Great room and beds
Great room and view. Superbe beds; two kingsize “single” beds! All needs covered. Had a deliscious dinner and wine. Very silent room 🙏🏻👍

XO Hotels Amsterdam operates a network of affordable hotels located throughout Amsterdam, catering to both leisure and business travelers seeking quality accommodations at competitive prices. With a focus on convenience and comfort, the company offers a variety of hotel options including Hotel Artemis, Hotel Levell, and XO Hotels City Centre, all providing easy access to Amsterdam's key attractions and public transportation. Customers can benefit from direct booking incentives such as a 10% discount and exclusive extras, along with flexible cancellation policies. Each hotel is designed to meet the diverse needs of its guests, featuring modern amenities, comfortable rooms, and unique themes that enhance the overall experience. XO Hotels Amsterdam aims to deliver reliable hospitality while ensuring guests enjoy a pleasant stay in the vibrant city of Amsterdam.
XO Hotels Amsterdam receives a generally positive reception from guests, with many praising the friendly and helpful staff, as well as the quality and cleanliness of the rooms. Reviewers frequently highlight the spacious accommodations and good breakfast options, contributing to a pleasant stay.
However, some guests express dissatisfaction with issues such as inadequate cleaning services and problems with room amenities, including blocked drains and uncomfortable beds. A few reviews mention concerns about the breakfast quality and the need for better guidance from staff. Despite these criticisms, the hotel's convenient location near public transport and its overall pleasant atmosphere make it a favorable choice for many visitors. Overall, the sentiment leans positively, reflecting a solid experience for the majority of guests.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 1,083 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.4 | 89 |
| Jan 25 | 4.2 | 98 |
| Feb 25 | 4.1 | 99 |
| Mar 25 | 4.2 | 123 |
| Apr 25 | 4.3 | 157 |
| May 25 | 4.2 | 159 |
| Jun 25 | 4.2 | 168 |
| Jul 25 | 4.2 | 190 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Friendly and helpful staff”
“The hotel cleaning service was lacking in quality”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.9 out of 5 (good) | 3.3 out of 5 (fair) | −2% | 1,083 | |
| 3.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 2.6 out of 5 (poor) | 2.1 out of 5 (poor) | −14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,050 |
Bottom line: XO HOTELS AMSTERDAM is #4 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 3.3).
1,083 reviews of XO HOTELS AMSTERDAM . Filter by what matters to you.
Great room and view. Superbe beds; two kingsize “single” beds! All needs covered. Had a deliscious dinner and wine. Very silent room 🙏🏻👍
Room was very nice and bed was also comfy but the shower I haven’t stopped thinking about I’ve never had such a great shower I was making excuses to have another shower some days
Super dejligt hotel. Meget stille. Roligt kvarter og letbanen holder lige udenfor. Parkering i kælderen. Lækker morgenmad.
Clean, large well equipped room with good access to city centre via tram stops directly outside hotel. Really enjoyed our stay and excellent value for money.
Quick answers to the questions people ask most.
Standard check-in time is typically 3:00 PM and check-out is 11:00 AM. Early check-in or late check-out may be available upon request and subject to availability.
Most modern hotels provide Wi-Fi access to guests. You can confirm the specific Wi-Fi policy and any potential charges by contacting the hotel directly.
Parking availability and costs vary by location in Amsterdam. It's recommended to contact the hotel directly to inquire about on-site parking or nearby parking options.
Reservations can typically be made through the hotel's official website, by phone, or through various online booking platforms. Contact the hotel directly for the most current booking information.
Cancellation policies vary depending on the rate type and booking conditions. Check your specific reservation details or contact the hotel directly for information about your booking's cancellation terms.
Pet policies vary by hotel property and may include restrictions or additional fees. Contact the hotel directly to inquire about their specific pet accommodation policy.
Hotel amenities typically include standard services like housekeeping and front desk assistance. For a complete list of available facilities and services, check the hotel's website or contact them directly.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
The first room I was staying in was good. It was just as the pictures and a little mold that you only could notice if you actually put a lot of time looking in the room. Shower was great. Bed was great. View was nice. During my stay I was in the need to change rooms (not because of the room itself) and it was so easily done. The receptionist with the red hair was absolutely amazing and so so loving. She helped me so much during my stay and she should DEFINITELY get a raise. The second room I was in was even more beautiful than the first one and with an even better view. Overall the stay was absolutely amazing and I love the one specific receptionist for how helpful she was. If I ever went back to Amsterdam this would definitely be my first choice.
Hotel propre et réellement très bien situé, du côté animé de la ville, à quelques mètres de la gare centrale. Nous avons tous fait à pieds. Attention ! personnel non francophone.
I had my half my perfume stolen after my room was cleaned. Reported it as soon as it happened and the staff couldn’t do anything till the manager came in 3 days later. Management did nothing about it to resolve or compensate for the theft. They claim they don't cover loss or damage on personal items but it was theft and they know it. I’m really disappointed and won’t be returning back.
Very nice location with an easy walk to the tram station, room was clean and we enjoyed our stay very much. Check in and check out process was incredibly convenient and quick.
Unser Aufenthalt war super. Das Personal war sehr nett, das Hotel ist sehr sauber, unser Zimmer war sauber, alle Geräte sowie Klima haben funktioniert. Im Großen und Ganzen ist das Hotel sehr zu empfehlen. Neben dem Hotel konnten wir für 14€ am Tag im Parkhaus parken. Im Gebäude ganz unten sind 2 Lebensmittelgeschäfte und drum herum gibt es noch mehr wie eine Bäckerei, KFC, ein türkischer Supermarkt usw. Einfach top!
Tutto OK! Ottima colazione , stanza spaziosa e bagno grande! Colazione perfetta. E' un pò lontano dal centro città ma si raggiunge facilmente con il bus 21, che passa puntuale!
Dobra lokalizacja, fajne udogodnienia. Minus -dodatkowa opłata za check in wcześniejszy, pomimo dostępności pokoju, był posprzątany.
Goed hotel om enkele nachten te verblijven. Netjes en heerlijke douche. Aangenaam personeel en lekker, basic ontbijt. Er was steeds van alles beschikbaar. Tijdens ons verblijf waren er werkzaamheden buiten aan de gang die ons soms deden opschrikken maar heeft niets te zien met het hotel. Mijn televisie had soms wat kuren en was vervelend traag. Toch wel hotel om terug te gaan
Hôtel agréable, calme et propre.
The location was great. It was perfect for our needs.
The staff were mostly very helpful and nice. The hotel was easy to find and looked pretty clean, the room service was also very good. The room was big, with a nice view and great air conditioning. However, the bathroom had black mold all along the crevices of the ceiling and walls behind the curtains. Some of the furniture also came apart and had stains The breakfast was super expensive compared to what you get. The buffet was super small, and the little you could get was not great. The bread was dry, the fruit seemed old, and the rest was just as bad. The hotel also states it has a «no weed» policy, but it smelled like weed in the hallways.
Nice hotel, clean, close to the trams and buses. Very helpful and hospitable staff
The staff were very flippant and rude
The distance depends on the specific XO Hotels location in Amsterdam. Contact the hotel directly or check their website for detailed location information and transportation options.
Dining options vary by hotel location and may include on-site restaurants, bars, or room service. Check with the specific hotel property for available food and beverage services.
Many hotels cater to business travelers with services like business centers, meeting facilities, or work-friendly room setups. Contact the hotel to inquire about specific business amenities and services.
You can typically contact the hotel by phone, email, or through their official website. Check the hotel's website or online listings for current contact information and hours of operation.
Transportation services vary by property and may include shuttle services, taxi arrangements, or public transport information. Contact the hotel directly to inquire about available transportation options to and from the airport.
XO Hotels Amsterdam operates a network of affordable hotels located throughout Amsterdam, catering to both leisure and business travelers seeking quality accommodations at competitive prices. With a focus on convenience and comfort, the company offers a variety of hotel options including Hotel Artemis, Hotel Levell, and XO Hotels City Centre, all providing easy access to Amsterdam's key attractions and public transportation. Customers can benefit from direct booking incentives such as a 10% discount and exclusive extras, along with flexible cancellation policies. Each hotel is designed to meet the diverse needs of its guests, featuring modern amenities, comfortable rooms, and unique themes that enhance the overall experience. XO Hotels Amsterdam aims to deliver reliable hospitality while ensuring guests enjoy a pleasant stay in the vibrant city of Amsterdam.
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