ConnecTen Internet is a provider of high-speed, reliable internet services across the United States and Canada. The company caters to a diverse clientele, including on-the-go freelancers, remote workers, and individuals residing in rural areas. ConnecTen Internet emphasizes its commitment to delivering internet solutions tailored to various lifestyles, ensuring that customers can access dependable connectivity no matter their location. The company's offerings include a range of internet plans designed to meet the unique needs of each customer. By focusing on user-friendly service and support, ConnecTen Internet aims to provide a seamless experience from sign-up to setup. Customer feedback highlights the company's dedication to exceptional customer service, with representatives available to assist clients throughout their journey.
Consumers overwhelmingly praise ConnecTen Internet for its exceptional customer service and reliable internet connectivity. Many reviewers highlight the responsiveness and professionalism of Tyler, who consistently provides support and ensures customer satisfaction.
Users appreciate the seamless coverage, especially in rural areas, and commend the company's ability to assist with technical issues promptly. However, a few customers express concerns regarding occasional connectivity problems, noting that the system may not always find the best tower without intervention. Despite these minor complaints, the overall sentiment remains highly positive, with many recommending ConnecTen as a top choice for internet service. Overall, ConnecTen Internet is recognized for its outstanding service and dependable performance.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 245 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 28 |
| Sep 24 | 4.5 | 26 |
| Oct 24 | 5.0 | 18 |
| Nov 24 | 4.7 | 16 |
| Dec 24 | 4.7 | 29 |
| Jan 25 | 4.9 | 28 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | 5.0 | 17 |
| Apr 25 | 4.5 | 8 |
| May 25 | 5.0 | 8 |
| Jun 25 | 5.0 | 23 |
| Jul 25 | 5.0 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 245 most recent reviews.
“Support team has always been there to help ( usually switching carriers as we travel)”
“Instead of letting me cancel online, Connecten required me to speak with a customer rep”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.2 out of 5 (good) | +4% | 245 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | 3.9 out of 5 (good) | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 2.9 out of 5 (fair) | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 4.0 out of 5 (good) | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.0 out of 5 (good) | 4.5 out of 5 (good) | +3% | 175 |
Bottom line: ConnecTen Internet is #1 of 5 on overall rating in this group.
245 reviews of ConnecTen Internet. Filter by what matters to you.
We travel fulltime in an RV and work completely remote! There is nothing better than having reliable internet, no matter where we are. Thanks for allowing us to work and enjoy travel stress free.
I contacted support to see if I could get a faster connection. They responded quickly and I got a faster connection.
After returning all the equipment and canceling the horrible internet, I kept getting charged the monthly fee. After speaking to customer service I was able to get my money back. I do not recommend this internet service!
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The Service speaks for itself, outstanding service. Tyler is an excellent point of reference. I went cross country and the service held up in every state. Great service. The price is not bad either.
I opted for USPS delivery, it delayed the overnight shipping. No fault of ConnecTen! I was worried setup would be complicated. I was pleasantly surprised. It was a cinch! Plug it in, use the included cable to log into the device, then change the preset passwords for the router itself and the wifi passwords. Done. Despite using it in an aluminum sided RV with small openings toward the nearest cell towers it has performed solidly. I should have ordered the 12v plug for mobile use..
I can't say enough how this company works with you. They are always checking to make sure we have no issues. Tyler is the best he's a pro. He's polite he's funny which I so appreciate him. What I really like when I am notified that my payment will be out soon with is totally ausome. I don't know of any other company that does that. Thanks for the great service.
In my situation, I needed to add a yagi outdoor antenna that I already was using. I think it helped.
I have had no trouble with the service or tech support for the past year or so I have had. I made much use of it he chat and found it convenient when needing to contact tech support.
Best customer service and a great product
Works much better than the mobile internet we had before.
Connecten has been our main internet solution since embarking our full time RV experience. Their customer service is always prompt, polite, and professional. I highly recommend Connecten Internet. Use coupon code Mitchell35 to save on your order.
I live way out in the country. The only access I had to the internet was through a Verizon mifi jetpack. The service was just ok, but the cost was extreme! I found out about Connecten on You Tube. Found them on the internet and called. Tyler answered the phone. He answered every single question I had, explained the whole cost set up (much cheaper than I was paying) and got me rolling. I had my unit in just a few days and we took off! If you live in a remote, rural area with little to no internet access, give Connecten a call and talk to Tyler. He will take care of you!
The service is typically extremely good from a signal and speed standpoint. It’s easy to setup and easy to change carriers to get better speeds when need be. The owner, Tyler is receptive and respectful of your time. It’s good to talk to actual people when you need to get ahold of them. I’m glad I went with this company, they provide a much needed solution to our problem.
Tyler is amazing to deal with!!!!!
Tyler and Connecten are what all companies should strive to be. The customer service is outstanding and the product and service is second to none. Do yourself a favor and give this company and Tyler your money!
The service is great. Everyone Ive talked to is always so nice and professional.
I live in rural Texas where the options are 6mbps and satellite internet with a low cap. My friend told me about Connecten and it’s made live with a family fighting over connection time finally over! I’ve been using this service for about 6 months now and what little issues I had their customer service has always been quick to reach, fast to repair, and always friendly which has been a welcome change from other internet providers ( you know who you are… central Texas). We do own an rv and plan on using it for our travels and getting a second router to leave at the house for our sons who will be taking over the home on our adventures. For those who will use this in a home I recommend a good AP router to extend the signal since these are made for recreational vehicles and the one I use cost about $16 and covers my 3 bdrm home, but I do hear a newer version or firmware is coming that will extend that. On a great day I get close to 400mb down and 10 up, bad weather high traffic day 130 down and 6 up, compared to what’s normally available out here being 6 down and 1 up.
This is my 2nd Winter I have traveled to Florida from Michigan. Every time I call Tyler he answer and answer all your questions and gets you up and running in minutes.. I would recommend Connecten to everyone in the country..
I recently had a fantastic experience with ConnecTen for my RV internet needs. One of the most remarkable aspects was the reliable, consistent coverage, which I found effective even in more remote locations. The multi-carrier system allowed me to automatically switch to the best signal, making it easy to stay connected on the go. Unlike previous services, there was no need to worry about losing signal when moving between urban areas and rural spots. Tyler from ConnectTen truly impressed me. He was quick to respond to my questions, even during off-hours, and understood the specific needs of RV travelers. If you’re an RVer looking for a reliable internet option, I’d highly recommend ConnecTen—it’s a companion that keeps you connected on the open road. Thank you Tyler, keep up the great work.
ConnecTen Internet is a provider of high-speed, reliable internet services across the United States and Canada. The company caters to a diverse clientele, including on-the-go freelancers, remote workers, and individuals residing in rural areas. ConnecTen Internet emphasizes its commitment to delivering internet solutions tailored to various lifestyles, ensuring that customers can access dependable connectivity no matter their location. The company's offerings include a range of internet plans designed to meet the unique needs of each customer. By focusing on user-friendly service and support, ConnecTen Internet aims to provide a seamless experience from sign-up to setup. Customer feedback highlights the company's dedication to exceptional customer service, with representatives available to assist clients throughout their journey.
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