From start to finish dealt with the…
From start to finish dealt with the switch over as expected.

Consultiv Utilities is a business energy brokerage firm that connects companies with leading energy suppliers and expert brokers to optimize their utility costs. The company specializes in securing tailored energy deals, including electricity and gas contracts, by leveraging relationships with over 25 suppliers in the utilities market. Their services aim to save businesses time and provide cost-effective solutions for energy, waste, water, and communications needs. In addition to cost reduction, Consultiv Utilities emphasizes sustainability by offering energy audits, net zero planning, and energy consulting services. Their knowledgeable team is dedicated to ensuring customer satisfaction by delivering personalized solutions powered by advanced technology. Businesses seeking to improve their energy contracts and reduce overheads can access insights through Consultiv Utilities' user-friendly online portal.
Consultiv Utilities receives overwhelmingly positive feedback for its exceptional service and helpful staff. Many customers highlight the seamless experience of switching energy suppliers, often noting significant savings on their contracts.
Reviewers appreciate the friendly and approachable team, with specific mentions of staff members like Graeme Marrs, Craig Portsmouth, and Phil, who go above and beyond to assist clients. However, there are some critical voices, with a few customers expressing frustration over contract issues and legal disputes, indicating that not all experiences are positive. Despite these concerns, the majority of reviews emphasize the company's commitment to customer satisfaction and effective problem resolution. Overall, Consultiv Utilities is viewed favorably, with a strong reputation for delivering valuable utility solutions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 431 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 18 |
| Sep 24 | 5.0 | 16 |
| Oct 24 | 4.7 | 13 |
| Nov 24 | 5.0 | 31 |
| Dec 24 | 4.2 | 5 |
| Jan 25 | 4.5 | 15 |
| Feb 25 | 4.9 | 20 |
| Mar 25 | 4.8 | 29 |
| Apr 25 | 5.0 | 13 |
| May 25 | 4.4 | 14 |
| Jun 25 | 5.0 | 22 |
| Jul 25 | 4.5 | 11 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 431 most recent reviews.
“Would 100% recommend this company - such a friendly approachable team - they have been amazing every step of the way...”
“I am the owner of a micro business who has been sued by Consultiv Utilities for breach of contract for an electricity...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
| Company | Overall | Legit | Service | Value | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 5.0 out of 5 (good) | −1% | 431 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | 3.4 out of 5 (fair) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | 2.8 out of 5 (fair) | — | 999 | |
| 4.3 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.4 out of 5 (good) | — | — | 227 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | 0% | 227 |
Bottom line: Consultiv Utilities is #2 of 5 on overall rating in this group.
431 reviews of Consultiv Utilities. Filter by what matters to you.
From start to finish dealt with the switch over as expected.
Professional and approachable. Lauren and Jason put in very detailed work and were transparent and open throughout the process. Very effective communicators and we saved money!
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Excellent service from Michael Jeynes and he has helped us make a good annual saving...much appreciated!
Prompt quotations and excellent customer service. Had an ongoing issue which they immediately took on board and are dealing with it on my behalf. Can't recommend them highly enough.
Brilliant customer service from Dave Palmer. Helped us every step of the way, gave us all our options and his own reccomendations making it super simple and easy to switch.
I would like to express my thanks to Aidan for his help in sorting out the utilities for our church going forward. Not only did he find a new and competitive contract when our current electricity contract runs out in May, but he also helped us to acquire a contract which will significantly reduce our gas costs when our current gas contract runs out further down the line. Aidan apporach was patient and answered all the questions I asked. I didn't feel unduly pressured into making a decision and it is good to know that he is there in the background should further help be needed. I would recommend both Aidan and Consultiv Utilities as a good broker to help you find the right contract for your situation
Really helpful advice from genuine representative.
Our relationship is new but so far we have found them most helpful and its so good to speak to the same person each time.
Very informative about the company
Martin Russell has been so helpful and knowledgeable in sorting all my utilities he made the whole process so easy for me I couldn’t recommend him highly enough
I have been trying to sort my problem for 2 weeks with no luck. I spoke to lovely lady today called Jo. She was the most helpful person i have spoken to so far, and although she could not resolve my problem she has done everything possible to get the persons that can deal with my problem to do so. So i rate Jo at 5 stars for her help, patience and commitment to helping me as a customer.
Used consultive to switch energy supplier and saved on my current contract rates. Both Graeme Marrs and Craig Portsmouth were very helpful and the switch is seamless and easy.
Consultiv provided us a saving of £498.84 on our waste, and £800+ saving on our energy. Also took care of everything for us.
Would 100% recommend this company - such a friendly approachable team - they have been amazing every step of the way with my business utility needs, from finding me the best deals, to supporting me with any issues that arise (like my energy company incorrectly billing me and causing huge problems!) A special thanks to Jo, Megan and Amanda for all their kindness and support.
Consultiv Utilities is a business energy brokerage firm that connects companies with leading energy suppliers and expert brokers to optimize their utility costs. The company specializes in securing tailored energy deals, including electricity and gas contracts, by leveraging relationships with over 25 suppliers in the utilities market. Their services aim to save businesses time and provide cost-effective solutions for energy, waste, water, and communications needs. In addition to cost reduction, Consultiv Utilities emphasizes sustainability by offering energy audits, net zero planning, and energy consulting services. Their knowledgeable team is dedicated to ensuring customer satisfaction by delivering personalized solutions powered by advanced technology. Businesses seeking to improve their energy contracts and reduce overheads can access insights through Consultiv Utilities' user-friendly online portal.
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