XO Hotels Amsterdam operates a network of affordable hotels located throughout Amsterdam, catering to both leisure and business travelers seeking quality accommodations at competitive prices. With a focus on convenience and comfort, the company offers a variety of hotel options including Hotel Artemis, Hotel Levell, and XO Hotels City Centre, all providing easy access to Amsterdam's key attractions and public transportation. Customers can benefit from direct booking incentives such as a 10% discount and exclusive extras, along with flexible cancellation policies. Each hotel is designed to meet the diverse needs of its guests, featuring modern amenities, comfortable rooms, and unique themes that enhance the overall experience. XO Hotels Amsterdam aims to deliver reliable hospitality while ensuring guests enjoy a pleasant stay in the vibrant city of Amsterdam.
XO Hotels Amsterdam receives a generally positive reception from guests, with many praising the friendly and helpful staff, as well as the quality and cleanliness of the rooms. Reviewers frequently highlight the spacious accommodations and good breakfast options, contributing to a pleasant stay.
However, some guests express dissatisfaction with issues such as inadequate cleaning services and problems with room amenities, including blocked drains and uncomfortable beds. A few reviews mention concerns about the breakfast quality and the need for better guidance from staff. Despite these criticisms, the hotel's convenient location near public transport and its overall pleasant atmosphere make it a favorable choice for many visitors. Overall, the sentiment leans positively, reflecting a solid experience for the majority of guests.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 1,083 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.4 | 89 |
| Jan 25 | 4.2 | 98 |
| Feb 25 | 4.1 | 99 |
| Mar 25 | 4.2 | 123 |
| Apr 25 | 4.3 | 157 |
| May 25 | 4.2 | 159 |
| Jun 25 | 4.2 | 168 |
| Jul 25 | 4.2 | 190 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Friendly and helpful staff”
“The hotel cleaning service was lacking in quality”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hotels.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.2 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.9 out of 5 (good) | 3.3 out of 5 (fair) | −2% | 1,083 |
| 3.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 2.6 out of 5 (poor) | 2.1 out of 5 (poor) | −14% | 918 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.5 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,050 |
Bottom line: XO HOTELS AMSTERDAM is #4 of 5 on overall rating in this group. On booking, Audley Travel scores higher (4.9 vs 3.3).
1,083 reviews of XO HOTELS AMSTERDAM . Filter by what matters to you.
We spent one night in a family room, which was nice and quite big. 4 comfortable beds and a good size shower with gel and shampoo. TV, Nespresso machine. Quite clean, although this issue could be improved. Tram at the door of the hotel, line 19, that gets you to the city centre in aprox. 20 min.
Hôtel très bien situé (proche de la gare, des principaux lieux de visite) Personnel très aimable Chambre très propre Petit déjeuner international avec buffet à volonté, très bon
The nighttime view from our room was truly spectacular. The room itself was spacious, thoughtfully arranged, and offered a comfortable environment throughout our stay. Hotel staff were courteous and accommodating, readily providing any requested items for the room. They also demonstrated a respectful awareness of guests' privacy, ensuring our visit remained uninterrupted. As a four-star hotel, we expected a higher standard of cleanliness and room maintenance. We had specifically booked an Executive Suite based on the advertised features, particularly the large, modern walk-in shower. However, upon arrival, we were disappointed to find an outdated bath and shower unit, with significant mould present in the corners of the tiling. The design of the shower made it nearly impossible to use without causing water to overflow onto the bathroom floor and wide windowsill, requiring a thorough clean-up after each use. Additionally, the extractor fan was not functioning, leaving the underfloor heating as the only means of reducing moisture—a poor substitute that left the bathroom uncomfortably steamy. Furthermore, we noticed several hygiene and maintenance issues throughout the suite. There was a clump of hair stuck to the archway leading into the bathroom upon our arrival, and the room’s alarm had another company’s card wedged beneath it. There were multiple stains and cracks across the ceiling and walls, indicative of past water damage or other underlying issues. When room service visited to restock supplies, we were also given four towels, all of which were heavily stained and clearly unclean. This added to our concerns regarding the overall standards of housekeeping. Overall, the condition of the room did not reflect the quality or experience we anticipated from a hotel of this rating.
Quick answers to the questions people ask most.
Standard check-in time is typically 3:00 PM and check-out is 11:00 AM. Early check-in or late check-out may be available upon request and subject to availability.
Most modern hotels provide Wi-Fi access to guests. You can confirm the specific Wi-Fi policy and any potential charges by contacting the hotel directly.
Parking availability and costs vary by location in Amsterdam. It's recommended to contact the hotel directly to inquire about on-site parking or nearby parking options.
Reservations can typically be made through the hotel's official website, by phone, or through various online booking platforms. Contact the hotel directly for the most current booking information.
Cancellation policies vary depending on the rate type and booking conditions. Check your specific reservation details or contact the hotel directly for information about your booking's cancellation terms.
Pet policies vary by hotel property and may include restrictions or additional fees. Contact the hotel directly to inquire about their specific pet accommodation policy.
Hotel amenities typically include standard services like housekeeping and front desk assistance. For a complete list of available facilities and services, check the hotel's website or contact them directly.
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I had 2 rooms booked for our family trip. They were pretty clean (beds, towel, room etc). We were bit concerned based on some other reviews but our staying was very nice. Sleep was great as they had many individual beds in the room rather than two big ones or one king etc. Location was perfect for us as we visited multiple museums around the hotel. easy to get on public transportation and also easy to get out of Amsterdam as it was not located in the center of the city. Great restaurants and shopping area were also near.
Un très bon hôtel avec de grandes chambres très propre, un petit déjeuner très complet et très bon. Un personnel de qualité, et le plus, une station de tramway juste en face de l’hôtel.
Wir waren als Familie mit 2 Kinder für 2 Nächte. Das Zimmer war sehr gut eingerichtet und sehr geräumig. 2 x2 Doppelbetten mit 4 einzelnen Matratzen. Die Metro war in 5 Minuten zu erreichen und in 20 Minuten war man direkt im Zentrum.
La habitación triple es bastante amplia y confortable, con ameties en el baño y todo muy limpio. Hay una cafetera Nespresso para hacer café o infusiones, una nevera…e incluso tabla de planchar y su plancha. Esta junto a la parad de tranvía y bus para llegar al centro sin problemas.
My room was a triple, no minibar, no phone, no complimentary water, no sleepers, no iron board and iron….. uncomfortable bad and pillows… the room was quite. From the hotel is around 10 minutes walking to reach the tram stop (2) and than around 25 minutes
Beautiful hotel. Clean, spacious rooms and the staff were very friendly. It's in a quiet, green part of Amsterdam, but it is very accessible to most places by the tram which is a 10 minute walk.
nice staff, everything clean, close to shops, I can't fault anything
positief: uitgebreid ontbijtbuffet maar kan aangevuld worden met verse en gezondere opties, ruime praktische kamer met minibar en ruime badkamer, dichtbij metrohalte, vriendelijk personeel minder positief: airco werkt niet super goed, parking €20 per dag,
It was in my budget. A modern flat with everything that worked. Good cleaning service, fridge & AC & bike. A very helpful staff. Quick check in & check out. Great location near the metro
Genial, cerca de la estación de Sloterdijk al lado del tranvía hacia Leidenplein y en un barrio con mucho encanto
Bien comunicado con el centro de Amsterdam. Cumplía con lo ofertado. Muy práctico tener nevera y cafetera en la habitación. Limpieza correcta.
Aardig en behulpzaam personeel. Mooie en schone kamers. Alles in de buurt en tram en bus verbinding naar centrum prima. Aanrader
Awesome room and a lot of services
The distance depends on the specific XO Hotels location in Amsterdam. Contact the hotel directly or check their website for detailed location information and transportation options.
Dining options vary by hotel location and may include on-site restaurants, bars, or room service. Check with the specific hotel property for available food and beverage services.
Many hotels cater to business travelers with services like business centers, meeting facilities, or work-friendly room setups. Contact the hotel to inquire about specific business amenities and services.
You can typically contact the hotel by phone, email, or through their official website. Check the hotel's website or online listings for current contact information and hours of operation.
Transportation services vary by property and may include shuttle services, taxi arrangements, or public transport information. Contact the hotel directly to inquire about available transportation options to and from the airport.
XO Hotels Amsterdam operates a network of affordable hotels located throughout Amsterdam, catering to both leisure and business travelers seeking quality accommodations at competitive prices. With a focus on convenience and comfort, the company offers a variety of hotel options including Hotel Artemis, Hotel Levell, and XO Hotels City Centre, all providing easy access to Amsterdam's key attractions and public transportation. Customers can benefit from direct booking incentives such as a 10% discount and exclusive extras, along with flexible cancellation policies. Each hotel is designed to meet the diverse needs of its guests, featuring modern amenities, comfortable rooms, and unique themes that enhance the overall experience. XO Hotels Amsterdam aims to deliver reliable hospitality while ensuring guests enjoy a pleasant stay in the vibrant city of Amsterdam.
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