Great service from Aidan Angus.
Great service from Aidan Angus.

Consultiv Utilities is a business energy brokerage firm that connects companies with leading energy suppliers and expert brokers to optimize their utility costs. The company specializes in securing tailored energy deals, including electricity and gas contracts, by leveraging relationships with over 25 suppliers in the utilities market. Their services aim to save businesses time and provide cost-effective solutions for energy, waste, water, and communications needs. In addition to cost reduction, Consultiv Utilities emphasizes sustainability by offering energy audits, net zero planning, and energy consulting services. Their knowledgeable team is dedicated to ensuring customer satisfaction by delivering personalized solutions powered by advanced technology. Businesses seeking to improve their energy contracts and reduce overheads can access insights through Consultiv Utilities' user-friendly online portal.
Consultiv Utilities receives overwhelmingly positive feedback for its exceptional service and helpful staff. Many customers highlight the seamless experience of switching energy suppliers, often noting significant savings on their contracts.
Reviewers appreciate the friendly and approachable team, with specific mentions of staff members like Graeme Marrs, Craig Portsmouth, and Phil, who go above and beyond to assist clients. However, there are some critical voices, with a few customers expressing frustration over contract issues and legal disputes, indicating that not all experiences are positive. Despite these concerns, the majority of reviews emphasize the company's commitment to customer satisfaction and effective problem resolution. Overall, Consultiv Utilities is viewed favorably, with a strong reputation for delivering valuable utility solutions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 431 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 18 |
| Sep 24 | 5.0 | 16 |
| Oct 24 | 4.7 | 13 |
| Nov 24 | 5.0 | 31 |
| Dec 24 | 4.2 | 5 |
| Jan 25 | 4.5 | 15 |
| Feb 25 | 4.9 | 20 |
| Mar 25 | 4.8 | 29 |
| Apr 25 | 5.0 | 13 |
| May 25 | 4.4 | 14 |
| Jun 25 | 5.0 | 22 |
| Jul 25 | 4.5 | 11 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 431 most recent reviews.
“Would 100% recommend this company - such a friendly approachable team - they have been amazing every step of the way...”
“I am the owner of a micro business who has been sued by Consultiv Utilities for breach of contract for an electricity...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
| Company | Overall | Legit | Service | Value | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 5.0 out of 5 (good) | −1% | 431 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | 3.4 out of 5 (fair) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | 2.8 out of 5 (fair) | — | 999 | |
| 4.3 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.4 out of 5 (good) | — | — | 227 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | 0% | 227 |
Bottom line: Consultiv Utilities is #2 of 5 on overall rating in this group.
431 reviews of Consultiv Utilities. Filter by what matters to you.
Great service from Aidan Angus.
On behalf of Abbeyfield Friars Mead Care Home, I am thrilled to share our remarkable experience with Gavin Addison from Consultiv Utilities. As a care home, we were unaware of the opportunity to benefit from Climate Change Levy (CCL) relief on our energy bills. Thanks to Gavin’s expert guidance, we have eliminated these charges and successfully reclaimed funds from our current and past energy suppliers. Gavin played a crucial role in helping us recover nearly £26,000, and he has assisted us in securing more favourable energy prices for the future. We are also exploring a transition to solar energy, a process Gavin has made incredibly smooth by taking care of all the complex details. What truly distinguishes Gavin is his remarkable ability to turn a potentially overwhelming and tedious process into a seamless experience. He takes on all the heavy lifting, ensuring we maximise our savings without any pressure to commit further. His professionalism, clear communication, and timely responses have proven invaluable in helping us understand precisely how much we can reclaim on our gas and electricity accounts. I wholeheartedly recommend Gavin Addison to any business or care home seeking to optimise energy costs and unlock significant savings. All it takes is forwarding a recent energy invoice to him, and he will gather the relevant information to provide a comprehensive overview of potential savings and rebates, usually within just a few days. Thank you, Gavin, for your exceptional support and for making the entire process straightforward.
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Currently dealing with opening my own studio and just wanted to mention how fantastic the service has been from Ash & Tanya who have dealt with my queries and got me such an amazing price. They’ve simplified my utilities into one and explained everything so carefully. I will be now recommending this company to all my friends who are also business owners, Thanks again Tanya & Ash JustB Studio
You really couldn’t hope to deal with anyone more helpful (and in my case, patient!) than these guys. Looking forward to an ongoing relationship.
Excellent service, friendly and very helpful
We've been working with Jon Malcolm and Chris Judd at Consultiv Utilities for a year, dealing with over 30 complex legacy meter issues. They have been helpful and knowledgeable dealing with contract negotiations, meter removals, disputes with suppliers and guiding us through the ombudsman process.
Great team of people, really honest in advice. Big thank you to Jason Havvas, Rachael Simpkin and Jon Malcolm for help and support and going above and beyong for me :)
Got a business deal 12 months before electricity deal ran out , but we ran up a bill with current providers which we were unable to pay off before start date stoping us from moving on to new providers so new deal done with currrent provider . Consultiv utilities now are making us a struggling business pay back there commission £8k plus and threaten with debt companies etc So beware at all cost
My company has been with you for a couple of years now and our account manager Paul Wintrip is the best in the business, I ask him anything and always has the answers and knowledge is unbelievable. Just want to say a big shoutout to Paul and the service he provides. Thanks so much you are a STAR.
Dale has been very helpful during the process of securing a competitive contract when our old contract comes to an end.
Like all utility companies they are constantly in touch letting you know that your contracts need renewing. However, my experience with Julie Zollikofe was always pleasant and she has been very helpful which is why I chose to renew my contracts with her above the numerous other companies vying for my business.
Nathan was very helpful & informative about the current utility market. The change over from previous provider was easy to do.
We received helpful advice and great customer service. Thank you Aidan Angus for your help in switching us to a new provider. We would highly recommend you to others!
Michael was very professional and very helpful as he dealt with the whole switch over for my business. Would definitely 100% recommend .
Excellent service from Aimee Tate from the start of our contact to now. Nothing is too much trouble and Aimee has always been in contact whilst waiting for things to progress with updates. I would recommend ConsultivUtilities with hesitation. Thanks you
Consultiv Utilities is a business energy brokerage firm that connects companies with leading energy suppliers and expert brokers to optimize their utility costs. The company specializes in securing tailored energy deals, including electricity and gas contracts, by leveraging relationships with over 25 suppliers in the utilities market. Their services aim to save businesses time and provide cost-effective solutions for energy, waste, water, and communications needs. In addition to cost reduction, Consultiv Utilities emphasizes sustainability by offering energy audits, net zero planning, and energy consulting services. Their knowledgeable team is dedicated to ensuring customer satisfaction by delivering personalized solutions powered by advanced technology. Businesses seeking to improve their energy contracts and reduce overheads can access insights through Consultiv Utilities' user-friendly online portal.
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