Non sanno fare il loro lavoro
Non sono affidabili e rubano i soldi e non mi hanno consegnato il cibo la mia esperienza é stata pessima

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Delivery.com receives a mixed response from consumers, with a significant number expressing dissatisfaction. While some reviewers appreciate the helpfulness of the staff and the efficiency of certain deliveries, many others report serious issues with order fulfillment and delivery reliability.
Complaints frequently highlight that food orders are not delivered, with some customers accusing the company of taking their money without providing the service. Additionally, delays in delivery times are a common frustration, particularly noted in specific locations like Nantucket. On a positive note, several users commend the customer service representatives for their quick responses and problem-solving abilities. Despite some positive experiences, the overwhelming number of negative reviews indicates a troubling trend in service reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.9 | 1,000 | 100% | -2.2 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 15 |
| Oct 24 | 1.0 | 2 |
| Nov 24 | 3.5 | 8 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 4.9 | 11 |
| Apr 25 | 4.9 | 10 |
| May 25 | 5.0 | 2 |
| Jun 25 | 2.0 | 3 |
| Jul 25 | 4.0 | 4 |
| Aug 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I had my delivery this morning from Abeid and Nana”
“5 months when I checked the status it showed status as delivered and upon checking with delivery guy I came to know...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Service | Delivery | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.9 out of 5 (fair) | 100 out of 100 | 2.2 out of 5 (poor) | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | +8% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.1 out of 5 (fair) | 1.8 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 1.9 out of 5 (poor) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 1.4 out of 5 (poor) | 1.0 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 |
Bottom line: delivery.com is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 2.2).
500 reviews of delivery.com. Filter by what matters to you.
Over a year ago
Non sono affidabili e rubano i soldi e non mi hanno consegnato il cibo la mia esperienza é stata pessima
Over a year ago
I booked a baggage courier from delhi to my hometown. They charged initially once paid I need to keep on follow up for pickup. Everyday they had different excuses. After 1.5 months when I checked the... See more
Over a year ago
Had 2 large boxes delivered today by DX 2 really helpful guys took the boxes directly to the garage. Rob & ley from South East London.
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Non sono affidabili e rubano i soldi e non mi hanno consegnato il cibo la mia esperienza é stata pessima
I booked a baggage courier from delhi to my hometown. They charged initially once paid I need to keep on follow up for pickup. Everyday they had different excuses. After 1.5 months when I checked the status it showed status as delivered and upon checking with delivery guy I came to know that he has delivered in wrong address When I asked the reason they said I may have asked to delivery in wrong address. Really unprofessional. I don't have option to give 0 rating otherwise I could have given
What a great team Sarif and Asif were. They arrived within the time suggested- sought permission to back up to my garage, double checked my address and post code, checked over the door to make sure it could get into the garage, manoeuvring around the garage mechanism and placed it the right way round and rested it safely in the garage. Very polite, courteous and extremely helpful. Thank you
Had 2 large boxes delivered today by DX 2 really helpful guys took the boxes directly to the garage. Rob & ley from South East London.
I had my delivery this morning from Abeid and Nana. They were brillian. Very friendly and moved 3 large boxes into our garage for us. They were careful and considerate with the boxes and very helpful to me. Well done DX great service.
Horrible experience They have sent my parcel to someone and tried delivering someone else’s parcel to me. This error might happen but how thru dealt with this is pathetic. Not going to use their services ever again.
This company is a scam - do not order from them - it is fake and they never deliver their food but take your money - do not use them and they don’t help you at all - spent 109.00 and never received my food
I've been using delivery.com for several years now and have had very positive experiences overall! I love being able to use the points redeemed through my account towards purchases. Customer support can sometimes take time via the chat function but have always been very helpful too. I definitely recommend all that the platform has to offer!
On Nantucket Island, the delivery wait time and level of service is abysmal. Averages 2 hours when original estimates are 45-60 minutes. And more than once, the app says the order is completed (delivered) when it was not.
Uzair answered my inquiries fast and and was able to get everything sorted out quickly.
Representative was extremely helpful
There was an issue with the order so I called Orange Crate who had no information so I called delivery.com. The woman who answered the phone was very pleasant to talk to and quickly sorted out the issue. I expected to be compensated somewhat for the issues, but she ordered to comp the entire meal. I was shocked and very pleased, I will certainly be back.
Gracia was very quick and helpful in providing an update and solution to an issue I had regarding my order.
Arnold was terrific at finding a solution to my issue. Delivery.com has an excellent customer service department. All very polite and professional.
The employee solved my problem and completed the order for me.
Uzair was helpful assuring me that my redeemed points wouldn't be lost and explaining that I had to wait until the last payment screen for confirmation that points had been applied. Thanks.
They were able to answer my question quickly and effectively and got everything sorted out.
Representative was professional, quick, and efficient!
I had issues with the charges made to my delivery order and Voldie could not have been more helpful and patient . Everything was resolved .Just want to say Thank you again !!
CrowdTrust is a review platform designed to facilitate consumer feedback and insights about various businesses and services. The platform allows users to share their experiences and opinions, helping potential customers make informed decisions based on authentic reviews. CrowdTrust aims to create a transparent environment where businesses can engage with their audience and improve their services based on customer input. The company caters to a diverse range of industries, connecting consumers with local and online businesses, including restaurants, retail stores, and service providers. By providing a space for honest reviews, CrowdTrust empowers consumers to evaluate their options effectively and encourages businesses to enhance their offerings based on customer feedback. Through its user-friendly interface, CrowdTrust strives to be a reliable resource for consumers seeking trustworthy reviews and recommendations.
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