48.ie
Do not bother to move to this provider. Total waste of time and money. App wont work, customer care is a joke. Avoid at all cost. 100% disaster.

48 Mobile is a telecommunications company based in Ireland, specializing in providing mobile services tailored to meet the needs of individual consumers and businesses. With a focus on delivering flexible mobile plans and competitive pricing, the company aims to enhance the mobile experience for its customers. 48 Mobile offers a variety of pay-as-you-go options, ensuring that users can choose plans that suit their specific usage requirements. The target market for 48 Mobile includes both casual mobile users and those seeking more robust communication solutions. The company's offerings are designed to appeal to a diverse customer base, prioritizing user convenience and satisfaction. By positioning itself as a customer-centric mobile provider, 48 Mobile is dedicated to changing the way consumers engage with mobile technology. For more information, visit their website at 48.ie.
48 Mobile receives a predominantly negative reception from its users, with many expressing frustration over service quality and network reliability. Reviewers frequently mention issues with data connectivity, describing it as unstable or nonexistent, with some reporting speeds as low as 0.2 mb/s.
Complaints about roaming capabilities are also common, with customers stating that the service fails to work properly when traveling abroad. While a minority of users praise the network for its competitive pricing and decent data speeds within Ireland, they often note significant drawbacks, such as the lack of Wi-Fi calling and complicated roaming setups. Overall, the sentiment leans heavily towards dissatisfaction, with many advising potential customers to consider other options.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.2 | 416 | 100% | -0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 2.6 | 7 |
| Oct 24 | 2.7 | 9 |
| Nov 24 | 1.3 | 4 |
| Dec 24 | 1.0 | 5 |
| Jan 25 | 1.2 | 6 |
| Feb 25 | 1.0 | 3 |
| Mar 25 | 1.7 | 6 |
| Apr 25 | 1.8 | 5 |
| May 25 | 4.0 | 4 |
| Jun 25 | 2.2 | 6 |
| Jul 25 | 1.1 | 7 |
| Aug 25 | 2.4 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 416 most recent reviews.
“The best and cheapest network provider in the whole of Ireland”
“Sim didn't work made me change setting update apn about 4 times and customer service was real snarky”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.2 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.8 out of 5 (fair) | 2.3 out of 5 (poor) | +13% | 416 | |
| 3.8 out of 5 (good) | 50 out of 100 | 3.6 out of 5 (good) | 4.1 out of 5 (good) | 2.3 out of 5 (poor) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 3.6 out of 5 (good) | 2.3 out of 5 (poor) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | — | 3.5 out of 5 (good) | — | 1,060 |
Bottom line: 48 Mobile is #5 of 5 on overall rating in this group. On service, Maya Mobile scores higher (4.8 vs 2.2).
416 reviews of 48 Mobile. Filter by what matters to you.
Do not bother to move to this provider. Total waste of time and money. App wont work, customer care is a joke. Avoid at all cost. 100% disaster.
I used to love 48 but since they updated the app I'm really in despair you can never log in says error or screen just stays blank PLEASE 48 GET IT SORTED ITS NOT GOOD ENOUGH!
I'm very happy as I must admit I was a dubious about this company after reading reviews here and looking at some of the problems people were having on the 48.ie website but for 7.99 euros per month and no contract I decided to try it out and I'm glad I did. The whole process was so easy My SIM was activated immediately and I moved my number from Vodafone, this took less 30 minutes. I had one small problem and the online web chat answered within a couple of minutes and it was sorted out. Everything is working perfectly and I haven't noticed any difference in internet speeds or coverage from Vodafone and this is so much cheaper. I'd say that this must be the best value anywhere.
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Had a hassle free experience switching from three. I put in my wife's SIM originally instead of my own and thought something was wrong but customer chat figured out I had wrong SIM in, that chat was quite good and quick. My wife switched this morning and it was quick and hassle free. Great value and would highly recommend. No drop in speed since I switched from three :-)
Some load of bołľox. I changed from 3 to 48 and was some mistake so it was. Their app was shockingly shıt and I cant even move back without taking my phone to the phone shop and getting it sorted out so dont even bother wasting your time or money on this ball of shıt.
I dedided to change my current mobile supplier in september to save some money, big mistake .Its now October and I still cant use my sim. I have paid 2 memberships Customer service is a joke. I was sent a faulty sim. The pin1 and puk1 dont work. I was accused by an agent of entering the wrong pin 3 times which blocked the SIM card .I DID NOT DO THIS. I still have the original plastic sim card holder that came with the sim card which has printed on it the sim pin and puk code but the sim card will not accept these codes. I paid my membership in advance as I didn't foresee the people and poor customer service I would have to deal with. Really the test of good customer service is when there is a problem not when there is not. I know some customers have rated this comany highly but I wonder if they had any issues because its very hard to honestly rate a company until you have. I have been left very stressed and unbelievably disappointed by my dealings with this company. Why is it so hard to get decent customer service ?
I've had my 48 SIM for a few weeks now and I've still not made a call but received some just fine. I'm in it for the internet, being rural the phone is my best option. 100GB/month should be enough for most months, but I do gaming so some months could be a bigger drain. I can only hope to stay in my limit. So far so good. I was on 3's unlimited data and this is no different. Connecting to the Xbox via hotspot gives varied NAT types. Sometimes open, mostly moderate where I am. It may differ for you, but speeds are comparable to 3 as you might expect. I had one bad day with no signal, but my 3 SIM and my UK Tesco SIMs all showed no signal so it must have been mast works. I did get through to their web chat service without too much waiting. The answer took some time though. 7 minutes from question to reply. Customer service isn't the best but I'd rather have good service first (yes I class this as a good service), then customer service can take a back seat.
I got my card and switched my number. Calls and texts are 100% Internet is very poor.cNt watch videos or make video calls.
I switched to 48.ie in early October. The SIM arrived a week after I ordered. There was easy to follow instructions on the packaging to start using the SIM. I logged into the website and found it easy to use. I generated a new number to try the service. Calls came through to the new SIM perfectly and the mobile data worked instantly without having to change any phone settings. I was able to listen to spotify, watch youtube and read emails as good as with my previous provider. So I purchased a €7.99 subscription, I logged into my old provider and cancelled their service. Make sure to do this before you port your number over to 48. Porting your old number over to 48 is very easy. I used the porting service on the 48 website and it took only half an hour before my number was moved over. I am satisfied with the 48 service so far. The service occasionally drops in rural areas or in hilly areas. But for the average user it is a perfectly adequate and easy to use service.
So far on this magical trip of moving to 48.ie one week has passed with 5 calls to the service desk as I was not getting any service on the phone , now have to reorder a sim which could take a week my last call was 50 minutes and the end result was "go on the site and reorder a sim " ,Service people on the whole try and help but the set up seems to be very basic and at 7.99 per month I can see why, be prepared to experience a possible frustrating route to getting up and running , blood pressure tablets should be at the ready .
So far I didn't have a issues with this network I'm with them for week and I have moved two of the numbers to 48 ,I had few dealings with customers service on chat when I was moving numbers not a problem what so ever I would even said that it's much easier than some customers service phone call straight away to the poin no hassle ,we will wait and see if everything goes well for the moment everything works perfect. And let's don't forget that's is only 7.99pm amazing price for package like this.
Happy so far. I was sceptical at first having had issues with three a few years ago but it seems network improvements have been made. Better coverage at home address than eir and Vodafone. For €8 a month it’s fantastic value. If you are unsure it’s worth the €8 to try it out. I had an issue getting iMessage on iPhone activated but just had to add €1 credit so the activation request could text the UK Apple activation number. Ordered some more sims and moved the wife over I got €8 credit as did she so it’s a free month for both of us. Plus you don’t have pay €12.99 to buy a sim like you do with GoMo.
Don't waste your time. The nonsense that is there help and support page is a joke. If your question isn't in the FAQs then you've no hope. No helpline and a so called webchat feature that isn't actually real or as far as I can see can't be accessed. I mean it sounds good for 7.99 but unfortunately you get what you pay for and that's a pile of crap. I'm sticking with my 10 euro a month gomo SIM
Speeds are great. €8 per month. You can't beat that. Swapped from gomo. 4g much better. Thanks. No probs porting also
Easy sign up and great value for money €7.99 per month for basically unlimited everything. Coverage is great all around meath and Dublin. Would recommend.
48 Mobile is a telecommunications company based in Ireland, specializing in providing mobile services tailored to meet the needs of individual consumers and businesses. With a focus on delivering flexible mobile plans and competitive pricing, the company aims to enhance the mobile experience for its customers. 48 Mobile offers a variety of pay-as-you-go options, ensuring that users can choose plans that suit their specific usage requirements. The target market for 48 Mobile includes both casual mobile users and those seeking more robust communication solutions. The company's offerings are designed to appeal to a diverse customer base, prioritizing user convenience and satisfaction. By positioning itself as a customer-centric mobile provider, 48 Mobile is dedicated to changing the way consumers engage with mobile technology. For more information, visit their website at 48.ie.
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