, all providing easy access to Amsterdam's key attractions and public transportation. Customers can benefit from direct booking incentives such as a 10% discount and exclusive extras, along with flexible cancellation policies. Each hotel is designed to meet the diverse needs of its guests, featuring modern amenities, comfortable rooms, and unique themes that enhance the overall experience. XO Hotels Amsterdam aims to deliver reliable hospitality while ensuring guests enjoy a pleasant stay in the vibrant city of Amsterdam.
XO Hotels Amsterdam receives a generally positive reception from guests, with many praising the friendly and helpful staff, as well as the quality and cleanliness of the rooms. Reviewers frequently highlight the spacious accommodations and good breakfast options, contributing to a pleasant stay.
However, some guests express dissatisfaction with issues such as inadequate cleaning services and problems with room amenities, including blocked drains and uncomfortable beds. A few reviews mention concerns about the breakfast quality and the need for better guidance from staff. Despite these criticisms, the hotel's convenient location near public transport and its overall pleasant atmosphere make it a favorable choice for many visitors. Overall, the sentiment leans positively, reflecting a solid experience for the majority of guests.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 1,083 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.4 | 89 |
| Jan 25 | 4.2 | 98 |
| Feb 25 | 4.1 | 99 |
| Mar 25 | 4.2 | 123 |
| Apr 25 | 4.3 | 157 |
| May 25 | 4.2 | 159 |
| Jun 25 | 4.2 | 168 |
| Jul 25 | 4.2 | 190 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Friendly and helpful staff”
“The hotel cleaning service was lacking in quality”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.9 out of 5 (good) | 3.3 out of 5 (fair) | −2% | 1,083 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 2.6 out of 5 (poor) | 2.1 out of 5 (poor) | −14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,050 |
Bottom line: XO HOTELS AMSTERDAM is #4 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 3.3).
1,083 reviews of XO HOTELS AMSTERDAM . Filter by what matters to you.
We had a friendly welcome, any time we needed help weather it was a list of directions down to holding on to our luggage they were happy to help any time
Large room for 3 persons, Really Nice barhroom and shower. Fridge in the room. Comfortable beds. Helpfull employees
Perfect!!!
Quick answers to the questions people ask most.
Standard check-in time is typically 3:00 PM and check-out is 11:00 AM. Early check-in or late check-out may be available upon request and subject to availability.
Most modern hotels provide Wi-Fi access to guests. You can confirm the specific Wi-Fi policy and any potential charges by contacting the hotel directly.
Parking availability and costs vary by location in Amsterdam. It's recommended to contact the hotel directly to inquire about on-site parking or nearby parking options.
Reservations can typically be made through the hotel's official website, by phone, or through various online booking platforms. Contact the hotel directly for the most current booking information.
Cancellation policies vary depending on the rate type and booking conditions. Check your specific reservation details or contact the hotel directly for information about your booking's cancellation terms.
Pet policies vary by hotel property and may include restrictions or additional fees. Contact the hotel directly to inquire about their specific pet accommodation policy.
Hotel amenities typically include standard services like housekeeping and front desk assistance. For a complete list of available facilities and services, check the hotel's website or contact them directly.
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This was at LEAST the 4th time I have stayed at this hotel. Great coffee machine in the room, super huge room, lots of hot water, confortable bed, even has an iron if you need one. The best part is that the tram runs right in front of the hotel and just punch your destination into your maps and hop on the tram. Your phone will tell you where to get off. Very quiet neighborhood and do NOT pass up on that Italian restaurant across the street!
2 nachten geslapen in 3 persoonskamer. Prima kamer met 3 gelijkwaardige bedden. Kamer is zeer ruim, netjes en schoon, mooie badkamer met stortdouche. Incheck doe je zelf, maar er is hulp beschikbaar. Je kunt bij het hotel parkeren voor €20,00 maar wij zijn met de trein gegaan. Metrostation Bullewijk is vlakbij, maar ook de NS stations Amsterdam Bijlmer Arena en Amsterdam Holendrecht zijn op loopafstand. We hebben geen gebruik gemaakt van het ontbijt, maar hebben bij de buren ontbeten: IKEA Amsterdam.
Front desk was very nice and made the check in process smooth and easy. Room was nice and clean, shower pressure was great. This was on the first floor so the view to the back of the building wasn't wonderful, but we weren't interested in that. Helpful that we could store our luggage after check out. Would stay again.
Overall our stay here was great. The location very good with public transport easily accessible. Restaurants and supermarkets with easy walking distance also. The hotel is generally very clean and renovated, for some reason the walls in our room had a lot of dirty marks on them. That might not bother some but I personally found it a slight issue. Definitely include breakfast if you book here, Michael and the others put on a freshly made and tasty selection and they are also very friendly.
El trato de los empleados bueno Desayuno MUY BUENO Ubicación excelente NO HABIA AIRE ACONDICIONADO EN LA HABITACION Y NINGUNA SOLUCION AL PROBLEMA a pesar de comunicarlo desde el primer día e hizo mucho calor. Si en la web pone que las habitaciones tienen aire acondicionado deberían tenerlo o bajar el precio que he pagado por ello
3rd time visiting Amsterdam and 3rd time staying at XO Hotel Couture. Best place to stay as always. Great location with a tram stop right outside. Helpful and informative staff. First time having breakfastThis weekend visit was to celebrate my birthday and XO Hotel Couture decorated my room with the banner and balloons given. Made my stay extra special. Thank you XO Hotel Couture.
Bad than this hotel I didn’t see before I ask for upgrade and it was there a Hijabi girl she tell me no you have this room or the door I ask for solution she come from inside the reception tell me and she the the card from my hand and she tell me now the door I was staying at the lobby after 10 minutest the police comes It’s so weird she said that I insulted her and am not welcome in the property any more in any XO it’s was very bad experience and the treatment was not good also . about room was good but little older
Bel hôtel situé à 2 pas du train de banlieu pour nous amener au centre-ville d'Amsterdam. Nous voulions également être près de l'aéroport pour faciliter nos déplacements alors nous avons opter pour cet hôtel. La chambre est spacieuse et propre, les lits sont confortables. Un mini frigo ainsi qu'une machine à café sont disponibles dans la chambre. Le personnel est courtois et disponible pour faciliter notre séjour. Un épicerie se trouve à 2 minutes de marche.
Habia algun aparato en la entrada de la habitacion que hacia ruido y nos impedia dormir bien. Aunque apagaramos el aire acondicionado. Por otro lado la habitacion. Camas y baño bien. El hall de entrada del hotel y zona de desayuno podria mejorarse. Se ve anticuado.
The room is perfectly fine. We were warmly welcomed and they were helpful in finding solutions. Parking is very convenient and close by. Unfortunately, the hotel recently introduced an electronic check-in kiosk, which is not very user-friendly. Assistance is available from the receptionist, but when it’s busy, it can take some extra time. A physical receptionist would still be appreciated.
We really liked xo hotel, location is good, rooms are very clean and well designed, all staff are so kind and good. When i visit amsterdam next time , i m sure we will stay at xo hotel again
Nice hotel.
Nette kamer, fijne douche, goed ontbijt en vriendelijk personeel. Tramlijn 13 dichtbij. Je zit, mocht je dat willen, zo in het centrum. Parkeren onder het hotel voor €20 euro per dag.
The distance depends on the specific XO Hotels location in Amsterdam. Contact the hotel directly or check their website for detailed location information and transportation options.
Dining options vary by hotel location and may include on-site restaurants, bars, or room service. Check with the specific hotel property for available food and beverage services.
Many hotels cater to business travelers with services like business centers, meeting facilities, or work-friendly room setups. Contact the hotel to inquire about specific business amenities and services.
You can typically contact the hotel by phone, email, or through their official website. Check the hotel's website or online listings for current contact information and hours of operation.
Transportation services vary by property and may include shuttle services, taxi arrangements, or public transport information. Contact the hotel directly to inquire about available transportation options to and from the airport.
XO Hotels Amsterdam operates a network of affordable hotels located throughout Amsterdam, catering to both leisure and business travelers seeking quality accommodations at competitive prices. With a focus on convenience and comfort, the company offers a variety of hotel options including Hotel Artemis, Hotel Levell, and XO Hotels City Centre, all providing easy access to Amsterdam's key attractions and public transportation. Customers can benefit from direct booking incentives such as a 10% discount and exclusive extras, along with flexible cancellation policies. Each hotel is designed to meet the diverse needs of its guests, featuring modern amenities, comfortable rooms, and unique themes that enhance the overall experience. XO Hotels Amsterdam aims to deliver reliable hospitality while ensuring guests enjoy a pleasant stay in the vibrant city of Amsterdam.
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