Yakoub was amazingly very…
Yakoub was amazingly very helpful,professional and efficient.thank u

Apex Cargo is a Leicester-based company specializing in international freight forwarding services, offering both air and sea freight solutions to customers worldwide. With over two decades of experience, the company has established itself as a reliable partner for individuals and businesses seeking efficient shipping options. Apex Cargo provides comprehensive shop and ship services, enabling customers to send parcels seamlessly from their doorstep to various destinations, including key markets such as the USA and Australia. The company prides itself on its expertise in handling international air freight documentation and ensuring compliance with global shipping standards. Apex Cargo's transparent pricing and commitment to customer service make it a preferred choice for users looking for dependable international courier services. Whether shipping personal items or commercial cargo, Apex Cargo aims to deliver a hassle-free experience tailored to the needs of its diverse clientele.
Apex Cargo consistently receives high praise for its excellent service and customer support, boasting an impressive average rating of 4.9 out of 5. Reviewers frequently highlight the professionalism and friendliness of the staff, with specific mentions of team members like Yahyaa and Sulaiman, who provide outstanding assistance and keep customers informed throughout the shipping process.
Many customers appreciate the careful packaging and timely delivery of their parcels, noting that their items arrive in perfect condition. However, a few negative experiences emerge, particularly regarding communication issues, with some customers expressing frustration over a lack of updates on their shipments. Despite these isolated complaints, the overwhelming sentiment remains positive, with most users recommending Apex Cargo for its reliable and efficient service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 231 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Apr 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 5.0 | 2 |
| Jul 24 | 4.5 | 2 |
| Aug 24 | — | 0 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 231 most recent reviews.
“I had arranged for a parcel to be sent abroad”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 231 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: Apex Cargo is #1 of 5 on overall rating in this group.
231 reviews of Apex Cargo. Filter by what matters to you.
Yakoub was amazingly very helpful,professional and efficient.thank u
I have used Apex Cargo three times. They have always given me the best service. Saarah is always giving updates about your parcel. Thank you Apex
Kept me updated every step of the way. Never shy away from their mistakes and always ready to make things right.
great service by sarah,very helpful,excellent skill in communication.thank you
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After being disappointed with a certain company, I decided to take a chance with Apex.Yahyaa came to my rescue, she updated me on every step and was able to get my stuff within 1 week. AMAZING SERVICE!!!!
Great service!! Iv been dealing with them for over 10years.. my cargo items are always intact when they arrive Lilongwe.
Needed urgent delivery to Malawi of a few items. Apex re-packaged the items and couriered them using a well known company. Items were received within a week! I've used Apex before and will them again. Their service is simply excellent. Special thanks to Sulaiman at Apex.
Efficiency at its best. Communication is excellent! Thank you Arshad for all the updates and following up on everything. The most reliable courier I have used so far. Looking forward to many more years of using your service.
Very good service always staff is very helpful and friendly great service Humayun is always happy to help
I have been sending my parcels to malawi through Apex and the customer service is absolutely fantastic. I always liaise with Humayun..who is polite professional and efficient. He is wonderful with customers and its reassuring for me when I leave my parcels with him. I just know I will get the best service ever. Humayun is a great asset to Apex. Thank you for the brilliant customer service. I am sure I will continue using Apex
Humayun and mary wer very helpful, kind and friendly. really appreciate their harwork
I used Apex Cargo to ship goods to Malawi. Yahyaa was helpful through the entire process, from providing information on the process,payment and updates on the shipment. The customer service on the Malawi end didn't reflect this. No responses to queries or updates on any delays. Otherwise generally a great shipping option as I mostly dealt with the UK team.
Excellent service, highly recommended
Something there my experience was good with apex cargo & the packing is so good staff r so good with us humayun
I have been using Apex Cargo for a very long time. Yahyaa has been exceptionally helpful. Always helps find items you need, quick responses, great packing and excellent customer service. Very professional!
Extremely helpful with promp replies and great customer service. Ps. Yahyaa makda
Apex has been very efficient with spending parcels to Zambia. Yahya has offered some great customer service everytime I have used APEX for my shipments. The shipment arrives on time and it's great when you can send personal items and not get stopped for duty. The time frame is great in which the parcels arrive in Zambia. Worth the price too. My go to place!
Apex Cargo is a Leicester-based company specializing in international freight forwarding services, offering both air and sea freight solutions to customers worldwide. With over two decades of experience, the company has established itself as a reliable partner for individuals and businesses seeking efficient shipping options. Apex Cargo provides comprehensive shop and ship services, enabling customers to send parcels seamlessly from their doorstep to various destinations, including key markets such as the USA and Australia. The company prides itself on its expertise in handling international air freight documentation and ensuring compliance with global shipping standards. Apex Cargo's transparent pricing and commitment to customer service make it a preferred choice for users looking for dependable international courier services. Whether shipping personal items or commercial cargo, Apex Cargo aims to deliver a hassle-free experience tailored to the needs of its diverse clientele.
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