Super:
Super: Sehr netter Sehr freundlicher Kontakt (S)chnell- (U)nkompliziert - (P)erfekt - (E)rfolgreich - (R)eibungslos abgewickelt. Kann ich allen bestens weiterempfehlen. Danke

XO Hotels Amsterdam operates a network of affordable hotels located throughout Amsterdam, catering to both leisure and business travelers seeking quality accommodations at competitive prices. With a focus on convenience and comfort, the company offers a variety of hotel options including Hotel Artemis, Hotel Levell, and XO Hotels City Centre, all providing easy access to Amsterdam's key attractions and public transportation. Customers can benefit from direct booking incentives such as a 10% discount and exclusive extras, along with flexible cancellation policies. Each hotel is designed to meet the diverse needs of its guests, featuring modern amenities, comfortable rooms, and unique themes that enhance the overall experience. XO Hotels Amsterdam aims to deliver reliable hospitality while ensuring guests enjoy a pleasant stay in the vibrant city of Amsterdam.
XO Hotels Amsterdam receives a generally positive reception from guests, with many praising the friendly and helpful staff, as well as the quality and cleanliness of the rooms. Reviewers frequently highlight the spacious accommodations and good breakfast options, contributing to a pleasant stay.
However, some guests express dissatisfaction with issues such as inadequate cleaning services and problems with room amenities, including blocked drains and uncomfortable beds. A few reviews mention concerns about the breakfast quality and the need for better guidance from staff. Despite these criticisms, the hotel's convenient location near public transport and its overall pleasant atmosphere make it a favorable choice for many visitors. Overall, the sentiment leans positively, reflecting a solid experience for the majority of guests.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 1,083 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.4 | 89 |
| Jan 25 | 4.2 | 98 |
| Feb 25 | 4.1 | 99 |
| Mar 25 | 4.2 | 123 |
| Apr 25 | 4.3 | 157 |
| May 25 | 4.2 | 159 |
| Jun 25 | 4.2 | 168 |
| Jul 25 | 4.2 | 190 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Friendly and helpful staff”
“The hotel cleaning service was lacking in quality”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.9 out of 5 (good) | 3.3 out of 5 (fair) | −2% | 1,083 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 2.6 out of 5 (poor) | 2.1 out of 5 (poor) | −14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,050 |
Bottom line: XO HOTELS AMSTERDAM is #4 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 3.3).
1,083 reviews of XO HOTELS AMSTERDAM . Filter by what matters to you.
Super: Sehr netter Sehr freundlicher Kontakt (S)chnell- (U)nkompliziert - (P)erfekt - (E)rfolgreich - (R)eibungslos abgewickelt. Kann ich allen bestens weiterempfehlen. Danke
Beautiful, clean, with bigs rooms
Nette, schone en mooie kamer. We zaten op loopafstand van het metrostation waardoor het makkelijk reizen naar de Ziggo Dome was om een concert te bezoeken. Ook de Ikea is op loopafstand waardoor we daar ook nog een bezoekje hadden gebracht.
Quick answers to the questions people ask most.
Standard check-in time is typically 3:00 PM and check-out is 11:00 AM. Early check-in or late check-out may be available upon request and subject to availability.
Most modern hotels provide Wi-Fi access to guests. You can confirm the specific Wi-Fi policy and any potential charges by contacting the hotel directly.
Parking availability and costs vary by location in Amsterdam. It's recommended to contact the hotel directly to inquire about on-site parking or nearby parking options.
Reservations can typically be made through the hotel's official website, by phone, or through various online booking platforms. Contact the hotel directly for the most current booking information.
Cancellation policies vary depending on the rate type and booking conditions. Check your specific reservation details or contact the hotel directly for information about your booking's cancellation terms.
Pet policies vary by hotel property and may include restrictions or additional fees. Contact the hotel directly to inquire about their specific pet accommodation policy.
Hotel amenities typically include standard services like housekeeping and front desk assistance. For a complete list of available facilities and services, check the hotel's website or contact them directly.
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Persoonlijkheid, ik mis al jaren de persoonlijkheid in de hotels die nu bestaan. Je in/uitcheckbalie is een computer, iedereen spreekt Engels, terwijl we in Nederland zijn? Het menselijk aspect gaat verloren. En de reactie die ik dan krijg strookt niet met de realiteit! Er was geen warm onthaal hoor.
Heel aangenaam hotel. Makkelijk bereikbaar, eens in het hotel is ook alles duidelijk hoe je moet inchecken en dergelijke. Vriendelijk personeel. Wij namen voor één dag het ontbijt omdat we snel moesten zijn voor het bezoeken van een museum, dit was zeer uitgebreid, netjes en erg lekker!
Hemos estado cuatro días y todo muy bien. Habitaciones espaciosas y baño grande. El personal agradable. Si bien está a las afueras, está muy bien comunicado, estación de metro a 4 minutos. Zona muy tranquila.
The location of the hotel is excellent, the price is also reasonable and everything is as what we needed. Two things we are disappointed : - The noise of the upper floor walkings is so loud that we could not rest. - The floor in the shower is slippery, we must pay attention for the elderly. We would come back again with hope that we can get a better room.
I stayed at XO Hotels Park West for two nights and was honestly disappointed. I was going to give it just one star, but the staff were polite and friendly, so they earned the second star. The double bed was surprisingly small compared to other hotels, and the mattress felt old and worn out—you could literally feel the springs underneath. The sheets and towels were also very old and worn. The minibar was completely empty—not even a bottle of water. In the bathroom, they provided plastic cups instead of glass ones, which felt very cheap. Cleanliness was below expectations, and the breakfast was extremely basic, not what you’d expect from a four-star hotel. Overall, I wouldn’t recommend this hotel at all.
Nog nooit mee gemaakt dat een hotel mij weigerde om even gebruik te maken van het toilet. Helaas niet gezegend met een goede blaas kan ik kiezen voor thuis blijven of aan de wandel gaan en er op vertrouwen datver altijd wel een hotel of restaurant in de buurt is waar ik even gebruik mag maken van het toilet. Keurig even vragen en willen betalen voor het toiletbezoek is eigenlijk altijd goed. Dit hotel vond het mijn probleem. Als dit echt beleid is zal ik dit hotel nergens aanbevelen
L’hotel è molto comodo sia all’aeroporto che per il centro città attraverso la linea 2 del tram che ferma proprio davanti all’hotel. La struttura è nuovissima e molto pulita, le camere sono grandi e confortevoli, dotate anche di macchina nespresso. Abbiamo solo dovuto chiedere dei bicchieri perché si erano dimenticati di lasciarceli, per il resto tutto ottimo. Lo consiglio!
I stayed at XO Hotels City Centre, Amsterdam, and feel compelled to share one of the most appalling hotel experiences I’ve ever had. Our room was literally flooded with raw sewage from the ceiling—an issue that clearly had occurred before, as there were already stains visible. The fact that guests were still allowed to stay beneath a known problem area is, in my opinion, outright negligence. Our suitcase and personal belongings were soaked in faeces-contaminated water. There was no proper assistance—no cleaning support, no replacement items, no apology. The receptionist was dismissive and unhelpful, and there was no manager on-site to speak with. Later, we received an email quoting legal subpoints and suggesting we “contact travel insurance,” rather than taking responsibility or offering a full refund, which was the least they could have done. This was not a minor inconvenience—it was unsanitary, disgusting, and traumatic. The hotel failed its basic duty to protect the health and safety of its guests. I would strongly advise against staying at this hotel. If this is how they handle a biohazard, imagine how they respond to lesser issues.
La cosa che mi è rimasta più impressa è stata l'efficienza dei mezzi pubblici.La città è perfetta collegata con tutto ed è stato facilissimo spostarsi anche senza macchine o bicicletta.
Отель находится в тихом месте, удобно добираться от главного вокзала. Рядом уютный парк. В номере есть всё необходимое. Немного разочаровал завтрак, поэтому воспользовались только один раз. Рекомендую этот отель на одну ночь и больше
Otel metroya 2 dakika yürüme mesafesinde. Konum olarak Amsterdam central'a 20 dakika uzaklıkta. Merkezden uzak sessiz bir yer arıyorsanız uygun olur. Ama oteli temizlik konusunda begenmedim. Odamızda yatağın yanında, yerde bizden önce kalanlardan bir tek çorap bulduk. Asansöre yürürken koridorda yerde havlular gördük. Sanırım temizlik işi biraz geliştirilmeli. Paris ve Köln de ki oteller çok daha iyiydi.
Very quiet hotel in a very quiet zone. Everything is near - Albert Heijn, Lidl, tram and metro
Het hotel ligt in een rustige buurt, vlakbij de museums. Perfect dus voor een korte citytrip. De kamer was prima in orde. Prijs- kwaliteit super.( De gangen zijn wat verouderd, de haardroger misschien aan vervanging toe maar dat zijn echt maar kleine dingetjes) Ik zou het hotel zeker aanraden aan iedereen!
The distance depends on the specific XO Hotels location in Amsterdam. Contact the hotel directly or check their website for detailed location information and transportation options.
Dining options vary by hotel location and may include on-site restaurants, bars, or room service. Check with the specific hotel property for available food and beverage services.
Many hotels cater to business travelers with services like business centers, meeting facilities, or work-friendly room setups. Contact the hotel to inquire about specific business amenities and services.
You can typically contact the hotel by phone, email, or through their official website. Check the hotel's website or online listings for current contact information and hours of operation.
Transportation services vary by property and may include shuttle services, taxi arrangements, or public transport information. Contact the hotel directly to inquire about available transportation options to and from the airport.
XO Hotels Amsterdam operates a network of affordable hotels located throughout Amsterdam, catering to both leisure and business travelers seeking quality accommodations at competitive prices. With a focus on convenience and comfort, the company offers a variety of hotel options including Hotel Artemis, Hotel Levell, and XO Hotels City Centre, all providing easy access to Amsterdam's key attractions and public transportation. Customers can benefit from direct booking incentives such as a 10% discount and exclusive extras, along with flexible cancellation policies. Each hotel is designed to meet the diverse needs of its guests, featuring modern amenities, comfortable rooms, and unique themes that enhance the overall experience. XO Hotels Amsterdam aims to deliver reliable hospitality while ensuring guests enjoy a pleasant stay in the vibrant city of Amsterdam.
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