I've suffered trying to get internet…
I've suffered trying to get internet for a while now I'm not suffering anymore Ty...

ConnecTen Internet is a provider of high-speed, reliable internet services across the United States and Canada. The company caters to a diverse clientele, including on-the-go freelancers, remote workers, and individuals residing in rural areas. ConnecTen Internet emphasizes its commitment to delivering internet solutions tailored to various lifestyles, ensuring that customers can access dependable connectivity no matter their location. The company's offerings include a range of internet plans designed to meet the unique needs of each customer. By focusing on user-friendly service and support, ConnecTen Internet aims to provide a seamless experience from sign-up to setup. Customer feedback highlights the company's dedication to exceptional customer service, with representatives available to assist clients throughout their journey.
Consumers overwhelmingly praise ConnecTen Internet for its exceptional customer service and reliable internet connectivity. Many reviewers highlight the responsiveness and professionalism of Tyler, who consistently provides support and ensures customer satisfaction.
Users appreciate the seamless coverage, especially in rural areas, and commend the company's ability to assist with technical issues promptly. However, a few customers express concerns regarding occasional connectivity problems, noting that the system may not always find the best tower without intervention. Despite these minor complaints, the overall sentiment remains highly positive, with many recommending ConnecTen as a top choice for internet service. Overall, ConnecTen Internet is recognized for its outstanding service and dependable performance.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 245 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 28 |
| Sep 24 | 4.5 | 26 |
| Oct 24 | 5.0 | 18 |
| Nov 24 | 4.7 | 16 |
| Dec 24 | 4.7 | 29 |
| Jan 25 | 4.9 | 28 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | 5.0 | 17 |
| Apr 25 | 4.5 | 8 |
| May 25 | 5.0 | 8 |
| Jun 25 | 5.0 | 23 |
| Jul 25 | 5.0 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 245 most recent reviews.
“Support team has always been there to help ( usually switching carriers as we travel)”
“Instead of letting me cancel online, Connecten required me to speak with a customer rep”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.2 out of 5 (good) | +4% | 245 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | 3.9 out of 5 (good) | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 2.9 out of 5 (fair) | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 4.0 out of 5 (good) | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.0 out of 5 (good) | 4.5 out of 5 (good) | +3% | 175 |
Bottom line: ConnecTen Internet is #1 of 5 on overall rating in this group.
245 reviews of ConnecTen Internet. Filter by what matters to you.
I've suffered trying to get internet for a while now I'm not suffering anymore Ty...
Worked great for the first 3 months when we were on the east coast of the states but doesn’t seem to have more problems on the west coast.
This is an amazing company! If you need reliable internet on the go and you want to have an exception customer service experience, then you need to get ConnecTen. They are very responsive and will work hard to ensure you receive a strong signal. If I could give them a gazillion stars on rating I would. :)
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This is an outstanding solution for internet service. We primarily use it in our RV and as long as we have some cell signal it works. Because it works off of cell signal, it's not gonna give you internet where you don't have cell service. Our new camper came with a travelfi unit Already installed and connected to the roof top wine guard antenna. Even with that leg up, our connecten got a better signal.
Great customer service handled my issues to allow me to handle my business..thank you
Tyler and Co. are excellent.
After almost a wear of flawless internet, the router started to go down and had to constantly be rebooted. I sent a message to Connect Ten and got an immediate response. After remotely accessing my router they found the problem and fixed it within minutes. Great service and speedy response.
The portability of the internet is a huge plus. However, that being said, the signal strength is not that great at all. We often can only run one device and we have to reset the modem 2-3 times a week to have it work properly. We get a LOT of buffering.
I had Connecten for about 9 months and my job requirements changed, so I canceled my account. Two weeks later my job changed again and Connecten without hesitation reinstated my account. Thanks for the great service and the Great Lightning Quick Internet Connection.. I recommend Connecten to anyone, especially if you need internet on the road..
Excellent service so far. Great help during setup and connection speeds where I live are very good. The real test will start in January when I start my travels. Will update.
I absolutely love ConnecTen. I had an issue they fixed it right away. However Fed Ex made this difficult. I do recommend a different delivery service. But they are wonderful!!!
Love the internet and the staff!
The support was great. However, you need to work on the overall connection issue. It appears the box always connects to AT&T even if there are other services that are stronger. Verizon is predominate in the area we are at but each time we power down it always switches over to AT&T. You need an APP that will alow me to change when I need to ....
The device works great and when i called to request trying a different provider the operator did it promptly and now i am happy with the speed i'm getting now!
We initially heard about ConnecTen from a friend, who said he was very happy with the service and customer support. When we inquired about ConnecTen on the website, Tyler answered our text and asked to call to discuss. We had several questions for Tyler about the service which he more than satisfactorily answered. We decided to order the Wanderlust 5G plan and router, which Tyler sent the router via 2-day express ship (Thanks!). The ConnecTen router was easy to setup and connected to our cell service provider in 5-10 minutes after initial setup. I then setup my wifi devices to attach to the 2.4Ghz and 5.0Ghz bands and it worked flawlessly! We have had the service a little over a month and so far, everything has been excellent! We called customer support once to check for the best cellular provider in our area and they were prompt, courteous and helpful! I would highly recommend ConnecTen for your connectivity needs!
Next level amazing, better than comcast and it comes with me and my family in our RV. Awesome support as well!sd
ConnecTen Internet is a provider of high-speed, reliable internet services across the United States and Canada. The company caters to a diverse clientele, including on-the-go freelancers, remote workers, and individuals residing in rural areas. ConnecTen Internet emphasizes its commitment to delivering internet solutions tailored to various lifestyles, ensuring that customers can access dependable connectivity no matter their location. The company's offerings include a range of internet plans designed to meet the unique needs of each customer. By focusing on user-friendly service and support, ConnecTen Internet aims to provide a seamless experience from sign-up to setup. Customer feedback highlights the company's dedication to exceptional customer service, with representatives available to assist clients throughout their journey.
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