XO Hotels Amsterdam operates a network of affordable hotels located throughout Amsterdam, catering to both leisure and business travelers seeking quality accommodations at competitive prices. With a focus on convenience and comfort, the company offers a variety of hotel options including Hotel Artemis, Hotel Levell, and XO Hotels City Centre, all providing easy access to Amsterdam's key attractions and public transportation. Customers can benefit from direct booking incentives such as a 10% discount and exclusive extras, along with flexible cancellation policies. Each hotel is designed to meet the diverse needs of its guests, featuring modern amenities, comfortable rooms, and unique themes that enhance the overall experience. XO Hotels Amsterdam aims to deliver reliable hospitality while ensuring guests enjoy a pleasant stay in the vibrant city of Amsterdam.
XO Hotels Amsterdam receives a generally positive reception from guests, with many praising the friendly and helpful staff, as well as the quality and cleanliness of the rooms. Reviewers frequently highlight the spacious accommodations and good breakfast options, contributing to a pleasant stay.
However, some guests express dissatisfaction with issues such as inadequate cleaning services and problems with room amenities, including blocked drains and uncomfortable beds. A few reviews mention concerns about the breakfast quality and the need for better guidance from staff. Despite these criticisms, the hotel's convenient location near public transport and its overall pleasant atmosphere make it a favorable choice for many visitors. Overall, the sentiment leans positively, reflecting a solid experience for the majority of guests.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 1,083 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.4 | 89 |
| Jan 25 | 4.2 | 98 |
| Feb 25 | 4.1 | 99 |
| Mar 25 | 4.2 | 123 |
| Apr 25 | 4.3 | 157 |
| May 25 | 4.2 | 159 |
| Jun 25 | 4.2 | 168 |
| Jul 25 | 4.2 | 190 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Friendly and helpful staff”
“The hotel cleaning service was lacking in quality”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.9 out of 5 (good) | 3.3 out of 5 (fair) | −2% | 1,083 |
| 3.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 2.6 out of 5 (poor) | 2.1 out of 5 (poor) | −14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,050 |
Bottom line: XO HOTELS AMSTERDAM is #4 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 3.3).
1,083 reviews of XO HOTELS AMSTERDAM . Filter by what matters to you.
Super vriendelijk personeel, fijne ligging t.o.v. het rijksmuseum, openbaar vervoer voor de deur, schone en ruime kamer. Wij kregen een gratis upgrade naar een vierpersoonskamer zodat wij samen met mijn vader op dezelfde verdieping konden verblijven. Heel erg attent! Ook het ontbijt was goed verzorgd.
Je suis très satisfaite de l'accueil, de la chambre et de la gentillesse du personnel. Merci pour mon séjour du 13 au 15 juin 2025
Was disappointed with our room, fridge had not been cleaned, smelly butter left in it, kettle had not been clean had a smelly mouldy substance at the bottom of it, body wash in shower was empty & handwash ran out after one day. Attitude by manager towards unclean kettle was not very nice but kettle was replaced & a complimentary breakfast provided, overall room was not clean
Quick answers to the questions people ask most.
Standard check-in time is typically 3:00 PM and check-out is 11:00 AM. Early check-in or late check-out may be available upon request and subject to availability.
Most modern hotels provide Wi-Fi access to guests. You can confirm the specific Wi-Fi policy and any potential charges by contacting the hotel directly.
Parking availability and costs vary by location in Amsterdam. It's recommended to contact the hotel directly to inquire about on-site parking or nearby parking options.
Reservations can typically be made through the hotel's official website, by phone, or through various online booking platforms. Contact the hotel directly for the most current booking information.
Cancellation policies vary depending on the rate type and booking conditions. Check your specific reservation details or contact the hotel directly for information about your booking's cancellation terms.
Pet policies vary by hotel property and may include restrictions or additional fees. Contact the hotel directly to inquire about their specific pet accommodation policy.
Hotel amenities typically include standard services like housekeeping and front desk assistance. For a complete list of available facilities and services, check the hotel's website or contact them directly.
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It was a perfect holiday for us. We stayed 5 days. Location of the hotel, kind personel, enough breakfast, clear and silent room and coffee machine were wonderful. Thank you XO hotel blue square.
Das Hotel ist sauber, das Frühstück ok. Es liegt doch relativ weit vom Zentrum entfernt und ist nur untertags mit der Straßenbahn gut erreichbar. In der Nacht ist es schwieriger. Am Abend bekommt man nichts zu trinken, es gibt keine Bar und es ist auch nicht erlaubt im Aufenthaltsbereich Alkohol zu trinken (und da spreche ich nicht von einem Besäufnis, sondern von einer Flasche Wein, Prosecco..). Das finde ich in einem Hotel für Erwachsene unmöglich! Es ladet nicht zum Verweilen ein. Es stehen zwar Automaten mit Wasser, Limo usw. zur Vergügung. Bei diesem wurde mir aber zusätzlich viel zu viel abgebucht. Ein Angestellter versicherte mir, dass dieser Betrag zurückgebucht wird…wurde er natürlich nicht. Wir waren nicht zufrieden und wurden nicht wieder buchen.
Overall a good experience but one thing is really bad that you claim this property to be a 4 star but don't provide any room service which is surprising.
Kamers aan vernieuwing en een putje geur bij het binnenkomen
Just got back from an amazing stay at XO Park West in Amsterdam and couldn’t recommend it more! The hotel is stylish, clean, and super convenient for getting around the city, but what really made the experience special was the staff. A huge shout out to George, who went above and beyond to make us feel welcome—such a kind, helpful, and all-round lovely person. He really made a difference to our trip. That said, every single member of staff we met was friendly, professional, and genuinely seemed to care that we were having a great time. Also have to mention the breakfast buffet—really good quality with a great range of choices, from fresh pastries and fruit to hot options. A perfect start to the day! Would absolutely stay again—thank you for a wonderful stay!
Nous sommes parties un week-end au mois de juin, c’était super ! Nous avons pris la chambre de 4 lits simples (très adapté pour les groupes d’amis ou les familles). Nous avons été agréablement surpris par l’entretien parfait de la chambre et des locaux de l’hôtel. Le personnel est très accueillant et sympathique, l’hôtel est super bien situé ! Il y a le bus le tram et le métro, on accède au centre ville en moins de 20 minutes et le quartier est calme et très bien équipé en magasin ! Je recommande vraiment nous étions 4 filles est c’est super sécurisé.
Nice big rooms! Nice breakfast!
Extremely hot in the room which made for uncomfortable nights and an unpleasant stay. Serious AC issues in the room. Provided a portable AC unit which also had issues. The second night it was at least 20 degrees cooler outside but the windows only able to open a few inches. Shower temp knob very difficult to operate and mold in bathroom. Daycare directly in front of hotel in shared courtyard. Very loud during the day and into the vending. Close to museums but we would rather take a longer taxi ride than stay here. Not a good experience for us at all.
Bij binnenkomst was de receptioniste onaardig en niet behulpzaam, er kon geen hallo of welkom vanaf en we werden doorverwezen naar de online aanmelding van onze reservering. Het was blijkbaar zelfservice. De kamer rook niet lekker, douchekop kon niet bevestigd worden aan de muur dus de douchekop moest ík vasthouden om te kunnen douchen. Kussen van het bed roken muf dus ik heb geslapen zonder kussen. Ontbijt was karrig en niet lekker.
This hotel was clean, convenient for transit, and staff were friendly. There are multiple restaurants, bakeries, and a grocery store either next door or across the street, which is great. We were very happy with our stay.
Nous avons séjournés deux nuits dans cet hôtel, chambre correct pour le prix , personnels très accueillants , parking et petits déjeuner inclus dans la réservations ainsi que une heure gratuite pour le départ de l'hôtel. Le petit déjeuner était correct avec un large choix (buffet chaud et froid ) , literie très confortable , salle de bain propre et en bon état . Métro accessible à 150M de l'hôtel , endroit très calme . Nous y retournerons pour notre prochaine escapade à Amsterdam
Lage des Hotels ist perfekt. Nur 20 Minuten mit der Tram ins Zentrum. Haltestelle ist direkt vor dem Hotel. Parkhaus vor Ort - super. Genügend Parkplätze sind vorhanden, auch wenn vorher kein Parkplatz reserviert werden kann. 20,00€ pro 24h (nicht pro Tag!) ist für Amsterdamer Verhältnisse absolut ok. Wir hatten ein 3-Bett Zimmer, welches genügend Platz zur Verfügung stellte. Bad war sauber. Lediglich der Teppichboden hätte sauberer gesaugt sein können und auf einem Kopfkissenbezug, obwohl frisch gewaschen, waren ein paar Haare vom Vorgänger drauf, das war störend. Frühstück? Haben ohne gebucht, da Amsterdam einfach zu viele Köstlichkeiten außerhalb bietet, die wir unbedingt probieren wollten…. Ansonsten Preis-Leistung sehr gut - gerne wieder einmal…..
Sehr angenehmes Hotel mit ausreichend Parkplätzen und gutem Frühstücksbuffet. Waren in einem Dreibettzimmer in der 7. Etage untergebracht welches sogar einen umlaufenden Balkon hatte. Leider wird dieser wohl nicht gereinigt. Überall lagen Zigarettenkippen und leere Dosen rum. Das Zimmer an sich hatte eine ausreichende Größe. Die Metrostation ist wenige Gehminuten vom Hotel entfernt und man ist schnell in der Innenstadt. Waren für 2 Nächte da und würden bei einem erneuten Besuch dieses Hotel wieder buchen.
The Hotel and the room was clean and spacious. One das the room was Not Made Up until 5 PM. I wouldn't take the breakfast again, No fresh juices, No fresh fruit salad, only canned. The scrambled Egg was fried until extinction. Bacon was kind of tasteless. Coffee was "drinkable", nothing special.
The distance depends on the specific XO Hotels location in Amsterdam. Contact the hotel directly or check their website for detailed location information and transportation options.
Dining options vary by hotel location and may include on-site restaurants, bars, or room service. Check with the specific hotel property for available food and beverage services.
Many hotels cater to business travelers with services like business centers, meeting facilities, or work-friendly room setups. Contact the hotel to inquire about specific business amenities and services.
You can typically contact the hotel by phone, email, or through their official website. Check the hotel's website or online listings for current contact information and hours of operation.
Transportation services vary by property and may include shuttle services, taxi arrangements, or public transport information. Contact the hotel directly to inquire about available transportation options to and from the airport.
XO Hotels Amsterdam operates a network of affordable hotels located throughout Amsterdam, catering to both leisure and business travelers seeking quality accommodations at competitive prices. With a focus on convenience and comfort, the company offers a variety of hotel options including Hotel Artemis, Hotel Levell, and XO Hotels City Centre, all providing easy access to Amsterdam's key attractions and public transportation. Customers can benefit from direct booking incentives such as a 10% discount and exclusive extras, along with flexible cancellation policies. Each hotel is designed to meet the diverse needs of its guests, featuring modern amenities, comfortable rooms, and unique themes that enhance the overall experience. XO Hotels Amsterdam aims to deliver reliable hospitality while ensuring guests enjoy a pleasant stay in the vibrant city of Amsterdam.
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