Vehicle was delivered as planned.
Vehicle was delivered as planned.

Xpress Auto Transportation Inc. is a vehicle shipping service provider that specializes in transporting cars across the United States. The company offers a range of solutions for individuals and businesses looking to move their vehicles securely and efficiently. With a user-friendly online car shipping cost calculator, customers can obtain instant quotes and book their shipments with ease. Targeting both private vehicle owners and commercial clients, Xpress Auto Transportation Inc. is committed to ensuring safe and timely delivery of vehicles. The company prides itself on its reliable customer service, which plays a crucial role in facilitating a smooth shipping experience. Whether for personal relocation or dealership needs, Xpress Auto Transportation Inc. aims to meet the diverse demands of its clientele in the vehicle transportation sector.
Xpress Auto Transportation Inc receives high praise from many customers for its excellent service and effective communication. Reviewers frequently highlight the professionalism and reliability of staff members like Alen Parker, John, and Mark, noting their consistent support throughout the transportation process.
Many express satisfaction with the smooth experience from initial quotes to final delivery, emphasizing the company's commitment to customer service. However, a notable concern arises from a minority of reviews, where some customers report issues with pricing, claiming unexpected increases and difficulties in securing drivers. Despite these complaints, the overwhelming sentiment remains positive, with a majority of consumers recommending the company for its quality service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 274 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.2 | 5 |
| Sep 24 | 5.0 | 2 |
| Oct 24 | 4.0 | 4 |
| Nov 24 | 4.4 | 14 |
| Dec 24 | 4.7 | 15 |
| Jan 25 | 5.0 | 14 |
| Feb 25 | 3.5 | 8 |
| Mar 25 | 4.7 | 13 |
| Apr 25 | 4.7 | 25 |
| May 25 | 4.7 | 26 |
| Jun 25 | 4.9 | 39 |
| Jul 25 | 4.4 | 21 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 274 most recent reviews.
“Thanks Mark for your help”
“They try to double the price”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.2 out of 5 (good) | 3.7 out of 5 (good) | 0% | 274 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: Xpress Auto Transportation Inc is #1 of 5 on overall rating in this group. On value, ThePackengers scores higher (4.8 vs 3.7).
274 reviews of Xpress Auto Transportation Inc. Filter by what matters to you.
Vehicle was delivered as planned.
Kevin Miller was of great assistance to me when I had to ship a vehicle from Fl to Indiana. He was prompt and efficient with setting up the reservation, and confirming my details to make it as seamless as possible. Will definitely refer them to friends and family !
Working with Kevin with Xpress Auto transport has been amazing. Great communication from beginning to end and definitely looking forward to continue working together.
Great service at a great price!
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Thank you for your service, I'd like to mention Ryan is the best!
Broker Thamas was so professional and nice.
**Harassed by Xpress Auto Transport - Know Your Rights!** I strongly advise against doing business with Xpress Auto Transport. They repeatedly harassed me with unsolicited messages, even after I explicitly told them to stop. One of their messages was sent before 8 a.m., which is a clear violation of the Telephone Consumer Protection Act (TCPA). I tried to address the issue directly with the company, informing them about their TCPA violations and the compensation I was owed under the law. Instead of taking responsibility, their response was dismissive, claiming they are a small company and can’t pay me anywhere close to the amount owed. They didn’t even make an offer or attempt to negotiate a resolution. I waited long enough for a fair resolution, but they failed to act in good faith. As a result, I am filing formal complaints against them, and if necessary, I will seek legal assistance to hold them accountable. I urge everyone to educate themselves about TCPA rules to protect your rights. Companies like Xpress Auto Transport should not be allowed to take advantage of consumers and disregard the law. If you’ve been harassed or violated by this company or others, I recommend speaking to an attorney to explore your options. Stay informed and don’t let companies like this get away with such behavior.
Theodore was very nice to work with. He was very responsible and trustworthy and kept good in touch with me from the first time that I called to enquire. Because these are the winter months, and there are not a lot of cars being shipped, and our car was in a more remote location, the price was a little higher than the original estimate, but he was willing to work with me and was very kind. I would recommend working with Theodore and this company to anyone who wants to ship their car!
Great company to work with. Ryan was really helpful, always online and ready to assist.
Pickup on time and delivery on time. Great service and friendly staff.
Broker David Smith was very helpful a professional a provided all information for this transport.
Where can I start…….. I was having a pleasant trip to see my grandson in Atlanta All of a sudden my truck started to act 🆙 and wouldn’t accelerate I made it off the freeway to a gas station in no man’s land I had to pull myself together found a place to stay call AAA to come tow my truck to the hotel Now it’s time to find someone to get my truck back to Michigan 756 miles away I found this company Xpress Auto Transport when no one could come the same day and they where over charging Xpress come through they gave a reasonable price and they are very fast my truck made it home before me pick up and drop off was very smooth that was my experience and if you need a responsible and reliable and safe company with no extra fees I appreciate them and you will too 😊🙃😉
Service was great! Alen Parker was able to take care of everything same day. From the initial contact, getting the car picked up, and delivery to me all on the same day. Had my car here from 2 states away. Thank you.
I was in a hurry to get my car from AZ to L.A. David didn't take advantage of the situation. He was even able to find me a driver that worked around my schedule. I got home and my car was already there.
David is an excellent shipper. Looking forward to work with you again. Thanks
Best brockerage company, will work again. Thanks to Alen Parker
Xpress Auto Transportation Inc. is a vehicle shipping service provider that specializes in transporting cars across the United States. The company offers a range of solutions for individuals and businesses looking to move their vehicles securely and efficiently. With a user-friendly online car shipping cost calculator, customers can obtain instant quotes and book their shipments with ease. Targeting both private vehicle owners and commercial clients, Xpress Auto Transportation Inc. is committed to ensuring safe and timely delivery of vehicles. The company prides itself on its reliable customer service, which plays a crucial role in facilitating a smooth shipping experience. Whether for personal relocation or dealership needs, Xpress Auto Transportation Inc. aims to meet the diverse demands of its clientele in the vehicle transportation sector.
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