It was very easy to do
It was very easy to do

ZoomDoc Health is a UK-based service that provides fast and confidential medical letters and certificates issued by NHS-registered doctors. The company specializes in delivering various medical documents, including sickness certificates, travel medical certificates, and visa certificates of good health, with most requests processed within one hour. This efficiency makes ZoomDoc Health a convenient option for individuals needing documentation for employment, education, travel, or legal purposes. The target market for ZoomDoc Health includes individuals who require medical certificates for various situations, such as employers needing proof of illness, students seeking medical documentation for universities, and travelers requiring health certificates for airlines and visa applications. By offering a reliable and accessible service, the company addresses the needs of consumers looking for legitimate medical documentation without the need for a traditional GP appointment.
ZoomDoc Health receives overwhelmingly positive feedback for its quick and efficient service, with many reviewers praising the helpfulness and empathy of the doctors. Customers appreciate the fast turnaround times, often receiving necessary documentation within minutes, which is particularly beneficial for urgent travel needs.
The user-friendly platform is noted for making the process easy, even for those who may not be tech-savvy. However, some users express frustration with the technical aspects, such as uploading videos and files, which can be stressful for those less familiar with technology. Additionally, while the service is generally well-received, a few customers mention unexpected fees associated with certain documents. Overall, ZoomDoc Health is highly recommended for its reliable and prompt service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.7 | 57 |
| Oct 24 | 4.6 | 60 |
| Nov 24 | 4.7 | 44 |
| Dec 24 | 4.6 | 42 |
| Jan 25 | 4.9 | 54 |
| Feb 25 | 4.7 | 47 |
| Mar 25 | 4.8 | 49 |
| Apr 25 | 4.9 | 57 |
| May 25 | 4.8 | 50 |
| Jun 25 | 4.7 | 60 |
| Jul 25 | 4.8 | 56 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Excellent, fast turnaround time within couple of hours”
“Zoomdoc is a excellent service ive used many times especially the chief medical officer however on this ocassion the...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | +2% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: ZoomDoc Health is #3 of 5 on overall rating in this group.
500 reviews of ZoomDoc Health. Filter by what matters to you.
It was very easy to do
ZoomDoc provides a truly fantastic service, everything you expect from them and more. I was so happy with my medical certificate, and it was even cheaper than what my GP was quoting me! Between the speed of writing the letter and the quality of the content itself, it almost seems too good to be true! I really can't recommend them enough, and I will definitely be using them again.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
The certificate was delivered to it's destination the next day after we applied for it online. I contacted zoomdoc a month later because the certificate had been lost by another company whilst getting apostilled. Zoomdoc promptly sent another certificate directly to the visa centre. Then, as that was not apostilled they then agreed to send another one to the company to be apostilled again. If it hadn't been for the superb customer service and excellent efficiency of zoomdoc our visa would have been dismissed. We are pleased we chose a good company to get our doctor certificate. Thank you to the zoomdoc team.
Amazing experience getting my fit to fly for our honeymoon. Very quick turnaround and great professional advice. Very happy. Thank you.
Felt assured with the information given
Great sevice, quick and straight to the point, got what I wanted and the Airline rescheduled my flight with ease and for free. Thanks to ZoomDoc, highly highly recommended. John trade-coach.com
Brilliant company! One of our children got chicken pox while we were away & we got paid for a fit to fly letter but unfortunately he was still too unwell. The dr emailed me & said we were able to use the same code a couple days later to resend a new video. This was really appreciated & we received a very quick response both times. At such a stressful time, ZoomDoc really helped. 100% recommend!
Ordered Fit to Fly for travelling 30 weeks pregnant. Uploaded my notes only to be informed by Dr Livingstone of ZoomDoc that my ultrasound results weren't included. Unfortunately my NHS providers have not uploaded this information despite me being told that all was okay in my consultant meetings. I was offered a full refund which was very kind of Dr Livingstone after obviously spending time exploring my documentation and communicating to help where he could. My midwife did not reply to my messages requesting the ultrasound reports so was unable to obtain the evidence required. But I will definitely recommend the ZoomDoc service anyway.
Quick and efficient. Highly recommend!
ZoomDoc Health is a UK-based service that provides fast and confidential medical letters and certificates issued by NHS-registered doctors. The company specializes in delivering various medical documents, including sickness certificates, travel medical certificates, and visa certificates of good health, with most requests processed within one hour. This efficiency makes ZoomDoc Health a convenient option for individuals needing documentation for employment, education, travel, or legal purposes. The target market for ZoomDoc Health includes individuals who require medical certificates for various situations, such as employers needing proof of illness, students seeking medical documentation for universities, and travelers requiring health certificates for airlines and visa applications. By offering a reliable and accessible service, the company addresses the needs of consumers looking for legitimate medical documentation without the need for a traditional GP appointment.
This profile hasn't been claimed by the business owner.