Xpress Auto Transportation Inc. is a vehicle shipping service provider that specializes in transporting cars across the United States. The company offers a range of solutions for individuals and businesses looking to move their vehicles securely and efficiently. With a user-friendly online car shipping cost calculator, customers can obtain instant quotes and book their shipments with ease. Targeting both private vehicle owners and commercial clients, Xpress Auto Transportation Inc. is committed to ensuring safe and timely delivery of vehicles. The company prides itself on its reliable customer service, which plays a crucial role in facilitating a smooth shipping experience. Whether for personal relocation or dealership needs, Xpress Auto Transportation Inc. aims to meet the diverse demands of its clientele in the vehicle transportation sector.
Xpress Auto Transportation Inc receives high praise from many customers for its excellent service and effective communication. Reviewers frequently highlight the professionalism and reliability of staff members like Alen Parker, John, and Mark, noting their consistent support throughout the transportation process.
Many express satisfaction with the smooth experience from initial quotes to final delivery, emphasizing the company's commitment to customer service. However, a notable concern arises from a minority of reviews, where some customers report issues with pricing, claiming unexpected increases and difficulties in securing drivers. Despite these complaints, the overwhelming sentiment remains positive, with a majority of consumers recommending the company for its quality service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 274 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.2 | 5 |
| Sep 24 | 5.0 | 2 |
| Oct 24 | 4.0 | 4 |
| Nov 24 | 4.4 | 14 |
| Dec 24 | 4.7 | 15 |
| Jan 25 | 5.0 | 14 |
| Feb 25 | 3.5 | 8 |
| Mar 25 | 4.7 | 13 |
| Apr 25 | 4.7 | 25 |
| May 25 | 4.7 | 26 |
| Jun 25 | 4.9 | 39 |
| Jul 25 | 4.4 | 21 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 274 most recent reviews.
“Thanks Mark for your help”
“They try to double the price”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.2 out of 5 (good) | 3.7 out of 5 (good) | 0% | 274 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: Xpress Auto Transportation Inc is #1 of 5 on overall rating in this group. On value, ThePackengers scores higher (4.8 vs 3.7).
274 reviews of Xpress Auto Transportation Inc. Filter by what matters to you.
Over a year ago
Working with Express Auto transportation inc and Alen Parker was an excellent experience. Communication was clear and consistent from start to finish. Alan was professional, reliable, and always avai... See more
Over a year ago
Jack cooper was so nice and helpful
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Working with Express Auto transportation inc and Alen Parker was an excellent experience. Communication was clear and consistent from start to finish. Alan was professional, reliable, and always available to assist. We would definitely work with you again and hope to continue doing business together in the future.
Jack cooper was so nice and helpful
Nightmare. They try to double the price
John was my dispatcher and I am very happy with his communication. He was very helpful, Great Customer Service. Thank you…
It was a great experience with this company. Especcially Alex Brown helped a lot from the beginning until the finish. I recommend this company to others, thank you guys!
I recently shipped my car across states and couldn’t be happier with the service I received. From the initial quote to final delivery, everything was smooth, professional, and stress-free. The company kept me updated throughout the entire process and answered all my questions promptly. The driver arrived on time for both pickup and delivery, and my vehicle was delivered in perfect condition — exactly when they said it would be. Ask for Mark he was the one that helped me out
Mark is one of the professional broker!!!
Excellent service. Great communication! I would definitely recommend them.
I have used Xpress Auto services multiple times. Working with Edward has been great, he is my go to person whenever I need this type of service. Fast, reliable and reasonable. He is the best.
Great company, do their job on high level. Martin helped me with all my questions. Thank you!
Good experience working with Donald.
Good joob, thanks Joseph!
great jot Alen Parker
Worst company I have ever worked with, total scammers. I was on contract first of June for $1100. Day of pickup up 22 June they said they could not find a driver even though saying numerous times all was smooth. Later that day they said they found one and would be picking up the Jeep in about 3 hours. Just before pickup they said the price would now be $2400. I had no choice but to have them pick it up since vehicle was for my daughter and she needed it. They were laughing in background to include I think here wife. They work from there home when I looked up number. When I got the Heep the battery was totally dead due to car key left in ignition with part of lights on. The driver even said they were a scam. Don’t use them at all
Great Job! thanks to john for his time
Good work and perfect communication with a John.
We booked a transportation service of our van on May 20, 2025 for a June 30th pickup. The day before pick up our sales agent (Robert) changed the quote and forced us to pay an extra $850. We had no choice but to agree on it since it was such late notice. He claimed it was because of the long weekend. However, we booked over a month in advance. Afterwards, our car didn't get picked up as scheduled and we had to take a flight out. Leaving our car in a different state for it to be picked up. I will never use this company again for this service and will not be recommending this company. Do not trust them because they are untrustworthy and unreliable. See google review for photos of the deal change. I demand a refund of the increased price!
Xpress Auto Transportation Inc. is a vehicle shipping service provider that specializes in transporting cars across the United States. The company offers a range of solutions for individuals and businesses looking to move their vehicles securely and efficiently. With a user-friendly online car shipping cost calculator, customers can obtain instant quotes and book their shipments with ease. Targeting both private vehicle owners and commercial clients, Xpress Auto Transportation Inc. is committed to ensuring safe and timely delivery of vehicles. The company prides itself on its reliable customer service, which plays a crucial role in facilitating a smooth shipping experience. Whether for personal relocation or dealership needs, Xpress Auto Transportation Inc. aims to meet the diverse demands of its clientele in the vehicle transportation sector.
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