Great hotel
Friendly staff, good showers, the room was spacious enough

XO Hotels Amsterdam operates a network of affordable hotels located throughout Amsterdam, catering to both leisure and business travelers seeking quality accommodations at competitive prices. With a focus on convenience and comfort, the company offers a variety of hotel options including Hotel Artemis, Hotel Levell, and XO Hotels City Centre, all providing easy access to Amsterdam's key attractions and public transportation. Customers can benefit from direct booking incentives such as a 10% discount and exclusive extras, along with flexible cancellation policies. Each hotel is designed to meet the diverse needs of its guests, featuring modern amenities, comfortable rooms, and unique themes that enhance the overall experience. XO Hotels Amsterdam aims to deliver reliable hospitality while ensuring guests enjoy a pleasant stay in the vibrant city of Amsterdam.
XO Hotels Amsterdam receives a generally positive reception from guests, with many praising the friendly and helpful staff, as well as the quality and cleanliness of the rooms. Reviewers frequently highlight the spacious accommodations and good breakfast options, contributing to a pleasant stay.
However, some guests express dissatisfaction with issues such as inadequate cleaning services and problems with room amenities, including blocked drains and uncomfortable beds. A few reviews mention concerns about the breakfast quality and the need for better guidance from staff. Despite these criticisms, the hotel's convenient location near public transport and its overall pleasant atmosphere make it a favorable choice for many visitors. Overall, the sentiment leans positively, reflecting a solid experience for the majority of guests.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 1,083 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.4 | 89 |
| Jan 25 | 4.2 | 98 |
| Feb 25 | 4.1 | 99 |
| Mar 25 | 4.2 | 123 |
| Apr 25 | 4.3 | 157 |
| May 25 | 4.2 | 159 |
| Jun 25 | 4.2 | 168 |
| Jul 25 | 4.2 | 190 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Friendly and helpful staff”
“The hotel cleaning service was lacking in quality”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.9 out of 5 (good) | 3.3 out of 5 (fair) | −2% | 1,083 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 2.6 out of 5 (poor) | 2.1 out of 5 (poor) | −14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,050 |
Bottom line: XO HOTELS AMSTERDAM is #4 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 3.3).
1,083 reviews of XO HOTELS AMSTERDAM . Filter by what matters to you.
Friendly staff, good showers, the room was spacious enough
It was a wonderful stay with 3 adults and 3 teenage daughters. Clean, tidy rooms cleane everyday, exceptionally friendly Staff, lovely tasty breakfast each morning, quiet rooms and most comfortable location - tram 2 takes you literally everywhere in Amsterdam, so this is a great starting point for your Amsterdam stay.
Great , will come again, can recommend this hotel, a Bit outside the city but ok,
Mooi hotel voor een nette prijs
Quick answers to the questions people ask most.
Standard check-in time is typically 3:00 PM and check-out is 11:00 AM. Early check-in or late check-out may be available upon request and subject to availability.
Most modern hotels provide Wi-Fi access to guests. You can confirm the specific Wi-Fi policy and any potential charges by contacting the hotel directly.
Parking availability and costs vary by location in Amsterdam. It's recommended to contact the hotel directly to inquire about on-site parking or nearby parking options.
Reservations can typically be made through the hotel's official website, by phone, or through various online booking platforms. Contact the hotel directly for the most current booking information.
Cancellation policies vary depending on the rate type and booking conditions. Check your specific reservation details or contact the hotel directly for information about your booking's cancellation terms.
Pet policies vary by hotel property and may include restrictions or additional fees. Contact the hotel directly to inquire about their specific pet accommodation policy.
Hotel amenities typically include standard services like housekeeping and front desk assistance. For a complete list of available facilities and services, check the hotel's website or contact them directly.
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Great location, 15 mins on tram 19 from Leidseplein meaning it’s really peaceful and quiet area. Rooms are really clean and comfortable . Staff helpful, check in and out super simple. Will deffo stay here again thanks
We had a very peaceful stay. We found the hotel and room aesthetically pleasing. We will definitely visit again. Thank you
We had a wonderful stay at Hotel Artemis and would highly recommend it! From the moment we arrived, the staff were warm, welcoming, and professional – we felt right at home. The rooms were spotless, beautifully decorated, and offered all the comfort we needed for a relaxing getaway. We especially appreciated the peaceful atmosphere and all the thoughtful details throughout the hotel.
Geweldig!!! Zeker een aanrader, niet in het centrum maar daarom ook heerlijk rustig. Tevens een tram direct voor de deur waarmee je zo in het centrum bent als je wilt, of je doet dit middels een stevige wandeling. Kamer heel schoon en netjes. Personeel zeer behulpzaam. Genoeg eetgelegenheden in de omgeving. Ontbijt in het hotel smaakt goed, en alles is schoon. Niet super veel keus. Wij komen zeker terug, een dag was te kort.
We booked the triple room with my family . The location of the hotel is perfect for public transportation as we can go historical places with tram 2 and flixbus buses at sloterdijk station with metro 50 and 51. The stuff in a room are in good condition and coffee machine is perfect. The room is very comfortable. The staff in hotel is very helpful and working good.
Net hotel op ideale afstand van AFAS/Ziggodome/Arena . Loop afstand ( enkele miniuten ) naar metro station waardoor je in no time hartje Amsterdam staat. Voldoende parkeergelegenheid ( tegen betaling ) Kamer was netjes en ruim, Matras wat hard maar dat is ook maar net wat je gewend bent. Badkamer was netjes en ruim en belangrijk…schoon. Ontbijt middels buffetvorm, ruime keuze en voldoende aanwezig ( geen lege bakken ) De muziek keuze valt over na te denken, dance muziek bij het ontbijt vonden wij wat heftig. Personeel is vriendelijk en behulpzaam. Wij zullen zeker dit hotel weer bekijken op beschikbaarheid als we weer in Amsterdam willen overnachten.
The price was competitive for Amsterdam prices, distance to the centre, cleaning standards, bathroom quality, room size, room amenities.
Voor het geld wat het kostte was het onder de maat. Kamer was oké maar wel karig met koffie en thee. Het ontbijt was gewoon smerig en niet goed geregeld.
Dit is een mooi en zeer schoon hotel voor een on-Amsterdamse prijs. De prijs kwaliteit is uitstekend en een goede keuze als je Amsterdam wilt bezoeken. Het hotel ligt in een veilige buurt met het ov richting centrum redelijk dicht in de buurt. Op werkdagen tijdens kantooruren rijdt er zelfs een gratis pendeldienst die je naar het metrostation brengt. Het ontbijt is lekker en redelijk uitgebreid. De kamers zijn ruim en schoon.
Nette en schone kamers en in de buurt van de Arena. Het in- en uitchecken gaat via een scherm. Er is hulp aanwezig, maar deze wijze van inchecken is wel onpersoonlijk. Kamer is schoon en netjes. Denk dat dit hotel nieuw is. De badkamer was nog niet afgewerkt. Het badkamermeubel was nog niet afgekit. Pas op met uitstappen van de douche, de douchebak is nogal glad. Een afvalemmertje, haakjes voor de handdoeken/kleding en een waterglas misten in de badkamer. Het ontbijt was prima. Code WiFi en handleiding TV niet aanwezig.
Fijn en net hotel, Alles netjes schoon, mooie kamers, ik had voor 2 personen geboekt en we hadden 2x 2 bedden gekregen ☺️ Personeel erg vriendelijk, en een goed ontbijt. Wij kwamen voor een concert in de arena en de loop afstand was prima te doen! Ik zou hier zo wéér boeken 👌🏼
Prachtige kamer, het enige nadeel was de rioollucht in de badkamer. Personeel van de receptie was ook erg vriendelijk. Parkeren was wel lastig, want het is ook van Park Bee dus je moest geluk hebben met een plek.
O acesso aos quartos parece um labirinto de escadas! O elevador não chega até os quartos e para ter acesso ao que estávamos era preciso subir várias escadas. Isso com mala é terrível, pois além das escadas serem íngremes o corredor é extremamente estreito. O teto do quarto é super baixo e as janelas não abrem, apenas inclinam minimamente, o que deixa o ambiente muito abafado e exalando o cheiro do banheiro. Não foi uma estadia positiva para nós!!
The hotel is spectacular. The room is super comfortable, the attention to detail, and the cleanliness are a delight. I recommend it to anyone visiting Amsterdam.
The distance depends on the specific XO Hotels location in Amsterdam. Contact the hotel directly or check their website for detailed location information and transportation options.
Dining options vary by hotel location and may include on-site restaurants, bars, or room service. Check with the specific hotel property for available food and beverage services.
Many hotels cater to business travelers with services like business centers, meeting facilities, or work-friendly room setups. Contact the hotel to inquire about specific business amenities and services.
You can typically contact the hotel by phone, email, or through their official website. Check the hotel's website or online listings for current contact information and hours of operation.
Transportation services vary by property and may include shuttle services, taxi arrangements, or public transport information. Contact the hotel directly to inquire about available transportation options to and from the airport.
XO Hotels Amsterdam operates a network of affordable hotels located throughout Amsterdam, catering to both leisure and business travelers seeking quality accommodations at competitive prices. With a focus on convenience and comfort, the company offers a variety of hotel options including Hotel Artemis, Hotel Levell, and XO Hotels City Centre, all providing easy access to Amsterdam's key attractions and public transportation. Customers can benefit from direct booking incentives such as a 10% discount and exclusive extras, along with flexible cancellation policies. Each hotel is designed to meet the diverse needs of its guests, featuring modern amenities, comfortable rooms, and unique themes that enhance the overall experience. XO Hotels Amsterdam aims to deliver reliable hospitality while ensuring guests enjoy a pleasant stay in the vibrant city of Amsterdam.
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