CNP Professional is a UK-based company specializing in sports nutrition products. The company offers a diverse range of supplements designed to support various fitness goals, including muscle growth, energy enhancement, and weight management. Their product lineup includes pre-workout and post-workout supplements, protein powders, amino acids, and snacks, catering to athletes and fitness enthusiasts seeking to optimize their nutrition.
Targeting both casual gym-goers and serious athletes, CNP Professional aims to provide high-quality nutritional support that meets the demands of an active lifestyle. With a focus on effective formulations and convenience, the company is dedicated to helping customers achieve their health and fitness objectives through a comprehensive selection of sports supplements. For more information, customers can visit their website at cnpprofessional.co.uk.
CNP Professional has a positive customer experience.
CNP Professional enjoys a strong reputation among consumers, with many praising the great quality of products and fast delivery times. Reviewers frequently highlight the excellent service, noting that orders are often dispatched quickly and products taste fantastic.
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However, a notable number of customers express frustration with the order fulfillment process, citing issues such as delayed shipments, receiving incorrect items, and poor communication from customer service. Some individuals report waiting weeks for their orders and receiving little to no response to their inquiries. Despite these complaints, the overall sentiment remains positive, with a significant majority appreciating the product quality and delivery speed. Overall, CNP Professional is well-regarded, though improvements in customer service and order accuracy are needed.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
893
100%
-2.3
● Low
4.5 / 5 overall
=
893 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
2.0▼ 2.3
12-month avg
4.2
All-time
4.5
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
4.5
8
Oct 24
4.4
5
Nov 24
4.0
12
Dec 24
4.8
9
Jan 25
5.0
3
Feb 25
4.6
12
Mar 25
4.0
4
Apr 25
4.4
7
May 25
4.4
7
Jun 25
1.0
3
Jul 25
1.0
3
Aug 25
5.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 435 positive reviews
Delivery41%
178 mentions
Fast & efficient34%
147 mentions
Customer service29%
124 mentions
Quality11%
50 mentions
“Fast delivery and excellent product”
On “Delivery” · Aug 27, 2025
Top complaintsof 49 negative reviews
Customer service18%
9 mentions
Response time18%
9 mentions
Delivery18%
9 mentions
No response16%
8 mentions
“Ordered my goods 19th June did not receive it until 15th July , I sent 5 emails and never got a reply extremely poor...”
On “Customer service” · Jul 22, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports & Recreation.
Overall rating and review count for this company and similar companies
It took over 2 weeks to dispatch half my order and cancel the other half.
I spent a lot of time and effort trying to communicate with you but got no response and when you did there was no sorry.
CNP Professional has received a mix of reviews, with a significant number of 5-star ratings highlighting fast delivery and excellent products. However, some reviews indicate issues with customer service and delivery times, suggesting that while many customers find value, experiences can vary.
Is CNP Professional a scam?
CNP Professional is not a scam, as it has numerous verified reviews from real customers. While there are safety concerns raised regarding delayed orders and unresponsive customer service, the overall feedback shows that many customers have had positive experiences.
What products does CNP Professional offer?
CNP Professional offers a range of high-quality products, particularly focusing on nutritional and fitness supplements. Customers often praise the taste and effectiveness of their products, such as pre-workouts and protein powders.
What payment methods does CNP Professional accept?
CNP Professional accepts various payment methods, including credit/debit cards and possibly PayPal. Exact payment options can be confirmed during the checkout process on their website.
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How does CNP Professional handle customer support?
CNP Professional's customer support has received mixed reviews, with some customers reporting slow response times. However, they do aim to assist customers with order issues and product inquiries, as noted in reviews about prompt communication when problems arise.
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It took over 2 weeks to dispatch half my order and cancel the other half.
I spent a lot of time and effort trying to communicate with you but got no response and when you did there was no sorry.
Product spot on service unfortunately let it down
It's worth bareing in mind a changeover happened but
I pre ordered a new product around middle of June to be sent out 30th, in this time the website came off line so no communication luckily shop allowed me to track, was no communication what so ever until I reached out on 8th and suddenly it appeared 2 days later but missing products and again only after bringing it up was this sent out, very poor communication to point I thought was being scammed
Product brilliant as always good taste and monster flavour as was kinda hinted gives good pump just lack of communication and half fobbed off with missing items let it down
I’ve complained about receiving only half my order over a week ago and I’ve had one message back saying that they will be I touch I ordered 2 x beef protein (strawberry laces) and received 1 but it’s taking over a week to look into and sort out
I didnt receive my parcel as DHL just left it by the front door and by the time I got home, it had been been taken by someone. I have emailed DHL who have told me I need to contact CNP. CNP have not got back to me despite sending 2 emails.
Something in my original order was out of stock, CNP contacted me right away and asked what I would like to swap it with. Then they sent the order on next day delivery to make up for it!
CNP Professional is a UK-based company specializing in sports nutrition products. The company offers a diverse range of supplements designed to support various fitness goals, including muscle growth, energy enhancement, and weight management. Their product lineup includes pre-workout and post-workout supplements, protein powders, amino acids, and snacks, catering to athletes and fitness enthusiasts seeking to optimize their nutrition.
Targeting both casual gym-goers and serious athletes, CNP Professional aims to provide high-quality nutritional support that meets the demands of an active lifestyle. With a focus on effective formulations and convenience, the company is dedicated to helping customers achieve their health and fitness objectives through a comprehensive selection of sports supplements. For more information, customers can visit their website at cnpprofessional.co.uk.