XO Hotels Amsterdam operates a network of affordable hotels located throughout Amsterdam, catering to both leisure and business travelers seeking quality accommodations at competitive prices. With a focus on convenience and comfort, the company offers a variety of hotel options including Hotel Artemis, Hotel Levell, and XO Hotels City Centre, all providing easy access to Amsterdam's key attractions and public transportation. Customers can benefit from direct booking incentives such as a 10% discount and exclusive extras, along with flexible cancellation policies. Each hotel is designed to meet the diverse needs of its guests, featuring modern amenities, comfortable rooms, and unique themes that enhance the overall experience. XO Hotels Amsterdam aims to deliver reliable hospitality while ensuring guests enjoy a pleasant stay in the vibrant city of Amsterdam.
XO Hotels Amsterdam receives a generally positive reception from guests, with many praising the friendly and helpful staff, as well as the quality and cleanliness of the rooms. Reviewers frequently highlight the spacious accommodations and good breakfast options, contributing to a pleasant stay.
However, some guests express dissatisfaction with issues such as inadequate cleaning services and problems with room amenities, including blocked drains and uncomfortable beds. A few reviews mention concerns about the breakfast quality and the need for better guidance from staff. Despite these criticisms, the hotel's convenient location near public transport and its overall pleasant atmosphere make it a favorable choice for many visitors. Overall, the sentiment leans positively, reflecting a solid experience for the majority of guests.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 1,083 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.4 | 89 |
| Jan 25 | 4.2 | 98 |
| Feb 25 | 4.1 | 99 |
| Mar 25 | 4.2 | 123 |
| Apr 25 | 4.3 | 157 |
| May 25 | 4.2 | 159 |
| Jun 25 | 4.2 | 168 |
| Jul 25 | 4.2 | 190 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Friendly and helpful staff”
“The hotel cleaning service was lacking in quality”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.9 out of 5 (good) | 3.3 out of 5 (fair) | −2% | 1,083 |
| 3.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 2.6 out of 5 (poor) | 2.1 out of 5 (poor) | −14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,050 |
Bottom line: XO HOTELS AMSTERDAM is #4 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 3.3).
1,083 reviews of XO HOTELS AMSTERDAM . Filter by what matters to you.
El hotel estuvo perfecto para lo que necesitábamos. Íbamos a un concierto y estabamos a menos de 10 minutos andando del estadio y 5 minutos del metro que te comunica con el centro. Las habitaciones muy bien, limpias, con todo lo necesario (hasta cápsulas de café). Lo recomendamos completamente.
We had an incredible stay at this hotel. There are lots and lots of good things to say about our experience. The front desk staff was warm, welcoming, and very helpful. The hotel has a nice modern look and feel. Rooms are average size like most European hotel rooms. Our two adjacent rooms were conveniently located. We had a car rental and were able to park at the hotel’s parking garage with in and out privilege. It had enough slots and was directly accessible from the hotel. There was a daily charge which is expected like most parking facilities in Amsterdam. Location is slightly away from city center, yet accessible by tram, which was ideal for us, but borders with a neighborhood that is a bit average. However there are several nearby stores for groceries and eateries. توجد مطاعم حلال ومسجد قريب من الفندق.
Room was spacey, very clean and neat and the complementary cafe and tea was very welcomed. Check in and check out was easy using the pc at the reception. The location was ideal for us since it was walking distance to the festival location we attended. Parkinggarage available. Bus station nearby.
Quick answers to the questions people ask most.
Standard check-in time is typically 3:00 PM and check-out is 11:00 AM. Early check-in or late check-out may be available upon request and subject to availability.
Most modern hotels provide Wi-Fi access to guests. You can confirm the specific Wi-Fi policy and any potential charges by contacting the hotel directly.
Parking availability and costs vary by location in Amsterdam. It's recommended to contact the hotel directly to inquire about on-site parking or nearby parking options.
Reservations can typically be made through the hotel's official website, by phone, or through various online booking platforms. Contact the hotel directly for the most current booking information.
Cancellation policies vary depending on the rate type and booking conditions. Check your specific reservation details or contact the hotel directly for information about your booking's cancellation terms.
Pet policies vary by hotel property and may include restrictions or additional fees. Contact the hotel directly to inquire about their specific pet accommodation policy.
Hotel amenities typically include standard services like housekeeping and front desk assistance. For a complete list of available facilities and services, check the hotel's website or contact them directly.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
The hotel is far from the city center but there is a bus/tram stop near the hotel. I was in a four people room, the room is wide,but the bed are no very comfortables. The person who was serving us in the dining room for breakfast, ( I'm sorry but I don't know his name ) was very kind and proffesional, He always had to me gluten free bread and I want to thaks him
What a luxurius hotel! An amazing experience, I felt super confortable, all the hotel its super luxurius and clean! very easy to Get the train from there to the center of amsterdam. The Breakfast was PERFECT! The staff super nice! I Will recomend your hotel!
It was v good, the stuff are lovely, location is excellent, I recommend this hotel if you have a trip to Amsterdam
We already stay in Dutch Design Artemis since 2009. We notice that the service is becoming worse. The gym has been moved from a seperate room on the 1st floor to a very narrow area on the ground floor. Furthermore personel especially in the restaurant is rude and not interested. On Thursdays there is a barbeque menu but if this is not available it is not mentioned when you enter the restaurant. The maintenance of the rooms can be better, to be honest the rooms and bathrooms need an update when you compare it with other hotels in Amsterdam. On the other hand the breakfast is still very well and also the art which is shown by the hotel is beautiful.
The hotel was clean and the room easily accommodated three people. The self check-in means no real contact with staff. We were there an hour early and the room was ready but we could not gain access without paying an extra 5 euros. Not convenient to the historic city center.
La chambre pour quatre était très bien : propre, spacieuse et confortable. L'hôtel est très calme et sécurisé. Nous avions pris les petits déjeuners : un choix très varié et de qualité. J'y retournerais sans hésiter.
It was a great experience! Spacious rooms with comfortable beds. Attentive and helpful staff. Check-in and check-out are really fast.
Very close proximity to my friend, lake and peaceful
I was disappointed with the room cleaning service during my stay. The housekeeping team came very late in the day, and the cleaning was not thorough. I found items I had dropped the night before still on the floor, and the bed sheets were not changed during my stay. Additionally, I noticed there were no soap bars provided in the bathroom, which is a basic amenity offered in most hotels. The area under the bed was also quite dusty, which suggests a lack of proper cleaning. It would also be appreciated if the hotel offered complimentary bottled water daily, as many other hotels do as a courtesy to their guests.
Goed hotel Op een rustige locatie gelegen en goed bereikbaar. Vriendelijk personeel. Ideaal als je naar een concert gaat in de Ziggo Dome. Goede kamers en een heerlijk uitgebreid ontbijtbuffet. Heerlijk uitgerust weer naar huis.
Hôtel agréable, proche des transport en commun. Nous avons pu profiter d'Amsterdam très facilement. Personnel à l'écoute et très souriant. La chambre était spacieuse. Notre fille de 2 ans était comme a la maison. Buffet du petit déjeuner au top.
PRO: Great location for visiting my family living walking distance away, I loved that there are two grocery stores right around the corner, the hotel breakfast was delish, there was no street noise (which wasn't the case in past visits when I stayed in other hotels in Central Amsterdam...that car/tram/ambulance/partier noise was endless), the air conditioning was GREAT during the heatwave that hit while I was there (some European ac is weak...this was VERY good despite the temps being in the mid 90s farenheit), the mini fridge kept things really cold (not always the case with hotel mini refrigerators), the shower was excellent (clean/open shower space, strong water pressure and good water temperature control) and the staff at the front desk were very helpful. I booked an extra night there during the heatwave rather than stay at my son's who had no ac. I learned then that booking directly with the hotel would save me money over the booking .com website I had used for the first 7 nights. It was indeed much cheaper to book directly. CON (for me but perhaps not others): I found the twin bed too hard and the heavy winter weight duvet cover waaay too warm for the summer heatwave. The first morning there was a loud alarm sound but the message was in Dutch. Apparently it was an EVACUATE NOW message but it stopped shortly after it had started so I took my time getting up and going down to find out what it was. (something was burning in the toaster in the dining room). I would never have known it told me to evacuate since I don't speak Dutch. It seems the message should include an English version. If I can fit a memory foam pad into my suitcase, this will *definitely* be my hotel for booking all future trips to visit my family.
Good: Hotel's location, staff and availability of single rooms with private bathroom Bad: 1. Strong tobacco smell in the room. The source was possibly from the ventilation. I was too tired to insist on the room change but it spoiled my night sleep 2. Room temperature control did not work. It had to be set from computer on the front desk only 3. Breakfast is mediocre
The distance depends on the specific XO Hotels location in Amsterdam. Contact the hotel directly or check their website for detailed location information and transportation options.
Dining options vary by hotel location and may include on-site restaurants, bars, or room service. Check with the specific hotel property for available food and beverage services.
Many hotels cater to business travelers with services like business centers, meeting facilities, or work-friendly room setups. Contact the hotel to inquire about specific business amenities and services.
You can typically contact the hotel by phone, email, or through their official website. Check the hotel's website or online listings for current contact information and hours of operation.
Transportation services vary by property and may include shuttle services, taxi arrangements, or public transport information. Contact the hotel directly to inquire about available transportation options to and from the airport.
XO Hotels Amsterdam operates a network of affordable hotels located throughout Amsterdam, catering to both leisure and business travelers seeking quality accommodations at competitive prices. With a focus on convenience and comfort, the company offers a variety of hotel options including Hotel Artemis, Hotel Levell, and XO Hotels City Centre, all providing easy access to Amsterdam's key attractions and public transportation. Customers can benefit from direct booking incentives such as a 10% discount and exclusive extras, along with flexible cancellation policies. Each hotel is designed to meet the diverse needs of its guests, featuring modern amenities, comfortable rooms, and unique themes that enhance the overall experience. XO Hotels Amsterdam aims to deliver reliable hospitality while ensuring guests enjoy a pleasant stay in the vibrant city of Amsterdam.
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