Brad Teal Real Estate is a well-established real estate agency operating in Melbourne, specializing in residential property sales, management, and marketing services. With a history dating back to 1921, the company has built a reputation for connecting individuals and families with their ideal properties. Their offerings include assistance in buying, selling, and renting residential properties, as well as providing property management services for landlords.
The target market for Brad Teal Real Estate includes homeowners, potential buyers, and renters in the Melbourne area. The company’s comprehensive online platform allows users to search for properties based on various criteria, including price range, number of bedrooms, and property type. This user-friendly approach aims to streamline the property search process, making it easier for clients to find suitable real estate options in the competitive Melbourne market.
Brad Teal Real Estate has a positive customer experience.
Brad Teal Real Estate receives overwhelmingly positive feedback, with many reviewers praising the professionalism and responsiveness of their team. Customers highlight the exceptional service provided by agents like Maxine and Alex, noting their prompt communication and dedication to helping clients achieve their property goals.
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Reviewers appreciate the knowledgeable and approachable nature of Brad Teal himself, reinforcing the agency's reputation in the area. However, a small number of negative reviews express dissatisfaction with specific agents, citing unprofessional behavior and unmet expectations during the selling process. Despite these criticisms, the majority of experiences shared are highly favorable, showcasing a commitment to customer satisfaction. Overall, Brad Teal Real Estate is regarded as a reliable choice for property management and sales.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
1,000
100%
—
● Low
4.8 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Dec 2024.
Last 3 months
1.0
12-month avg
3.7
All-time
4.8
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 24
5.0
2
Jun 24
—
0
Jul 24
—
0
Aug 24
—
0
Sep 24
—
0
Oct 24
—
0
Nov 24
—
0
Dec 24
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 475 positive reviews
Professionalism33%
159 mentions
Prices & value23%
108 mentions
Customer service22%
104 mentions
Fast & efficient18%
87 mentions
“Thankyou team and especially Karen, my property manager for all of your hardwork, professionalism, experience and bri...”
On “Professionalism” · May 9, 2024
Top complaintsof 23 negative reviews
Customer service39%
9 mentions
Payment issues26%
6 mentions
Response time22%
5 mentions
Communication22%
5 mentions
“Brad Teal should not be in customer service”
On “Customer service” · Dec 19, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
Overall rating and review count for this company and similar companies
Joy Liakis was the selling agent for the house we’ve just bought, and even though she’s been acting for the vendor, she has been absolutely fantastic to deal with from a buyer’s perspective - upfront, receptive and straightforward.
Property managers in Keilor and Caroline Springs are fantastic. Julie and Tanesha are fantaatic at their job.. As a tenant u couldn't ask for a better service. Always friendly and personable, and when things need to be done, be it urgent or minor.. they are on top of things immediately. We have always had all of our maintenance requests met either on the same day within hours or within a totally reasonable time frame. Because of the ease we have been able to stay in the same property for many years.. We are very happy with Brad Teal and would recommend to everyone.
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I currently have 2 investment properties looked after by Laura Hunichen/Smith. She is wonderful to deal with, nothing is ever to much to ask. Laura is a great liaison person between the tenants and the owner ensuring that both parties are well looked after and supported as quickly as possible. I can confidently recommend Laura as a fantastic property manager. I know my properties are in safe hands.
We are currently in the market for a home and have dealt with many agents and Real Estate Companies. Two agents that have stood out for their professionalism, friendliness, knowledge, personal touch and “nothing is too hard” attitude are Joy Liakis and Scott Latham. Thank you Joy and Scott for your great service to us. Monica and Conrad
Fiona Hauke
We are extremely satisfied with the professionalism, outstanding levels of service, support & knowledge of Fiona Hauke. Fiona has been truly helpful, very knowledgeable and professional. We greatly appreciate her continued support and help. She is a Treasure
Fiona is very accomodating. We were moving then interstate, and was looking for a house/unit to rent. She was instrumental in making the move easier. She answers all queries quickly, and appeased us that we will have a home to move in.
Laura has the property manager for both myself and my husband. She is very professional and efficient in her dealings of any issues. She is a breath of fresh air as she is honest with her suggestions and opinions. She has been wonderful to deal with. Thank you Laura.
Fiona Hauke is efficient, courteous and professional, I could not recommend her more highly. Fiona is obviously passionate in her role, shows attention to detail and provides outstanding customer service!
Laura is an exceptional property manager. Laura has managed my property for well over five years. Her service is flawless and attention to detail are without exception.
Emails and telephone calls are returned exceptionally promptly. Laura has been a delight to work with over all these years and I would highly recommend her services to any prospective Landlord.
Ajit and I have been using Brad Teal services since 2013. We have 2 properties listed with them. Our Property Manager, Fiona has been extremely professional and friendly. She keep us fully informed with the maintenance issues and help us actively to resolve any maintenance issues.Overall we are very happy with the services provided by the Brad Teal Real Estate team.
Sonia and Ajit
Fiona,property manager in the Keilor office, is fantastic.
Always professional, helpful and very prompt.
Her Customer Service is fantastic.
Great to deal with.
Fiona Hauke is our property manager from Brad Teal Realestate, we have been dealing with her for almost 6 years now!! All I can say is she’s amazing, always on top of our property if we need something done and always responds to our calls. Thank you so much Fiona, for making renting a property so easy for us!
This is one of the better real estate agents my partner and I have dealt with. Staff are knowledgeable and helpful. Laura Smith was our agent and she was great, nothing was ever a problem. Thanks!
Tanesha Richter at Brad Teal Real Estate would have to be the most helpful & knowledgable person I know in property management.
Goes the extra mile for you, loves her job and really knows whats going on. Such a lovely, friendly person that gets back to you quickly via both phone & email. I highly recommend Tanesha and will go out of my way to promote her to others looking for an awesome property manager.
Dealing with Lloyd has been a breath of fresh air. He is honest, passionate and brings a professional approach to real estate in the Macedon Ranges. I am recommending him to anyone I speak to re: the sale of our property.
I'd love to thank Louis and Patrick for their fantastic work on the recent sale of our property. Having never sold before we were impressed with their professionalism and efforts. I have no hesitation in recommending their services to family and friends. Thanks guys.
Brad Teal Real Estate is a well-established real estate agency operating in Melbourne, specializing in residential property sales, management, and marketing services. With a history dating back to 1921, the company has built a reputation for connecting individuals and families with their ideal properties. Their offerings include assistance in buying, selling, and renting residential properties, as well as providing property management services for landlords.
The target market for Brad Teal Real Estate includes homeowners, potential buyers, and renters in the Melbourne area. The company’s comprehensive online platform allows users to search for properties based on various criteria, including price range, number of bedrooms, and property type. This user-friendly approach aims to streamline the property search process, making it easier for clients to find suitable real estate options in the competitive Melbourne market.