ConnecTen Internet is a provider of high-speed, reliable internet services across the United States and Canada. The company caters to a diverse clientele, including on-the-go freelancers, remote workers, and individuals residing in rural areas. ConnecTen Internet emphasizes its commitment to delivering internet solutions tailored to various lifestyles, ensuring that customers can access dependable connectivity no matter their location. The company's offerings include a range of internet plans designed to meet the unique needs of each customer. By focusing on user-friendly service and support, ConnecTen Internet aims to provide a seamless experience from sign-up to setup. Customer feedback highlights the company's dedication to exceptional customer service, with representatives available to assist clients throughout their journey.
Consumers overwhelmingly praise ConnecTen Internet for its exceptional customer service and reliable internet connectivity. Many reviewers highlight the responsiveness and professionalism of Tyler, who consistently provides support and ensures customer satisfaction.
Users appreciate the seamless coverage, especially in rural areas, and commend the company's ability to assist with technical issues promptly. However, a few customers express concerns regarding occasional connectivity problems, noting that the system may not always find the best tower without intervention. Despite these minor complaints, the overall sentiment remains highly positive, with many recommending ConnecTen as a top choice for internet service. Overall, ConnecTen Internet is recognized for its outstanding service and dependable performance.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 245 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 28 |
| Sep 24 | 4.5 | 26 |
| Oct 24 | 5.0 | 18 |
| Nov 24 | 4.7 | 16 |
| Dec 24 | 4.7 | 29 |
| Jan 25 | 4.9 | 28 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | 5.0 | 17 |
| Apr 25 | 4.5 | 8 |
| May 25 | 5.0 | 8 |
| Jun 25 | 5.0 | 23 |
| Jul 25 | 5.0 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 245 most recent reviews.
“Support team has always been there to help ( usually switching carriers as we travel)”
“Instead of letting me cancel online, Connecten required me to speak with a customer rep”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.2 out of 5 (good) | +4% | 245 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | 3.9 out of 5 (good) | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 2.9 out of 5 (fair) | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 4.0 out of 5 (good) | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.0 out of 5 (good) | 4.5 out of 5 (good) | +3% | 175 |
Bottom line: ConnecTen Internet is #1 of 5 on overall rating in this group.
245 reviews of ConnecTen Internet. Filter by what matters to you.
I have been very happy with Connect Ten especially because of the great service meaning they are quick to respond and always keep me in the loop. I will begin using much more in the spring and summer and look forward to being able to have Connect Ten connect me to one of the three major networks.
I live in a very rural part of NC.... ConnectTen is EXACTLY what the doctor ordered to allow me to work from home, host zoom calls, and watch Netflix. Also, when the signal gets slow...their customer service support team is top notch at finding a stronger signal!
Very stable internet connection. Utilizes two different carriers to provide service. Travel the US extensively and have service in most areas.
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easy interface and setup. quick response to both chat and email.
Very helpful. Stayed on the phone thru the entire installation process. Greatly recommended.
As full-time rv'ers we need reliable internet at a reasonable cost. We have traveled a good portion of the USA and ConnecTen has always come through for us. We do a lot of streaming, uploading, and most importantly video calls with the grandkids. We absolutely recommend ConnecTen. Their prices are reasonable and customer service is awesome. Erik & Jennifer Lost In Our Dream
Haven’t had it long enough to give a accurate review
Fast service. Easy setup and can travel with it. I should know I’m a truck driver. Plus the customer service is great 24/7 and Tyler breaks things done for you
Like most, I assume, I was initially a skeptic. I had gone through a number of "unlimited data" service providers, that made a living off the fine print. After having burned through a large sum of money on those services, and the technology (Peplink products) to maximize what I was receiving from those providers, i found myself frustrated at the lack of both performance and reliability. I reached out to Tyler, and peppered him with a litany of questions. Tyler was extremely patient, forthcoming and prompt with his responses, and even set me up with one of his engineers to go over some of the more technical/unusual questions. After several weeks of me going back/forth with Tyler (and team), i took a chance on them. The 5G/CAT20 router arrived within 2 days, and I was immediately able to successfully run performance tests in my house for several weeks, before installing it in my motorhome (connected to a Peplink 40G roof-mount antenna). I could not have hoped for a better outcome! I have been full-time RVing since early October '24, and have traveled throughout VA, IA, WV, TN and OH, with a good amount spent off the beaten path. My partner and I are avid (and daily) consumers of streaming content (can be as much as 4-5 hours/day, the bulk of which is HD/UHD!), and she keeps up with her kids/friends/siblings/Mom via regular (almost daily) video chat sessions. I'm a huge college football fan, and was able to stream every one of my team's games, and quite a number of others'....due to my DISH antenna being blocked (trees) so often. To date, we've had roughly a handful of freezes, all were self-corrected after a few moments. I have several motorhome systems/devices that rely upon connectivity, and their logged outages tend to align with what we've noticed. To date, we only had two incidents where the service provider in use had been experiencing significant performance issues (outages/disruptions), prompting me to reach out to ConnecTen for assistance. The customer experience I had during both events was superb! Quick response via the web chat, and with a real person.....a technically competent person! They just ran a few tests, and bounced me to a more reliable service provider where I was located. Bottom line, I'm thoroughly impressed. I'm still paying for two other data hot spots, one a portable/mobile (AT&T), the other is the T-Mobile Home Internet service (supposedly they're about to enforce the locality anchor on it). I'm going to be terminating both at the end of the month, as they are not being used for anything other than back-up/redundancy....a measure my "brain" needed due to my experiences. I have recommended ConnecTen to close friends and family, and am doing so here......I cannot fathom someone having a bad experience, other than perhaps something that is outside of ConnecTen's control. An outstanding product, and an outstanding staff led by Tyler!
ConnectTen is my favorite ISP at my rural home. The connection is strong, the router very reliable and Tyler is a true pleasure to work with.
ConnecTen is a honest company that has best service I have ever experienced their product works very good even if you don't have the best signal, if you experience any issues you make one call and they have the issue fixed in minutes. We have used them for seven months now and are very happy we found them I do recommend their services just call and ask for Tyler he will get you set up in no time.
Excellent customer service and the equipment always works! We have traveled from East coast to West coast. And last fall we traveled to a remote area in Canada 100mi North of Toronto and always had service. We sent ConnecTen a chat msg from their website to let them know we would be crossing into Canada in about an hour. They responded immediately and told us is was taken care of and to have a good trip. We never lost service. My wife uses her computer as we travel and she always had service.
I've had this service for a few months now, and it's been doing pretty well. It works great in areas with a strong signal, but the speeds can be a bit slower in lower signal areas. I’d recommend using a signal booster or an external antenna for better performance. Overall, I’m happy with it!
I used to have an internet that only worked once a month—right after the data reset. I got tired of the frustration, so a friend gave me Mr. Tyler's number. I sent him a text, and he called me back right away to explain how Connecten Internet works. I decided to give it a try, and it's been the best internet I've had since moving out of town. I've been using it for over two years now, and the only reason I'm switching is because fiber internet finally became available in my area. Anytime I had an issue, all I had to do was send a message, and they got me back online within minutes. I stand by Connecten Internet and Mr. Tyler 100%—they're the best company I've ever dealt with.
I've been using Connectec Internet for a while now, and I have to say, their service is outstanding. The connection is fast, reliable, and perfect for everything from streaming to working from home. What really sets them apart is their customer service—Tyler is very responsive, friendly, and always willing to go the extra mile to resolve any issues. Whether you're a heavy internet user or just need a stable connection for everyday tasks, Connectec Internet delivers great value for the price. Highly recommend!
I received the router a few months ago, and while there were a few issues to sort out at first, Tyler and his team did an excellent job getting me up and running. The service has been very reliable overall. It’s not the best in areas with poor cell reception, but once I got a booster, everything improved significantly. I highly recommend getting a booster if you’re in a low-signal area!
Living in a rural area, I’ve always struggled with slow internet. After getting a 4G router and adding a signal booster, my speeds have improved significantly. Now I can make video calls and stream in HD without buffering. I never thought internet like this was possible where I live. Plus, the trial period makes it risk-free to see if it works for you!
My internet was barely usable due to poor signal strength, and I didn’t think anything could fix it. Then I tried a 4G router with a signal booster, and the results were amazing! My download speeds increased drastically, and I can finally play online games and watch Netflix without frustration. The trial period gave me the confidence to try it, and I’m so glad I did.
I live in a remote area where internet speeds are usually terrible, and I was skeptical anything could improve it. After trying a 4G router, I wasn’t impressed until I added a signal booster. The difference was night and day! My speeds are now consistent, and I can stream movies and work from home without interruptions. The best part? They offer a 2-week trial, so you have nothing to lose. Highly recommend it!
Tyler and the team have been awesome. Great communication and support.
ConnecTen Internet is a provider of high-speed, reliable internet services across the United States and Canada. The company caters to a diverse clientele, including on-the-go freelancers, remote workers, and individuals residing in rural areas. ConnecTen Internet emphasizes its commitment to delivering internet solutions tailored to various lifestyles, ensuring that customers can access dependable connectivity no matter their location. The company's offerings include a range of internet plans designed to meet the unique needs of each customer. By focusing on user-friendly service and support, ConnecTen Internet aims to provide a seamless experience from sign-up to setup. Customer feedback highlights the company's dedication to exceptional customer service, with representatives available to assist clients throughout their journey.
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