Xpress Auto Transportation Inc. is a vehicle shipping service provider that specializes in transporting cars across the United States. The company offers a range of solutions for individuals and businesses looking to move their vehicles securely and efficiently. With a user-friendly online car shipping cost calculator, customers can obtain instant quotes and book their shipments with ease. Targeting both private vehicle owners and commercial clients, Xpress Auto Transportation Inc. is committed to ensuring safe and timely delivery of vehicles. The company prides itself on its reliable customer service, which plays a crucial role in facilitating a smooth shipping experience. Whether for personal relocation or dealership needs, Xpress Auto Transportation Inc. aims to meet the diverse demands of its clientele in the vehicle transportation sector.
Xpress Auto Transportation Inc receives high praise from many customers for its excellent service and effective communication. Reviewers frequently highlight the professionalism and reliability of staff members like Alen Parker, John, and Mark, noting their consistent support throughout the transportation process.
Many express satisfaction with the smooth experience from initial quotes to final delivery, emphasizing the company's commitment to customer service. However, a notable concern arises from a minority of reviews, where some customers report issues with pricing, claiming unexpected increases and difficulties in securing drivers. Despite these complaints, the overwhelming sentiment remains positive, with a majority of consumers recommending the company for its quality service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 274 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.2 | 5 |
| Sep 24 | 5.0 | 2 |
| Oct 24 | 4.0 | 4 |
| Nov 24 | 4.4 | 14 |
| Dec 24 | 4.7 | 15 |
| Jan 25 | 5.0 | 14 |
| Feb 25 | 3.5 | 8 |
| Mar 25 | 4.7 | 13 |
| Apr 25 | 4.7 | 25 |
| May 25 | 4.7 | 26 |
| Jun 25 | 4.9 | 39 |
| Jul 25 | 4.4 | 21 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 274 most recent reviews.
“Thanks Mark for your help”
“They try to double the price”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.2 out of 5 (good) | 3.7 out of 5 (good) | 0% | 274 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: Xpress Auto Transportation Inc is #1 of 5 on overall rating in this group. On value, ThePackengers scores higher (4.8 vs 3.7).
274 reviews of Xpress Auto Transportation Inc. Filter by what matters to you.
Thank you guys for the review and for the best service Big thanx to the Kevin Miller wish you team all the best and thanks to you kevin you provide all the info that carriers need Wish you luck and I hope we will work together in the future
Really professional workers!!! Thanks for all the support, Tim Taylor. For sure we'll work more times . Thank you!!
Good communication and attitude. Would work with again without hindsight!
Great experience
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good company
Great company to work with! Thank you, Joseph!
"Great company to work with"! Thanks Joseph!
Very poor communication skills and business practices; contact was signed for an agreed upon price, and the morning of the pickup it was increased $600 more than the agreed upon price. Chris Williams was very rude, and when I asked to speak with the driver to negotiate price, he said “I am a better negotiator than you”. This put me in a terrible position because I either had to find a new company and have my car arrive too late, or accept the higher price. There was never a warning the price would be subject to change. Do not work with this company if you want an honest deal.
Great Broker to work with! Provided accurate information and thanks Kevin Miller for his professionalism.
Very professional and very knowledgeable about the process of getting my car to me. Worked around my schedule and the price was very reasonable for the location. Thank you for your service.
Great company to work with! Thanks Ryan!
Kevin Miller was very helpful working a quote for me and providing honest information about the availability of transport companies for the tight timeframe that I presented for moving my vehicle. He answered my phone calls and was pleasantly courteous. He helped me also to understand how the posting system works. He did not use high pressure sales tactics, which was appreciated. I would call Kevin again if I needed assistance moving a vehicle because I felt like he cared and gave me honest answers.
Simon was good!
an amazing service from Simon
Ryan quickly dispatched the load, responded and resolved an issue, and checked on the status of pickup and delivery. I would be happy to work with him again.
They are working on improving their services. But they also need to learn how to work professionally and respect the customers and the carriers.
Excellent and very safe service. I had to transport my car and a trailer from California to Texas, and everything arrived very safely. Edward was the person who advised me and helped me very kindly with the entire process. I am grateful.
Xpress Auto Transportation Inc. is a vehicle shipping service provider that specializes in transporting cars across the United States. The company offers a range of solutions for individuals and businesses looking to move their vehicles securely and efficiently. With a user-friendly online car shipping cost calculator, customers can obtain instant quotes and book their shipments with ease. Targeting both private vehicle owners and commercial clients, Xpress Auto Transportation Inc. is committed to ensuring safe and timely delivery of vehicles. The company prides itself on its reliable customer service, which plays a crucial role in facilitating a smooth shipping experience. Whether for personal relocation or dealership needs, Xpress Auto Transportation Inc. aims to meet the diverse demands of its clientele in the vehicle transportation sector.
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