Brilliant service
Brilliant service, thank you.

Consultiv Utilities is a business energy brokerage firm that connects companies with leading energy suppliers and expert brokers to optimize their utility costs. The company specializes in securing tailored energy deals, including electricity and gas contracts, by leveraging relationships with over 25 suppliers in the utilities market. Their services aim to save businesses time and provide cost-effective solutions for energy, waste, water, and communications needs. In addition to cost reduction, Consultiv Utilities emphasizes sustainability by offering energy audits, net zero planning, and energy consulting services. Their knowledgeable team is dedicated to ensuring customer satisfaction by delivering personalized solutions powered by advanced technology. Businesses seeking to improve their energy contracts and reduce overheads can access insights through Consultiv Utilities' user-friendly online portal.
Consultiv Utilities receives overwhelmingly positive feedback for its exceptional service and helpful staff. Many customers highlight the seamless experience of switching energy suppliers, often noting significant savings on their contracts.
Reviewers appreciate the friendly and approachable team, with specific mentions of staff members like Graeme Marrs, Craig Portsmouth, and Phil, who go above and beyond to assist clients. However, there are some critical voices, with a few customers expressing frustration over contract issues and legal disputes, indicating that not all experiences are positive. Despite these concerns, the majority of reviews emphasize the company's commitment to customer satisfaction and effective problem resolution. Overall, Consultiv Utilities is viewed favorably, with a strong reputation for delivering valuable utility solutions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 431 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 18 |
| Sep 24 | 5.0 | 16 |
| Oct 24 | 4.7 | 13 |
| Nov 24 | 5.0 | 31 |
| Dec 24 | 4.2 | 5 |
| Jan 25 | 4.5 | 15 |
| Feb 25 | 4.9 | 20 |
| Mar 25 | 4.8 | 29 |
| Apr 25 | 5.0 | 13 |
| May 25 | 4.4 | 14 |
| Jun 25 | 5.0 | 22 |
| Jul 25 | 4.5 | 11 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 431 most recent reviews.
“Would 100% recommend this company - such a friendly approachable team - they have been amazing every step of the way...”
“I am the owner of a micro business who has been sued by Consultiv Utilities for breach of contract for an electricity...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
| Company | Overall | Legit | Service | Value | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 5.0 out of 5 (good) | −1% | 431 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | 3.4 out of 5 (fair) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | 2.8 out of 5 (fair) | — | 999 | |
| 4.3 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.4 out of 5 (good) | — | — | 227 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | 0% | 227 |
Bottom line: Consultiv Utilities is #2 of 5 on overall rating in this group.
431 reviews of Consultiv Utilities. Filter by what matters to you.
Brilliant service, thank you.
Aidan Angus has basically walked me through the entire process of changing energy suppliers from start to finish. He has sent me comparisons, dealt with current and new suppliers, and been there to answer any questions along the way. We have ended up with a huge annual saving and with a great Account Manager and are happy customers.
We have been working with Lauren Reckless from Consultiv Utilities for a number of years now. Lauren is never anything less than super helpful and will always go above and beyond for you. She consistently gets us great and very timely deals, avoiding us having to pay potentially much higher costs. She really understands the market and is a pleasure to deal with. I highly recommend Lauren and Consultiv Utilities to any businesses.
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Gavin and Sam excellent customer service manner , nothing is to much trouble they go over and above to get things sorted . 100% perfection. I was very skeptical to begin with but Gavin and Sam got us a fantastic result . Well done you 2.
We’ve had an excellent experience with Consultiv Utilities, and I can’t speak highly enough of the support we received—especially from Pamela. We were facing issues with energy companies wrongly allocating debts to our account, causing a lot of unnecessary stress and confusion. Pamela stepped in and handled everything with absolute professionalism and care. She was thorough, responsive, and genuinely committed to resolving the issue for us. Thanks to her efforts, the situation is finally being resolved, and we finally had clarity and peace of mind. It's lovely to find a person & Company so dedicated to doing right by their clients. We’re extremely grateful and wouldn’t hesitate to recommend Consultiv Utilities to any business needing trustworthy and efficient energy management support.
We have nothing but praise for Pam Hamilton who is our contact at Consultiv Utilities. We have had nothing but problems with our energy suppliers. Pam goes above and beyond to rectify the suppliers errors and take the stress away from our already busy days. Thank you for all your help.
Really helpful
It has been a pleasure dealing with Julie Zollikofer. Super friendly, efficient, and very informative. Highly recommended.
Consultant Lydia Crosby gave us a courtesy call last week regarding trade waste and was really informative. I found her to be very patient. She was happy to send so much relevant information across to us. She was very prompt-without being too pushy and answered any questions that we had. Lydia was very professional in her approach which helped me feel confident in the assistance that she was aiming to provide. The following day my colleague was also involved in the discussion as she was also involved in another area of our work-again Lydia was completely helpful and kept us as updated as possible. we just wanted to write and say we appreciated her service, professionalism and the fact that we did not feel that she was just trying to pressure us into a contract.
Having initially been unsure about using a broker to renew our energy utilities, I was really impressed with the level of customer service; the transparency, attention to detail and speed at securing competitive quotes. Consultive Utilities secured me significant savings on my electricity bill and the team were very pleasant to work with and made the whole process very easy.
I am really pleased with the service our company received from Consultiv Utilities - Michael Greives and Dan Horwood were very good at making things simple and sorting out new contracts for our Gas Electric and Water, saving us time and money
Jo Arries is an absolute asset to any team. Her performance is nothing short of fantastic, consistently demonstrating a deep well of knowledge and an unwavering commitment to precision in her work. It's clear she possesses a brilliant mind and a natural aptitude for her field. Beyond her technical skills, Jo excels at communication, ensuring clarity and understanding for everyone involved. For anyone seeking a highly skilled and articulate professional, I wholeheartedly recommend Jo Arries.
Great service , always keep you notified Michael went out of his way to sort out my accounts
As the Business and Finance Manager of a GP surgery in Southeast London, I have encountered numerous companies attempting to offer cost reductions on our utilities, Consultiv Utilities has truly stood out however. Their customer service has been exceptional! They assigned a dedicated personal manager, James Pearson, to oversee the changeover process, ensuring that everything was handled seamlessly from start to finish; I no longer have to endure the frustration of waiting on hold, listening to tedious music while trying to resolve utility issues. Not only do they manage all communications on our behalf, but they were also able to reduce our costs substantially, which has made a significant impact on our budget. Furthermore, their aftercare service has been impressive, with ongoing support to ensure our satisfaction with the new arrangements. The introduction of a user-friendly portal where we can easily access all our bills has also been a tremendous advantage. If you are busy and looking for a reliable company to assist with utility management, I wholeheartedly recommend Consultiv. They have made a substantial difference for us, and I am very grateful for their assistance. Thank you Consultiv, and thank you James!
Great service & support from Jayson & Lee, as always there if you need them. Really appreciate your help
Alessandro Atzeni worked with our company to renegotiate our utility accounts. He was very thorough and incredibly helpful. He has also supported us adding further accounts to the portfolio.
Consultiv Utilities is a business energy brokerage firm that connects companies with leading energy suppliers and expert brokers to optimize their utility costs. The company specializes in securing tailored energy deals, including electricity and gas contracts, by leveraging relationships with over 25 suppliers in the utilities market. Their services aim to save businesses time and provide cost-effective solutions for energy, waste, water, and communications needs. In addition to cost reduction, Consultiv Utilities emphasizes sustainability by offering energy audits, net zero planning, and energy consulting services. Their knowledgeable team is dedicated to ensuring customer satisfaction by delivering personalized solutions powered by advanced technology. Businesses seeking to improve their energy contracts and reduce overheads can access insights through Consultiv Utilities' user-friendly online portal.
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