AUTODOC - Schweiz is a leading online platform specializing in the sale of automotive parts and accessories. The company provides a comprehensive range of products suitable for various vehicle makes and models, catering to both individual consumers and automotive professionals. With a user-friendly interface, AUTODOC allows customers to easily search for and purchase high-quality car parts, ensuring timely delivery and competitive pricing. The target market for AUTODOC includes car owners looking to maintain or repair their vehicles, as well as garages and workshops seeking reliable parts for their services. By offering an extensive catalog of automotive components, the company aims to meet the diverse needs of its customers while ensuring they have access to the necessary tools for vehicle upkeep. The domain auto-doc.ch serves as the primary online storefront, facilitating convenient shopping experiences for users across Switzerland.
AUTODOC in Switzerland receives a predominantly positive reception, with many customers praising the fast delivery and quality of products. Reviewers frequently highlight the "super schnelle Lieferung" and "faire Preise," indicating satisfaction with both speed and pricing.
However, some consumers express frustration over long delivery times and issues with customer service, noting that internal processes can be slow and that staff may lack product knowledge. While many appreciate the quality of the parts and the professionalism of the service, there are critical voices who mention poor experiences, including warranty concerns and high shipping costs. Overall, despite some complaints, the majority of feedback reflects a positive sentiment towards AUTODOC, particularly for its efficiency and product quality.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 818 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.5 | 49 |
| Sep 24 | 4.8 | 39 |
| Oct 24 | 4.3 | 51 |
| Nov 24 | 4.1 | 40 |
| Dec 24 | 4.0 | 27 |
| Jan 25 | 4.5 | 38 |
| Feb 25 | 4.5 | 64 |
| Mar 25 | 4.5 | 82 |
| Apr 25 | 4.5 | 74 |
| May 25 | 4.6 | 71 |
| Jun 25 | 4.5 | 60 |
| Jul 25 | 4.2 | 38 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Objet : Remerciements pour votre professionnalisme et votre qualité de service Madame, Monsieur, Je tiens à vous ad...”
“Commandé une vitre de rétroviseur, coût 12 frs la vitre 20 frs de livraison, ok pour moi , la vitre arrive et ce n’es...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.3 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 3.3 out of 5 (fair) | +3% | 818 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.5 out of 5 (poor) | — | 1,000 |
Bottom line: AUTODOC - Schweiz is #3 of 5 on overall rating in this group. On service, BJS Home Delivery scores higher (4.6 vs 3.7).
500 reviews of AUTODOC - Schweiz. Filter by what matters to you.
Commandé une vitre de rétroviseur, coût 12 frs la vitre 20 frs de livraison, ok pour moi , la vitre arrive et ce n’est pas la bonne, on me demande de payer le retour de la vitre afin de me faire rembourser 11frs , bravo pour le service client, j’ai la haine
Alles perfekt
Sehr gute Qualität zu einem guten Preis
Alles bestens geklappte
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Schnelle Lieferung. Passendes hochwertiges Ersatzteil zu einem fairen Preis. Vielen Dank 🙏🙏🙏
Sehr gut, und schnell geliefert
Sehr gute Auswahl und Produktqualität. Ich verwende Auto-Doc schon seit vielen Jahren und bisher wurde bur einmal das falsche Produkt geliefert bzw. schon der gewünschte Arrikel, allerdings passte der Artikel nicht zu dem hinterlegten Auto. Leieferzeit von einer Woche ist gut, vor fünf Jahren wartete man noch vier Wochen. Verbesserungsmöglichkeit: Fahrzeugauswahl und Warenkorb zwischen App und Browservariante sind nicht synchronisiert. Bitte setzt das um.
Entreprise au top
Unkomplizierte Liefering in die Schweiz👍
Professional
Las piezas que he pedido últimamente no son válidas para mi vehiculo y encima para devolverlas tengo que pagar yo los gastos de devolución.
AUTODOC, ein Name der kein gutes Gefühl vermittelt! Fünf Tage nach der Bestellung, kurz vor angegebener Ankunft, ein Telefonat, Teile sind nicht mehr verfügbar, keine Alternative! Auf die Frage wieso dass so lange gedauert hat, bis jemand festgestellt hat dass die Teile nicht mehr verfügbar sind? Antwort: Hat wahrscheinlich jemand ihnen vor der Nase weggeschnappt! Wann dass Geld zurück kommt steht in den Sternen, vielleicht schnappt dass mir auch jemand vor der Nase weg! Es gibt Anbieter und Anbieter.
Boa por agora as peças vieram todas bem
Lieferung ok
AUTODOC - Schweiz is a leading online platform specializing in the sale of automotive parts and accessories. The company provides a comprehensive range of products suitable for various vehicle makes and models, catering to both individual consumers and automotive professionals. With a user-friendly interface, AUTODOC allows customers to easily search for and purchase high-quality car parts, ensuring timely delivery and competitive pricing. The target market for AUTODOC includes car owners looking to maintain or repair their vehicles, as well as garages and workshops seeking reliable parts for their services. By offering an extensive catalog of automotive components, the company aims to meet the diverse needs of its customers while ensuring they have access to the necessary tools for vehicle upkeep. The domain auto-doc.ch serves as the primary online storefront, facilitating convenient shopping experiences for users across Switzerland.
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