Brad Teal Real Estate is a well-established real estate agency operating in Melbourne, specializing in residential property sales, management, and marketing services. With a history dating back to 1921, the company has built a reputation for connecting individuals and families with their ideal properties. Their offerings include assistance in buying, selling, and renting residential properties, as well as providing property management services for landlords.
The target market for Brad Teal Real Estate includes homeowners, potential buyers, and renters in the Melbourne area. The company’s comprehensive online platform allows users to search for properties based on various criteria, including price range, number of bedrooms, and property type. This user-friendly approach aims to streamline the property search process, making it easier for clients to find suitable real estate options in the competitive Melbourne market.
Brad Teal Real Estate has a positive customer experience.
Brad Teal Real Estate receives overwhelmingly positive feedback, with many reviewers praising the professionalism and responsiveness of their team. Customers highlight the exceptional service provided by agents like Maxine and Alex, noting their prompt communication and dedication to helping clients achieve their property goals.
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Reviewers appreciate the knowledgeable and approachable nature of Brad Teal himself, reinforcing the agency's reputation in the area. However, a small number of negative reviews express dissatisfaction with specific agents, citing unprofessional behavior and unmet expectations during the selling process. Despite these criticisms, the majority of experiences shared are highly favorable, showcasing a commitment to customer satisfaction. Overall, Brad Teal Real Estate is regarded as a reliable choice for property management and sales.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
1,000
100%
—
● Low
4.8 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Dec 2024.
Last 3 months
1.0
12-month avg
3.7
All-time
4.8
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 24
5.0
2
Jun 24
—
0
Jul 24
—
0
Aug 24
—
0
Sep 24
—
0
Oct 24
—
0
Nov 24
—
0
Dec 24
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 475 positive reviews
Professionalism33%
159 mentions
Prices & value23%
108 mentions
Customer service22%
104 mentions
Fast & efficient18%
87 mentions
“Thankyou team and especially Karen, my property manager for all of your hardwork, professionalism, experience and bri...”
On “Professionalism” · May 9, 2024
Top complaintsof 23 negative reviews
Customer service39%
9 mentions
Payment issues26%
6 mentions
Response time22%
5 mentions
Communication22%
5 mentions
“Brad Teal should not be in customer service”
On “Customer service” · Dec 19, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
Overall rating and review count for this company and similar companies
Selling the house were we lived for many years was a roller coaster of emotions, but the great professionalism and genuine care of Brad Teal, particularly Louis Saba and Sarah Raccuzzo, made the process easier for us and we are very grateful for that. I honestly recommend their service.
As a vendor, selling your house is a major event and not without risk. For us, we placed our trust in the Brad Teal team and everything went to the plan agreed upon. It's all we could ask for and we got a fair result in a testing market. Well done.
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A big thank you to the wonderful Ursula Saba at Brad Teal Pascoe Vale. She made the whole process of buying our desired property seamless and smooth and achieved the price we wanted.Again, a big thank you.
Brad Teal's Pascoe Vale team were excellent. They guided us step-by-step through the process of selling our property and were always available to answer question and give guidance and advice. Best of all, the sales result exceeded our expectations.
Very happy with Rebecca Towns at Brad Teal Essendon. We eta above and beyond with selling our property, including organising tradesmen etc. Made the process very easy despite us living interstate.
The staff at Brad Teal are very professional.
The agent for my sale was brilliant. He listened to
what I wanted and acted accordingly.
He would have to be one of the best & extremely patient.
I would recommend them to anyone wishing to
buy or sell property.
Andrew Butler and Rebecca Towns both did a great job on the sale of our house.Always friendly and very professional with great advice when needed.We would recommend them gladly to other vendors.
I rented a property from Brad Teal for several years. Then it went on the market and eventually sold.
Mr Louis Saba was instrumental in selling the property and throughout the process he was accommodating, kind, respectful and very very helpful.
He always made us feel very comfortable throughout the entire process.
I cannot thank him enough.
He also went over and above to help me out with some difficult issues at the time.
If you encounter the help of Mr Saba you are lucky and will be well looked after.
Thank you So much Louis.
Helpful but tried to rush us into taking shortcuts
Our agent was very helpful in guiding us through the process given we were first home buyers and a lot was new, including helping us fill out the contract.
We did feel there was some unnecessary rushing in the lead up to submitting our offer (like trying to encourage us to submit an offer before we heard back from our lawyers who were reviewing the contract).
Connie, Andrew and the team at Brad Teal - Keilor were amazing. They listened to our needs in the strategy development and kept us informed and involved every step of the way. Connie went that extra mile to get us a fantastic result and showed care and respect in selling our precious family home.
It is a pleasure having Karen from Brad Teal handle the sale of my home. I was always kept informed and up to date on every home open. I will always recommend Karen.
Thank you very much Karen.
We were delighted with the professionalism and attention to detail, along with the straight up friendliness of Matthew and Brook from the Sunbury office.
Procedures and steps along the way were explained to our satisfaction, and it all flowed rather smoothly.
Right from the start they were enthusiastic about our home and advised us on the presentation of our property.
Gayle and I both felt that our home sold within a short time period given the present market and we were delighted.
Five stars fully warranted.
Our consultants were great Gerasimos was great to deal with nothing was too much trouble and we had a result within two weeks . Doesn’t get better than that .
Matthew Makin was an excellent Agent to deal with in all ways, going the extra mile to get us the best deal possible. We were kept informed throughout the process and felt comfortable with regular status reports. Compared to all other agents we have dealt with over the years, Matthew and the team at Brad Teal deliver a higher level of service and professionalism. Highly recommended, without hestitation.
Quick, simple and clear communication with real-estate agent.
Did talk about parts of a section 32 that was beyond scope of her practice but did not take this as definitive advice.
Buying a house was a new experience for me. Scott from Brad Teal helped understand the process. He was patient, friendly, personable, professional and knowledgeable. Great smooth experience for one of the biggest processes in life
Brad Teal Real Estate is a well-established real estate agency operating in Melbourne, specializing in residential property sales, management, and marketing services. With a history dating back to 1921, the company has built a reputation for connecting individuals and families with their ideal properties. Their offerings include assistance in buying, selling, and renting residential properties, as well as providing property management services for landlords.
The target market for Brad Teal Real Estate includes homeowners, potential buyers, and renters in the Melbourne area. The company’s comprehensive online platform allows users to search for properties based on various criteria, including price range, number of bedrooms, and property type. This user-friendly approach aims to streamline the property search process, making it easier for clients to find suitable real estate options in the competitive Melbourne market.