Allergy Test, through its website allergytest.co, specializes in providing at-home food sensitivity testing services. The company offers a variety of testing options, including individual, couples, and family packs, designed to help customers identify food sensitivities and improve their overall health. Their flagship product, the Optimum Test, evaluates sensitivities to 1,600 items, ensuring comprehensive insights into potential food triggers that may contribute to discomfort or health issues. Targeting health-conscious individuals seeking to understand their dietary restrictions, Allergy Test delivers results within 3-5 days via secure email communication. With a 100% money-back guarantee, the company aims to provide peace of mind for those looking to take control of their health through informed dietary choices. The testing process is designed to be user-friendly, making it accessible for a wide range of customers interested in optimizing their well-being.
Allergy Test receives high praise for its customer service, with many reviewers highlighting the helpfulness and responsiveness of staff members like Shawn, Terry, and Jordan. Consumers appreciate the efficient live chat support, noting that their questions are answered quickly and thoroughly.
However, there are significant concerns regarding the testing process, with several customers reporting they never received their tests or results, leading to frustration. Additionally, some users question the accuracy of the tests, citing discrepancies between their results and other medical evaluations. While the service aspect is consistently rated as excellent, the issues with test delivery and reliability tarnish the overall experience. Overall, the sentiment is mixed, with a notable portion of customers expressing dissatisfaction despite the strong service support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.1 | 732 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 24 |
| Sep 24 | 3.9 | 34 |
| Oct 24 | 3.9 | 40 |
| Nov 24 | 4.3 | 27 |
| Dec 24 | 3.2 | 41 |
| Jan 25 | 4.6 | 30 |
| Feb 25 | 4.5 | 13 |
| Mar 25 | 4.1 | 20 |
| Apr 25 | 3.8 | 17 |
| May 25 | 4.0 | 18 |
| Jun 25 | 4.2 | 20 |
| Jul 25 | 5.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Kai was very helpful with the questions I had regarding my test kit”
“Never received our tests”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Health & Medical.
| Company | Overall | Legit | Service | Website & app | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.1 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 2.9 out of 5 (fair) | +2% | 732 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.2 out of 5 (good) | 3.5 out of 5 (good) | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: Allergy Test is #3 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 3.9).
500 reviews of Allergy Test. Filter by what matters to you.
I paid for but never received my tests. I go to log in and have no account attached to my email despite you sending me these reviews!!! Am not impressed and will be passing on my experience to others.
I ordered & payed for 2 tests. A. Food Allergy test - never delivered - disgusted unsatisfactory. B. Menopause test delivered. I would like my €€€ returned or a replacement test please. 2. There is only a postal address to report such matters, no other kind of customer service- phone number or email to get in contact with you. This too is unsatisfactory. I would like a reply & corrective action. Thank you. please contact me.
I used the live chat to ask some questions. Terry was very helpful and quick to respond.
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Have been waiting and still no results as of the 1st said 3-5 days to get results and it is now the 10th. Would like to get results as promised.
I sent my blood test over 4 weeks ago, clearly I’ve been scammed
Jordan was a great help in getting my testing completed!
I haven't received the results of test
This is an extremely deceiving website. They clearly advertise on their website that you get “results within 7 working days of your sample arriving at our labs” and say we will receive an email confirming once it arrives at the lab to reassure us. What they don’t tell you however is that takes 5-21 days for the sample to “arrive” at the lab? Now I’m no rocket scientist but I know how the post works and how long it will take a small envelope to get from Ireland to England!! So where is my sample now?? Is it just sat in your office awaiting to be opened? What exactly is the point of getting people to take the blood sample on the Monday so it will be fresh if it’s then just going to sit somewhere in limbo for up to 3 weeks!! If I had know how long this would have taken I would have found another company/website. If the website had stated that this is how long it would take perhaps I wouldn’t have been so angry but it’s the fact the website is deceiving. I think this company has the potential to be great but must need more staff to fulfill orders. Yours sincerely, someone who is just trying to better themselves and is now potentially 300€ out of pocket.
I got the result and interpretation of result was clear.
The results came back quickly and confirmed many of the allergies/sensitivities that I was already aware of as well as making me aware of more that I need to be aware of. Very Interesting results.
Terry very prompt and enlightened me about transit times. Clear communication. Thankd
Highly recommend!! So worth it!!
Working with Terry was amazing! I have used this test for myself and now getting it for my kiddo for the intolerance tests. Made all the difference for me!
They forgot to send out my order. Had to call and them mentioned it never went out for delivery. I had to chase to get updates. Was another week after the call until I received. Employee I spoke to was lovely though!
Allergy Test, through its website allergytest.co, specializes in providing at-home food sensitivity testing services. The company offers a variety of testing options, including individual, couples, and family packs, designed to help customers identify food sensitivities and improve their overall health. Their flagship product, the Optimum Test, evaluates sensitivities to 1,600 items, ensuring comprehensive insights into potential food triggers that may contribute to discomfort or health issues. Targeting health-conscious individuals seeking to understand their dietary restrictions, Allergy Test delivers results within 3-5 days via secure email communication. With a 100% money-back guarantee, the company aims to provide peace of mind for those looking to take control of their health through informed dietary choices. The testing process is designed to be user-friendly, making it accessible for a wide range of customers interested in optimizing their well-being.
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