XO Hotels Amsterdam operates a network of affordable hotels located throughout Amsterdam, catering to both leisure and business travelers seeking quality accommodations at competitive prices. With a focus on convenience and comfort, the company offers a variety of hotel options including Hotel Artemis, Hotel Levell, and XO Hotels City Centre, all providing easy access to Amsterdam's key attractions and public transportation. Customers can benefit from direct booking incentives such as a 10% discount and exclusive extras, along with flexible cancellation policies. Each hotel is designed to meet the diverse needs of its guests, featuring modern amenities, comfortable rooms, and unique themes that enhance the overall experience. XO Hotels Amsterdam aims to deliver reliable hospitality while ensuring guests enjoy a pleasant stay in the vibrant city of Amsterdam.
XO Hotels Amsterdam receives a generally positive reception from guests, with many praising the friendly and helpful staff, as well as the quality and cleanliness of the rooms. Reviewers frequently highlight the spacious accommodations and good breakfast options, contributing to a pleasant stay.
However, some guests express dissatisfaction with issues such as inadequate cleaning services and problems with room amenities, including blocked drains and uncomfortable beds. A few reviews mention concerns about the breakfast quality and the need for better guidance from staff. Despite these criticisms, the hotel's convenient location near public transport and its overall pleasant atmosphere make it a favorable choice for many visitors. Overall, the sentiment leans positively, reflecting a solid experience for the majority of guests.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 1,083 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.4 | 89 |
| Jan 25 | 4.2 | 98 |
| Feb 25 | 4.1 | 99 |
| Mar 25 | 4.2 | 123 |
| Apr 25 | 4.3 | 157 |
| May 25 | 4.2 | 159 |
| Jun 25 | 4.2 | 168 |
| Jul 25 | 4.2 | 190 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Friendly and helpful staff”
“The hotel cleaning service was lacking in quality”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.9 out of 5 (good) | 3.3 out of 5 (fair) | −2% | 1,083 |
| 3.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 2.6 out of 5 (poor) | 2.1 out of 5 (poor) | −14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,050 |
Bottom line: XO HOTELS AMSTERDAM is #4 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 3.3).
1,083 reviews of XO HOTELS AMSTERDAM . Filter by what matters to you.
Room was tidy and rather well-equipped. The breakfast was ok. The surrounding area was a bit too noisy to my liking, I had to wear earplugs every night. Connections to the centre are rather good, but notice that it takes some time reaching it (~30mins).
Lo que mas nos gustó fue su localización. Con autobús directo desde el aeropuerto y la línea 21 que va directa a Central Station. El personal muy amable, atento y dispuesto. La habitación amplia y con buenas comodidades, aunque hecho en falta un minibar. Lo que menos nos gustó, fue que no todos los días cambiaron las sábanas y las camas no estaban bien hechas y que en la limpieza no pasaran el aspirador, pues el suelo es de moqueta y cuando cayeron algunas migas estuvieron ahí los 8 días
Had a brilliant stay in XO for three nights, staff were lovely and friendly, bedrooms were very comfortable. Luggage room was greatly appreciated to store bags when checked out. It’s location is excellent- so close to everything that Amsterdam offers. Can’t wait to be back and will definitely stay again!
Quick answers to the questions people ask most.
Standard check-in time is typically 3:00 PM and check-out is 11:00 AM. Early check-in or late check-out may be available upon request and subject to availability.
Most modern hotels provide Wi-Fi access to guests. You can confirm the specific Wi-Fi policy and any potential charges by contacting the hotel directly.
Parking availability and costs vary by location in Amsterdam. It's recommended to contact the hotel directly to inquire about on-site parking or nearby parking options.
Reservations can typically be made through the hotel's official website, by phone, or through various online booking platforms. Contact the hotel directly for the most current booking information.
Cancellation policies vary depending on the rate type and booking conditions. Check your specific reservation details or contact the hotel directly for information about your booking's cancellation terms.
Pet policies vary by hotel property and may include restrictions or additional fees. Contact the hotel directly to inquire about their specific pet accommodation policy.
Hotel amenities typically include standard services like housekeeping and front desk assistance. For a complete list of available facilities and services, check the hotel's website or contact them directly.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Great hotel. Friendly staff and helpful will recommend. Plus food store next to it. 👍
This is a quiet place that’s not far from the city, and the hamburgers are delicious! The price was not too high.
Great location as easy access to trams. Clean and good size room for 3 adults.
Wij verbleven in het Xo couture hotel en hebben fijn verblijf gehad. Vriendelijk ontvangst, wel Engelstalig. Koffers konden tijdelijk in afgesloten bagageruimte. Kamer was voortreffelijk. Kregen een 3 persoonskamer. Heerlijk geslapen. Airco deed het goed en er kon zelfs een raam open. Koffie op de kamer. Badkamer netjes, modern en schoon. 2 soorten hoofdkussens. Ontbijt was erg uitgebreid. Intercontinentaal. Check out ging snel. Wij hebben nooit hoeven wachten. Tram 2 stopt voor het hotel en brengt je naar museumplein, leidseplein en centraal station. We komen zeker terug.
Great hotel, quiet and clean. Very friendly and helpful staff.
Es war ein super tolles und ordentliches Hotel. Wir waren im Park West Hotel in Amsterdam und die Anbindung in die Innenstadt war perfekt.
Its my go to hotel. I always go to Artemis I love it there. Love the people the service and the rooms are so aestethic. You have a little gym in the hotel and a good restaurant with a besutifull vieuw. Next to the hotel is a spar (groceriestore).
Struttura situata a 2 minuti dalla fermata metro, hotel pulito, camera ok . Colazione s buffett ricca e con buoni prodotti. Personale molto, molto educato e disponibile, l’unico appunto è rivolto al miglioramento del ricambio aria sul locale bagno. Ottimo il servizio deposito bagagli, peraltro gratuto.
Nice big room, excellent bed and every very clean!
Lovely hotel in a nice and calm area. The staff was very helpful and friendly. Very nice interior and comfortable beds. Loved the breakfast. A glass of wine in the sun outside was a nice experience, you can see fishes swim by.
Perfect location and friendly staff. The reception staff at check in was so helpful and friendly that he gave us good tips for us to enjoy Amsterdam.
Wir waren mit dem Hotel für unseren Städtetrip sehr zufrieden. Preis/Leistung haben für Amsterdam gepasst. Schönes Zimmer, ruhig, umfangreiches Frühstück, sehr gute Anbindung (direkt vorm Hotel ist eine Straßenbahnhaltestelle, die alle 10-12 Minuten abfährt, ca. 20 Minuten in die City).
The Xo Hotels Park West, while not exactly in a central position, is perfectly connected to the city centre by tram literally just outside the door. Also the connection with the airport is great, having Sloterdijk Train Station just a tram stop away. The rooms are big enough, clean, bed is comfortable and the mini fridge and coffe/tea machine are a very welcome plus. I am very likely to stay there once more if I return to Amsterdam. The staff is helpful and the luggage can be stowed into the hotel's deposit without problems.
hôtel très bien situé et accueil très pro et sympa, taille chambre correcte mais accessibilité de la chambre mauvaise (bcp de marchés très raides) ventilation de la chambre très bruyante et celle de la salle de bain inadaptée (10 mn douche, 30 mn buée)
The distance depends on the specific XO Hotels location in Amsterdam. Contact the hotel directly or check their website for detailed location information and transportation options.
Dining options vary by hotel location and may include on-site restaurants, bars, or room service. Check with the specific hotel property for available food and beverage services.
Many hotels cater to business travelers with services like business centers, meeting facilities, or work-friendly room setups. Contact the hotel to inquire about specific business amenities and services.
You can typically contact the hotel by phone, email, or through their official website. Check the hotel's website or online listings for current contact information and hours of operation.
Transportation services vary by property and may include shuttle services, taxi arrangements, or public transport information. Contact the hotel directly to inquire about available transportation options to and from the airport.
XO Hotels Amsterdam operates a network of affordable hotels located throughout Amsterdam, catering to both leisure and business travelers seeking quality accommodations at competitive prices. With a focus on convenience and comfort, the company offers a variety of hotel options including Hotel Artemis, Hotel Levell, and XO Hotels City Centre, all providing easy access to Amsterdam's key attractions and public transportation. Customers can benefit from direct booking incentives such as a 10% discount and exclusive extras, along with flexible cancellation policies. Each hotel is designed to meet the diverse needs of its guests, featuring modern amenities, comfortable rooms, and unique themes that enhance the overall experience. XO Hotels Amsterdam aims to deliver reliable hospitality while ensuring guests enjoy a pleasant stay in the vibrant city of Amsterdam.
This profile hasn't been claimed by the business owner.
