BioTRUST Nutrition is a company dedicated to providing high-quality nutrition products, vitamins, and supplements aimed at promoting healthy aging and overall wellness. The company's mission is to empower individuals to take control of their health, enabling them to live vibrant and active lives at every age. BioTRUST offers a diverse range of products, including protein powders, meal replacements, and omega-3 supplements, catering to health-conscious consumers who seek effective and trustworthy solutions for their nutritional needs.
Targeting individuals interested in improving their health and fitness, BioTRUST focuses on creating naturally formulated products designed to support various health goals. By emphasizing quality and efficacy, the company aims to build a loyal customer base that values transparency and integrity in dietary supplementation. Customers can explore BioTRUST's offerings through its website, where they can also find promotional discounts and information about their commitment to healthy living.
BioTRUST Nutrition has a mixed customer experience.
BioTRUST Nutrition receives a mixed response from customers, with many expressing dissatisfaction regarding product effectiveness and customer service. While some reviewers praise the quality of specific products like probiotics and collagen powder, noting positive experiences over years of use, a significant number of consumers report issues with product efficacy, claiming certain items did not deliver results as promised.
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Complaints about customer service are prevalent, with individuals describing experiences of unresponsive support and difficulties in resolving order issues. Additionally, concerns about unwanted marketing emails and unexpected charges further contribute to the negative sentiment. Despite a few loyal customers advocating for the brand, the overall impression leans towards disappointment.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.5
27
100%
● Low
2.5 / 5 overall
=
27 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
2.3▲ 1.3
12-month avg
2.0
All-time
2.5
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
1.0
1
Oct 24
—
0
Nov 24
1.5
2
Dec 24
1.0
1
Jan 25
4.0
2
Feb 25
1.0
1
Mar 25
1.0
1
Apr 25
—
0
May 25
5.0
1
Jun 25
1.0
1
Jul 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 27 most recent reviews.
Top praiseof 9 positive reviews
Customer service56%
5 mentions
Refunds33%
3 mentions
Fast & efficient22%
2 mentions
“Customer Service has never disappointed me either”
On “Customer service” · May 7, 2025
Top complaintsof 16 negative reviews
Refund25%
4 mentions
Customer service25%
4 mentions
Payment issues19%
3 mentions
Warranty13%
2 mentions
“Worst company to deal with when an order is wrong”
On “Refund” · Jul 2, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Health & Medical.
Overall rating and review count for this company and similar companies
I decided to try this as part of a beta testing program. I paid $7 for a trial pack that was part of a subscription. I tried the protein powder twice. Both times, it had a good taste and I enjoyed it. The aftermath, however was awful both times. My stomach cramped up really bad for 2 days each time after using this powder. Needless to say, I cancelled my subscription right away!
Biotrust Pros--Cool website layout
Cons-impossible to post a fairly negative review.
Products are Ok.
But no 3rd party verification
There are many competitors to choose from and at a more reasonable industry price!!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 33% of recent reviews are 4–5★ and 59% are 1–2★.
About BioTRUST Nutrition
BioTRUST Nutrition is a company dedicated to providing high-quality nutrition products, vitamins, and supplements aimed at promoting healthy aging and overall wellness. The company's mission is to empower individuals to take control of their health, enabling them to live vibrant and active lives at every age. BioTRUST offers a diverse range of products, including protein powders, meal replacements, and omega-3 supplements, catering to health-conscious consumers who seek effective and trustworthy solutions for their nutritional needs.
Targeting individuals interested in improving their health and fitness, BioTRUST focuses on creating naturally formulated products designed to support various health goals. By emphasizing quality and efficacy, the company aims to build a loyal customer base that values transparency and integrity in dietary supplementation. Customers can explore BioTRUST's offerings through its website, where they can also find promotional discounts and information about their commitment to healthy living.