XO Hotels Amsterdam operates a network of affordable hotels located throughout Amsterdam, catering to both leisure and business travelers seeking quality accommodations at competitive prices. With a focus on convenience and comfort, the company offers a variety of hotel options including Hotel Artemis, Hotel Levell, and XO Hotels City Centre, all providing easy access to Amsterdam's key attractions and public transportation. Customers can benefit from direct booking incentives such as a 10% discount and exclusive extras, along with flexible cancellation policies. Each hotel is designed to meet the diverse needs of its guests, featuring modern amenities, comfortable rooms, and unique themes that enhance the overall experience. XO Hotels Amsterdam aims to deliver reliable hospitality while ensuring guests enjoy a pleasant stay in the vibrant city of Amsterdam.
XO Hotels Amsterdam receives a generally positive reception from guests, with many praising the friendly and helpful staff, as well as the quality and cleanliness of the rooms. Reviewers frequently highlight the spacious accommodations and good breakfast options, contributing to a pleasant stay.
However, some guests express dissatisfaction with issues such as inadequate cleaning services and problems with room amenities, including blocked drains and uncomfortable beds. A few reviews mention concerns about the breakfast quality and the need for better guidance from staff. Despite these criticisms, the hotel's convenient location near public transport and its overall pleasant atmosphere make it a favorable choice for many visitors. Overall, the sentiment leans positively, reflecting a solid experience for the majority of guests.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 1,083 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.4 | 89 |
| Jan 25 | 4.2 | 98 |
| Feb 25 | 4.1 | 99 |
| Mar 25 | 4.2 | 123 |
| Apr 25 | 4.3 | 157 |
| May 25 | 4.2 | 159 |
| Jun 25 | 4.2 | 168 |
| Jul 25 | 4.2 | 190 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Friendly and helpful staff”
“The hotel cleaning service was lacking in quality”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.9 out of 5 (good) | 3.3 out of 5 (fair) | −2% | 1,083 |
| 3.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 2.6 out of 5 (poor) | 2.1 out of 5 (poor) | −14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,050 |
Bottom line: XO HOTELS AMSTERDAM is #4 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 3.3).
1,083 reviews of XO HOTELS AMSTERDAM . Filter by what matters to you.
The room was comfortable and had the typical hotel amenities we needed for our stay. Our fridge wasnt working on our arrival, we let the reception know, and someone came to replace our fridge with a new one pretty quickly. The hotel is at a good location at a more affordable price. Theres a tram stop right in front too very convenient.
Great hotel in an excellent location. Excellent front desk associate (forgot his name- was an ex-marine) Room was clean, and price was good value. Bed linens were showing some wear, might be about time for new ones. I would come back! Mark Ottawa, Canada
Lovely clean and spacious room, nice and quiet. Breakfast was very nice and all the staff we encountered were very friendly and helpful. Tram stop right outside the hotel made getting into the city very easy. We were all really happy with our stay and would come again.
Quick answers to the questions people ask most.
Standard check-in time is typically 3:00 PM and check-out is 11:00 AM. Early check-in or late check-out may be available upon request and subject to availability.
Most modern hotels provide Wi-Fi access to guests. You can confirm the specific Wi-Fi policy and any potential charges by contacting the hotel directly.
Parking availability and costs vary by location in Amsterdam. It's recommended to contact the hotel directly to inquire about on-site parking or nearby parking options.
Reservations can typically be made through the hotel's official website, by phone, or through various online booking platforms. Contact the hotel directly for the most current booking information.
Cancellation policies vary depending on the rate type and booking conditions. Check your specific reservation details or contact the hotel directly for information about your booking's cancellation terms.
Pet policies vary by hotel property and may include restrictions or additional fees. Contact the hotel directly to inquire about their specific pet accommodation policy.
Hotel amenities typically include standard services like housekeeping and front desk assistance. For a complete list of available facilities and services, check the hotel's website or contact them directly.
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Rooms were quite spacious and clean. Although the hotel is not located in the city center, but it’s easy to reach the center with the tram that passes right in front of it. The hotel staff were very friendly and polite. Breakfast is available for an extra charge and the open buffet breakfast was quite sufficient. Compared to other hotels, the price was very reasonable. If I come to Amsterdam again, I would definitely stay at this hotel.
Hôtel très bien situé pour découvrir Amsterdam. A environ 20 minutes en tram de la gare centrale. Propre mais un peu vieillot, qui mériterait un bon coup de fraicheur. Lors de notre arrivée en fin d'après-midi, nous avons été accueilli par un Monsieur (cheveux très court et portant des lunettes, barbu) très serviable et très jovial. Par contre, ce n'était pas le cas de l'équipe du lendemain matin (un homme et une femme blonde). Nous avons au cours du séjour sollicité le Monsieur du matin pour lui demander comment nous rendre à la maison d'Anne Franck. Nous avons vraiment eu l'air de l'agacer car nous souhaitions nous y rendre en tram mais il nous a dit que c'était impossible et qu'il fallait prendre un taxi. Nous avons alors demandé à la dame de service (cheveux long) qui était dans la salle du petit déjeuner qui elle, a été très sympathique, et nous a donné les informations dont nous avions besoin. A la fin du séjour, nous avons rendu nos clés, la personne à l'accueil (la même que celle à qui nous avions demandé pour la maison d'Anne Franck), ne nous a même pas demandé si notre séjour s'était bien passé, se contentant d'un au revoir. Nous voulons donc remercier les deux personnes qui ont été très gentilles avec nous et très disponibles. Pourriez-vous envisager de mettre à disposition des kiwi au petit-déjeuner et des plateaux ?
Lage zwar etwas außerhalb, aber Straßenbahn direkt vor der Tür (15 - 20 Min. in d. Innenstadt). Bahnhof Sloterdijk 10 Minuten zu Fuß entfernt. Auto kann in d. hauseigenen Tiefgarage abgestellt werden, allerdings bei sehr hohen SUV's wird es kritisch (20 € = 24 Std.). Zweibettzimmer groß und sauber, Bad modern u. sauber. Matratzen gut. Kühlschrank vorhanden. Leider ist das Frühstück sehr einfach, Auswahl ist ok, aber Marmeladen geschmacklich nicht besonders. Pancakes nicht selbst gemacht. Es gibt aber Obst Äpfel, Bananen u. Mandarinen. Einchecken u. Auschecken am Terminal sehr einfach. Würde das Hotel evtl. wieder buchen.
Great location but I prefer XO Couture by far. It feels more modern and the rooms are bigger. It felt very outdated.
Man muss selbst am Automaten einchecken, was ich unpersönlich finde. Das Frühstück ist mäßig und die Hälfte der Kaffeeautomaten war nicht in Betrieb, wodurch es zu langen Warteschlangen für einen Kaffee gab. Die Lage vom Hotel ist hingegen super, dass Zimmer war groß und sauber. Allerdings konnte ich Heizung im Bad n ihr reguliert werden, wodurch es zu heiß war.
Very nice hotel. I had booked a room number 1020 with 4 beds which corresponded in every way to the description on the website. I had asked if I could have a room on a higher floor and my request was granted. I was on the 10th floor out of 11. The hotel is well soundproofed. The staff is welcoming, attentive and the free luggage storage is a plus whether on the day of arrival or departure. The housekeeping is well done. Crossing the small square, the hotel is 3 minutes from the tram and bus stops (25 minutes from the central station). The breakfast buffet is varied, there is something for everyone. I recommend this hotel and a big thank you to the staff.
Wij verbleven 2 nachten in dit drie sterren hotel. De ontvangst was met zelf incheck maar werd toch door personeelslid begeleid. Het hotel heeft een hoofdgebouw en een gebouw ernaast. Parkeerplaats €20 per nacht, voor Amsterdam en gooie prijs. Kamers, matrassen erg goed, badkamer erg mooi met rainshower. Raam op kamer kon open. Koffiezetapparaat. Kleine Koelkast.. Oogde schoon. Lokatie op 15 minuten loopafstand van de johan Cruijff arena. Zeer praktisch! Airco op kamer vrij geruisloos, maar kon niet afgezet worden.Lokatie rustig. Ontbijtbuffet prima. Keuze genoeg. Nooit in 3 sterren overnacht maar deed bijna niet onder voor een vier sterren hotel. Goed verblijf. Volgende keer Amsterdam graag weer in dit Hotel.
The hotel is in a great location and tram is just in front. The room had a lot of dust, housekeeping apprently only starts from 3pm which is strange for guests that can only check in from 2:30pm. Our room bins were full but we couldn’t wait till 3pm for the room clean. Not much information on check in to the room.
Mein Sohn hat beim Check-in einen Plüschpanda erhalten, welcher ihn seither überall hin begleitet. Das Hotel war sehr einladend, sauber und großzügig.
Hotel overall was good. Close to tram so the city was accessible. Has no restaurant for food which was a negative. One of the receptionist was extremely rude. Was asked about possibility to rent a bike or how to go to the center, answers very shortly and doesn’t give eye contact. You could almost wonder if I owed him any money when I was asking. No other customers around. Indian descent. Never had that experience with any hotel I ever stayed in.
I have been staying in this hotel for the fourth time. I was happy to see that the bathroom in the room I stayed in was remodeled. The room was nice. Cleaning service good. My choice to stay when I go back to Amsterdam.
The hotel was generally convenient, the rooms were clean, and the staff was friendly. However, on our last day, my daughter and I wanted to have a biking experience and decided to go for a ride around the hotel. When it started raining, we decided to return, but just as we reached the traffic lights at the corner near the hotel, a Black man started following us, approached us aggressively, and yelled at us. It was an incredibly frightening experience. He stole my daughter’s bike and she got injured. It was a deeply traumatic event that I wouldn’t wish on anyone. Please be cautious when going outside, especially in the evening. We were very upset. The hotel called the police for us and offered assistance.
Staying at XO Couture was a great experience! Breakfast was delicious and the staff were friendly and helpful. The hotel is very convenient, nearby a nice walking park and within steps to a tram that takes you straight into the city center.
The distance depends on the specific XO Hotels location in Amsterdam. Contact the hotel directly or check their website for detailed location information and transportation options.
Dining options vary by hotel location and may include on-site restaurants, bars, or room service. Check with the specific hotel property for available food and beverage services.
Many hotels cater to business travelers with services like business centers, meeting facilities, or work-friendly room setups. Contact the hotel to inquire about specific business amenities and services.
You can typically contact the hotel by phone, email, or through their official website. Check the hotel's website or online listings for current contact information and hours of operation.
Transportation services vary by property and may include shuttle services, taxi arrangements, or public transport information. Contact the hotel directly to inquire about available transportation options to and from the airport.
XO Hotels Amsterdam operates a network of affordable hotels located throughout Amsterdam, catering to both leisure and business travelers seeking quality accommodations at competitive prices. With a focus on convenience and comfort, the company offers a variety of hotel options including Hotel Artemis, Hotel Levell, and XO Hotels City Centre, all providing easy access to Amsterdam's key attractions and public transportation. Customers can benefit from direct booking incentives such as a 10% discount and exclusive extras, along with flexible cancellation policies. Each hotel is designed to meet the diverse needs of its guests, featuring modern amenities, comfortable rooms, and unique themes that enhance the overall experience. XO Hotels Amsterdam aims to deliver reliable hospitality while ensuring guests enjoy a pleasant stay in the vibrant city of Amsterdam.
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