I am very satisfied with this company
I am very satisfied with this company, they took over the truck shortly after signing the contract, thank you very much Alen Parker

Xpress Auto Transportation Inc. is a vehicle shipping service provider that specializes in transporting cars across the United States. The company offers a range of solutions for individuals and businesses looking to move their vehicles securely and efficiently. With a user-friendly online car shipping cost calculator, customers can obtain instant quotes and book their shipments with ease. Targeting both private vehicle owners and commercial clients, Xpress Auto Transportation Inc. is committed to ensuring safe and timely delivery of vehicles. The company prides itself on its reliable customer service, which plays a crucial role in facilitating a smooth shipping experience. Whether for personal relocation or dealership needs, Xpress Auto Transportation Inc. aims to meet the diverse demands of its clientele in the vehicle transportation sector.
Xpress Auto Transportation Inc receives high praise from many customers for its excellent service and effective communication. Reviewers frequently highlight the professionalism and reliability of staff members like Alen Parker, John, and Mark, noting their consistent support throughout the transportation process.
Many express satisfaction with the smooth experience from initial quotes to final delivery, emphasizing the company's commitment to customer service. However, a notable concern arises from a minority of reviews, where some customers report issues with pricing, claiming unexpected increases and difficulties in securing drivers. Despite these complaints, the overwhelming sentiment remains positive, with a majority of consumers recommending the company for its quality service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 274 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.2 | 5 |
| Sep 24 | 5.0 | 2 |
| Oct 24 | 4.0 | 4 |
| Nov 24 | 4.4 | 14 |
| Dec 24 | 4.7 | 15 |
| Jan 25 | 5.0 | 14 |
| Feb 25 | 3.5 | 8 |
| Mar 25 | 4.7 | 13 |
| Apr 25 | 4.7 | 25 |
| May 25 | 4.7 | 26 |
| Jun 25 | 4.9 | 39 |
| Jul 25 | 4.4 | 21 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 274 most recent reviews.
“Thanks Mark for your help”
“They try to double the price”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.2 out of 5 (good) | 3.7 out of 5 (good) | 0% | 274 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: Xpress Auto Transportation Inc is #1 of 5 on overall rating in this group. On value, ThePackengers scores higher (4.8 vs 3.7).
274 reviews of Xpress Auto Transportation Inc. Filter by what matters to you.
I am very satisfied with this company, they took over the truck shortly after signing the contract, thank you very much Alen Parker
We worked with Alen Parker. As a carrier company we can`t ask more. His professionalism, communication, documents, payment terms were all on point. We are more than grateful for his dedication. Highly recommend them.
Alen parker was a great agent to work with, fast, professional
Donald was great. I was nervous at first because I never had cars shipped but he eased my mind and negotiated a great price. I will definitely be using them in the future.
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Good service, fast feed back. Alen Parker was olways on the line and help with load what we take from him! For shure will use you guys again.
This company uses bait and switch tactics and give u a false rate. Once you pay the deposit, they jack up the rate and hold your deposit. Bunch of scammers
Very fast and professional would hire them for every transport ,great communication too
Very Efficient. Best price hands down. My vehicle was picked up from WA around 12PM on Tuesday and made it to me Thursday by 3PM (in snowy February) Very easy to pay and quick communication. Would def use in the future. Thanks Alen Parker and driver Ed.
Joshep help me Find a Shipping company to ship my car from Texas to Georgia and they pick up the car as agree on time and i was good Comunication.
Extremely unprofessional and dates and times that were given were not honored and communication was very sparse. I was given the number of the driver and called the driver 5 days after my vehicle was picked up to find out where it was. I received a call from the dispatch literally yelling and cussing me to not call the driver. Needless to say I told him that he was very brave over the telephone. Trash company!!
This company is a fraud. They lie to you via text, then call you the day before saying the driver is a few hours away, but they need more money. The order/contract is null and void. It’s only a contract if you decide to cancel. When they decide to pipe you, it’s only an order. They also keep you on a master board once you tell them you want to cancel, so your rate will be driven up higher when you attempt to go with a new, truthful transport company. This company is a fraud, and indulge in shady, dishonest practices.
Great company,Martin is best
everything was great
good work, nice team Alen Parker
thanks Alen Parker for the good service.
I have worked with Thomas at Xpress Auto Transportation, and I look forward to collaborating with him again in the future
Had an outstanding experience with Edward at Express Transport. Edward stay n touch with me entire time during the move. I had a car transported from Indy to St Petersburg Fla and Edward was great to work with as well as the driver Murat. Mr. Murat updated me 2-3 times a day progress and told me exactly when car would deliver. I would absolutely recommend this company to move your vehicles. I had some bad experiences in the last 3 months trying to get a car moved but Edward and Murat were wonderful to work with. Thank you both.
Great company, they picked up and deliver my car very quickly, everything was great, and the people that work there are very nice. I recommend it !
Excellent communication, great company to work for. Allen Parker, thank you for your work and attention.
Xpress Auto Transportation Inc. is a vehicle shipping service provider that specializes in transporting cars across the United States. The company offers a range of solutions for individuals and businesses looking to move their vehicles securely and efficiently. With a user-friendly online car shipping cost calculator, customers can obtain instant quotes and book their shipments with ease. Targeting both private vehicle owners and commercial clients, Xpress Auto Transportation Inc. is committed to ensuring safe and timely delivery of vehicles. The company prides itself on its reliable customer service, which plays a crucial role in facilitating a smooth shipping experience. Whether for personal relocation or dealership needs, Xpress Auto Transportation Inc. aims to meet the diverse demands of its clientele in the vehicle transportation sector.
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