I was surprised that the driver got the…
I was surprised that the driver got the car to me so quickly.

Xpress Auto Transportation Inc. is a vehicle shipping service provider that specializes in transporting cars across the United States. The company offers a range of solutions for individuals and businesses looking to move their vehicles securely and efficiently. With a user-friendly online car shipping cost calculator, customers can obtain instant quotes and book their shipments with ease. Targeting both private vehicle owners and commercial clients, Xpress Auto Transportation Inc. is committed to ensuring safe and timely delivery of vehicles. The company prides itself on its reliable customer service, which plays a crucial role in facilitating a smooth shipping experience. Whether for personal relocation or dealership needs, Xpress Auto Transportation Inc. aims to meet the diverse demands of its clientele in the vehicle transportation sector.
Xpress Auto Transportation Inc receives high praise from many customers for its excellent service and effective communication. Reviewers frequently highlight the professionalism and reliability of staff members like Alen Parker, John, and Mark, noting their consistent support throughout the transportation process.
Many express satisfaction with the smooth experience from initial quotes to final delivery, emphasizing the company's commitment to customer service. However, a notable concern arises from a minority of reviews, where some customers report issues with pricing, claiming unexpected increases and difficulties in securing drivers. Despite these complaints, the overwhelming sentiment remains positive, with a majority of consumers recommending the company for its quality service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 274 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.2 | 5 |
| Sep 24 | 5.0 | 2 |
| Oct 24 | 4.0 | 4 |
| Nov 24 | 4.4 | 14 |
| Dec 24 | 4.7 | 15 |
| Jan 25 | 5.0 | 14 |
| Feb 25 | 3.5 | 8 |
| Mar 25 | 4.7 | 13 |
| Apr 25 | 4.7 | 25 |
| May 25 | 4.7 | 26 |
| Jun 25 | 4.9 | 39 |
| Jul 25 | 4.4 | 21 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 274 most recent reviews.
“Thanks Mark for your help”
“They try to double the price”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.2 out of 5 (good) | 3.7 out of 5 (good) | 0% | 274 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: Xpress Auto Transportation Inc is #1 of 5 on overall rating in this group. On value, ThePackengers scores higher (4.8 vs 3.7).
274 reviews of Xpress Auto Transportation Inc. Filter by what matters to you.
I was surprised that the driver got the car to me so quickly.
My experience is very good
Thank you for your business. Great company to with. We look forward to working with you again in the near future! We have rated you with a positive on Central and would appreciate it if you would take the time to rate us back, Thank you so much, and God Bless!
The experience is great! The car was pucked up really quickly and after 5 days I have already received it in other state. All the team was on the connection. I worked with manager Alen and I am really grateful to him!
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Good company to work with! Thanks to David Smith, he was helpful and understanding! Thanks, we will work with them again 1000%
Excellent service, good prices and delivery on time
It’s total scam , they give you a extremely low quote then drag you till the day of pick up and double the price !!!! Stay away
Responsive and good business
Exceptional experience, highly recommend! Jameson was great! Thank you!
David the broker was very helpful and informative of the initial setup for transport of my car from CA to TX. It was a quick drive and simple small initial deposit.
I requested a service to ship my car from Miami to Davenport. They did an amazing job and they went above and beyond. Thomas Scott was able to attend my request and also find me a last minute service to ship my car on a Saturday evening. I fully recommend Xpress Auto Transport
Excelente, estoy muy satisfecho con el servicio, Donald Diaz siempre se esforzo en encontrar la mejor opción de transporte de acuerdo a lo que yo requería y fue muy profesional y amable, el transportista trato con cuidado mis autos, los entrego rapido y en buenas condiciones. Recomiendo ampliamente a Xpress auto transport y seguire usando sus servicios en el futuro
Donald was on top of this move from start to finish, updating and answering my questions. I was so happy to see my car arrive in a timely manner.
Absolutely terrible service. Misinformed about using a credit card for the full transaction. I was told I would pay a deposit with a credit card and then use credit card for the remaining balance upon delivery and they then told me after the car was picked up that I had to pay cash. They delayed the pick up date by two days, did not pick up until 8:30PM and also stated it would be delivered the same day, which was not the case. There was no communication prior to picking up and no communication during the process. They told me several different times of delivery, which were false and gave false information about the pick up time and payment process. Their communication is via text and when I expressed my concerns to me they just started ignoring my texts and told me to "stop". Absolutely terrible customer service.
We had a problem on the road - at night, at 3 o'clock, the car broke down. We started looking for a way out of the situation. Xpress Auto Transport Inc. was one of the first to respond. Ryan Statham worked with us, he treated our situation with understanding and did his job with great responsibility. After 8 am, a howler left for us. Throughout the entire time before the howler arrived, Ryan kept in touch with us and informed us of every step. It immediately became clear that we were working with professionals. The driver, Wilmer, managed to load a dead car with 2.5 working cylinders onto the howler. I received my car the next morning, 500 miles from the loading site, safe and sound. The driver managed to position the howler so that my car rolled into the garage. The driver was punctual throughout the transportation and met delivery deadlines. I am very pleased with my choice of carrier. Thank you very much!
Quick and fast delivery.
Xpress Auto Transportation Inc. is a vehicle shipping service provider that specializes in transporting cars across the United States. The company offers a range of solutions for individuals and businesses looking to move their vehicles securely and efficiently. With a user-friendly online car shipping cost calculator, customers can obtain instant quotes and book their shipments with ease. Targeting both private vehicle owners and commercial clients, Xpress Auto Transportation Inc. is committed to ensuring safe and timely delivery of vehicles. The company prides itself on its reliable customer service, which plays a crucial role in facilitating a smooth shipping experience. Whether for personal relocation or dealership needs, Xpress Auto Transportation Inc. aims to meet the diverse demands of its clientele in the vehicle transportation sector.
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