CNP Professional is a UK-based company specializing in sports nutrition products. The company offers a diverse range of supplements designed to support various fitness goals, including muscle growth, energy enhancement, and weight management. Their product lineup includes pre-workout and post-workout supplements, protein powders, amino acids, and snacks, catering to athletes and fitness enthusiasts seeking to optimize their nutrition.
Targeting both casual gym-goers and serious athletes, CNP Professional aims to provide high-quality nutritional support that meets the demands of an active lifestyle. With a focus on effective formulations and convenience, the company is dedicated to helping customers achieve their health and fitness objectives through a comprehensive selection of sports supplements. For more information, customers can visit their website at cnpprofessional.co.uk.
CNP Professional has a positive customer experience.
CNP Professional enjoys a strong reputation among consumers, with many praising the great quality of products and fast delivery times. Reviewers frequently highlight the excellent service, noting that orders are often dispatched quickly and products taste fantastic.
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However, a notable number of customers express frustration with the order fulfillment process, citing issues such as delayed shipments, receiving incorrect items, and poor communication from customer service. Some individuals report waiting weeks for their orders and receiving little to no response to their inquiries. Despite these complaints, the overall sentiment remains positive, with a significant majority appreciating the product quality and delivery speed. Overall, CNP Professional is well-regarded, though improvements in customer service and order accuracy are needed.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
893
100%
-2.3
● Low
4.5 / 5 overall
=
893 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
2.0▼ 2.3
12-month avg
4.2
All-time
4.5
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
4.5
8
Oct 24
4.4
5
Nov 24
4.0
12
Dec 24
4.8
9
Jan 25
5.0
3
Feb 25
4.6
12
Mar 25
4.0
4
Apr 25
4.4
7
May 25
4.4
7
Jun 25
1.0
3
Jul 25
1.0
3
Aug 25
5.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 435 positive reviews
Delivery41%
178 mentions
Fast & efficient34%
147 mentions
Customer service29%
124 mentions
Quality11%
50 mentions
“Fast delivery and excellent product”
On “Delivery” · Aug 27, 2025
Top complaintsof 49 negative reviews
Customer service18%
9 mentions
Response time18%
9 mentions
Delivery18%
9 mentions
No response16%
8 mentions
“Ordered my goods 19th June did not receive it until 15th July , I sent 5 emails and never got a reply extremely poor...”
On “Customer service” · Jul 22, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports & Recreation.
Overall rating and review count for this company and similar companies
I loved the product, all really tasty, the doughlicious range is great. It’s just both times I’ve ordered something 2 items were missing in the first package,
One item in the second . That’s a bit annoying.
My delivery was given to a another naiber and I never got email or paper thru letter box advising where parcel is and I was clueless waited ages for it kind of desapointed
Ordered the Glazed One, protein’s protein at the end of the day but with this one I can’t wait for the tub to finish, I’m having to knock it back because it tastes so bad. When you spend £50+ for protein it’s a little disappointing when it doesn’t taste so good. Maybe I’ll try a different flavour and see what that’s like next time.
CNP Professional has received a mix of reviews, with a significant number of 5-star ratings highlighting fast delivery and excellent products. However, some reviews indicate issues with customer service and delivery times, suggesting that while many customers find value, experiences can vary.
Is CNP Professional a scam?
CNP Professional is not a scam, as it has numerous verified reviews from real customers. While there are safety concerns raised regarding delayed orders and unresponsive customer service, the overall feedback shows that many customers have had positive experiences.
What products does CNP Professional offer?
CNP Professional offers a range of high-quality products, particularly focusing on nutritional and fitness supplements. Customers often praise the taste and effectiveness of their products, such as pre-workouts and protein powders.
What payment methods does CNP Professional accept?
CNP Professional accepts various payment methods, including credit/debit cards and possibly PayPal. Exact payment options can be confirmed during the checkout process on their website.
All 5 questions →Show fewer questions
How does CNP Professional handle customer support?
CNP Professional's customer support has received mixed reviews, with some customers reporting slow response times. However, they do aim to assist customers with order issues and product inquiries, as noted in reviews about prompt communication when problems arise.
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Told me my order had been sent out and the next day refunded me for part of the order that was out of stock. Gave me an incorrect tracking number and weren't much help when I said that the tracking showed delivery to an address 100 miles away from me. Then told me that I'd have to contact the courier to find out why, their job NOT mine. Eventually got back to me with the correct tracking number.
I had to use a 20% discount code to get it 3 quid cheaper than my usual supplier, and this is the manufacturer.
Also, they state that if you place an order before 2pm you get same day despatch, it took 3 days before I got a despatch email, but admittedly it did come pretty quickly the next day after that.
They did however, answer a couple of questions I had about the product quite nicely.
The bottle is awful, the lid comes off with barely a touch.. I can flick the lid off with my finger without putting any pressure on it. It also leaks.. Delivery turnaround is a lot considering the amount it costs.
I used to buy something similar a few years ago. Back then, they were as I recall 34% oats and contained no sugar - both plus points for me - but a little sweet for my taste.
My recent purchase had less oats and contains sugar and is now too sweet for me. And so I won’t buy them again.
I much preferred the ones I used to buy, but the store stopped selling them.
Good service on the phone but prices can be found cheaper elsewhere.
Fairly good service from CNPs point of view, took a while to dispatch and Parcel Force were pretty useless with a failed delivery. The products are top, Stim Junkie is one of the best pre workouts I’ve tried, but slightly annoying you can get their products from supplement distributors cheaper than directly.
For the price the portions are small, it takes a long time to be dispatched and sent, and they keep advertising out of stock products new Instagram posts but the product is not available !. I like the loaded EEA just about to try two new flavours when they arive. Other than that all good.
Delivered to total wrong street. Almost never received my protein.
The protein it’s self that I bought is very tasty and of good quality, reduces down well into water. However I got my protein a entire week late because the courier delivered it to the total wrong street. If the man who accepted my parcel into his home wasn’t so decent I would have probably never got my protein as he delivered it to my house personally.
So, as much as I really like product and CNP is really good, also recommended by everyone in my gym community, service around this order was fairly poor. It's not end of the world, but .....
First i had no delivery of product at all. Then i checked emails and i found tracking number indicating that 'card with instructions' meant to be delivered, and it wasnt.
I contacted CS and they arranged re-delivery for Thursday. Unfortunately wrong flat number. when i contacted them again, i was reassured that everything was amended. On Tuesday i had a call from person who received my parcel as still there was wrong number on parcel. he opened parcel and kindly called my number which was luckily on order and he was honest.
He also said that parcel was just left outside of building.
so this is more rating for service not for product.
Product deserves 5 stars
CNP Professional is a UK-based company specializing in sports nutrition products. The company offers a diverse range of supplements designed to support various fitness goals, including muscle growth, energy enhancement, and weight management. Their product lineup includes pre-workout and post-workout supplements, protein powders, amino acids, and snacks, catering to athletes and fitness enthusiasts seeking to optimize their nutrition.
Targeting both casual gym-goers and serious athletes, CNP Professional aims to provide high-quality nutritional support that meets the demands of an active lifestyle. With a focus on effective formulations and convenience, the company is dedicated to helping customers achieve their health and fitness objectives through a comprehensive selection of sports supplements. For more information, customers can visit their website at cnpprofessional.co.uk.