Friendly staff / Clean rooms
Friendly staff / Clean rooms

XO Hotels Amsterdam operates a network of affordable hotels located throughout Amsterdam, catering to both leisure and business travelers seeking quality accommodations at competitive prices. With a focus on convenience and comfort, the company offers a variety of hotel options including Hotel Artemis, Hotel Levell, and XO Hotels City Centre, all providing easy access to Amsterdam's key attractions and public transportation. Customers can benefit from direct booking incentives such as a 10% discount and exclusive extras, along with flexible cancellation policies. Each hotel is designed to meet the diverse needs of its guests, featuring modern amenities, comfortable rooms, and unique themes that enhance the overall experience. XO Hotels Amsterdam aims to deliver reliable hospitality while ensuring guests enjoy a pleasant stay in the vibrant city of Amsterdam.
XO Hotels Amsterdam receives a generally positive reception from guests, with many praising the friendly and helpful staff, as well as the quality and cleanliness of the rooms. Reviewers frequently highlight the spacious accommodations and good breakfast options, contributing to a pleasant stay.
However, some guests express dissatisfaction with issues such as inadequate cleaning services and problems with room amenities, including blocked drains and uncomfortable beds. A few reviews mention concerns about the breakfast quality and the need for better guidance from staff. Despite these criticisms, the hotel's convenient location near public transport and its overall pleasant atmosphere make it a favorable choice for many visitors. Overall, the sentiment leans positively, reflecting a solid experience for the majority of guests.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 1,083 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.4 | 89 |
| Jan 25 | 4.2 | 98 |
| Feb 25 | 4.1 | 99 |
| Mar 25 | 4.2 | 123 |
| Apr 25 | 4.3 | 157 |
| May 25 | 4.2 | 159 |
| Jun 25 | 4.2 | 168 |
| Jul 25 | 4.2 | 190 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Friendly and helpful staff”
“The hotel cleaning service was lacking in quality”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.9 out of 5 (good) | 3.3 out of 5 (fair) | −2% | 1,083 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 2.6 out of 5 (poor) | 2.1 out of 5 (poor) | −14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,050 |
Bottom line: XO HOTELS AMSTERDAM is #4 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 3.3).
1,083 reviews of XO HOTELS AMSTERDAM . Filter by what matters to you.
The light curtains were damaged and the thicker curtains were stocked on the rails. It's called Dutch Design, but I missed the "design". Also the assortment by the breakfast wasn't so much as usable by those prices
Wij verbleven 1 nacht in dit drie sterren hotel. De ontvangst was met zelf incheck maar werd toch door personeelslid begeleid. Het hotel heeft een hoofdgebouw en een gebouw ernaast. Parkeerplaats €20 per nacht. Kamers ruim, matrassen erg goed, badkamer erg mooi met rainshower en dubbele wastafel. Raam op kamer kon open. Koffiezetapparaat. Minibar. Oogde schoon. Lokatie op 15 minuten loopafstand van de arena en de ziggodome. Zeer praktisch! Airco op kamer vrij geruisloos. Lokatie rustig. Ontbijtbuffet prima. Keuze genoeg. Nooit in 3 sterren overnacht maar deed bijna niet onder voor een vier sterren hotel. Goed verblijf gehad.
Quick answers to the questions people ask most.
Standard check-in time is typically 3:00 PM and check-out is 11:00 AM. Early check-in or late check-out may be available upon request and subject to availability.
Most modern hotels provide Wi-Fi access to guests. You can confirm the specific Wi-Fi policy and any potential charges by contacting the hotel directly.
Parking availability and costs vary by location in Amsterdam. It's recommended to contact the hotel directly to inquire about on-site parking or nearby parking options.
Reservations can typically be made through the hotel's official website, by phone, or through various online booking platforms. Contact the hotel directly for the most current booking information.
Cancellation policies vary depending on the rate type and booking conditions. Check your specific reservation details or contact the hotel directly for information about your booking's cancellation terms.
Pet policies vary by hotel property and may include restrictions or additional fees. Contact the hotel directly to inquire about their specific pet accommodation policy.
Hotel amenities typically include standard services like housekeeping and front desk assistance. For a complete list of available facilities and services, check the hotel's website or contact them directly.
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Room was spacious, clean and modern. Staff were extremely helpful and always on hand to help when needed. Breakfast was great and had lots of choice. Cleaners did a good job of keeping our room clean when we wanted it. It was an excellent location with great transport links into the centre of Amsterdam. Nothing negative to say about our stay. Would definitely stay here again!
Great hotel. Clean room/bathroom. Quiet at night. Breakfast could be less noise out of the open kitchen.
Everywhere is very dirty carpets, curtains and walls are filthy. There is no hygiene in the staff. It was one of the worst accommodations of my life.
Very spacious, very great location, can’t complain
It was really great time staying at XO blue-sq. The location, the cleanliness, service and staff were the best. Also liked location to all type of shops and transportation. Will come back definitely.
Comfy bed and nice bathroom. But the furniture is somewhat tired already. Great breakfast, really great choice.
We were very satisfied with our stay at the hotel. The rooms offer excellent value for money – they were clean, comfortable, and well-equipped. The location is great: it's in a quiet area, but you can reach the city center quickly and easily by tram. It was especially nice that the rooms were quiet – no noise from outside. Everything was in perfect condition, and we can definitely recommend this hotel. The self-check-in process is a bit complicated, but there is always someone available to help, so it worked out smoothly and efficiently. One small downside: we found the price of €18 for breakfast a bit too high, so we decided not to use that option.
Comfortable room in good location outside of centre with easy access to trams inc tram direct to airport, and close to supermarket. Only negative is that quiet room requested, but noise on the main corridor through the night was disrupting. Staff were pleasant and helpful.
We stay here around 3 times a year and really enjoy it. Great location (tram stop right outside,close to airport), spacious and clean rooms and friendly staff. See you in December again!
The distance depends on the specific XO Hotels location in Amsterdam. Contact the hotel directly or check their website for detailed location information and transportation options.
Dining options vary by hotel location and may include on-site restaurants, bars, or room service. Check with the specific hotel property for available food and beverage services.
Many hotels cater to business travelers with services like business centers, meeting facilities, or work-friendly room setups. Contact the hotel to inquire about specific business amenities and services.
You can typically contact the hotel by phone, email, or through their official website. Check the hotel's website or online listings for current contact information and hours of operation.
Transportation services vary by property and may include shuttle services, taxi arrangements, or public transport information. Contact the hotel directly to inquire about available transportation options to and from the airport.
XO Hotels Amsterdam operates a network of affordable hotels located throughout Amsterdam, catering to both leisure and business travelers seeking quality accommodations at competitive prices. With a focus on convenience and comfort, the company offers a variety of hotel options including Hotel Artemis, Hotel Levell, and XO Hotels City Centre, all providing easy access to Amsterdam's key attractions and public transportation. Customers can benefit from direct booking incentives such as a 10% discount and exclusive extras, along with flexible cancellation policies. Each hotel is designed to meet the diverse needs of its guests, featuring modern amenities, comfortable rooms, and unique themes that enhance the overall experience. XO Hotels Amsterdam aims to deliver reliable hospitality while ensuring guests enjoy a pleasant stay in the vibrant city of Amsterdam.
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