Thanks Tyler
Thanks Tyler Your help was greatly appreciated And your service was very effective

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Delivery.com receives a mixed response from consumers, with a significant number expressing dissatisfaction. While some reviewers appreciate the helpfulness of the staff and the efficiency of certain deliveries, many others report serious issues with order fulfillment and delivery reliability.
Complaints frequently highlight that food orders are not delivered, with some customers accusing the company of taking their money without providing the service. Additionally, delays in delivery times are a common frustration, particularly noted in specific locations like Nantucket. On a positive note, several users commend the customer service representatives for their quick responses and problem-solving abilities. Despite some positive experiences, the overwhelming number of negative reviews indicates a troubling trend in service reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.9 | 1,000 | 100% | -2.2 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 15 |
| Oct 24 | 1.0 | 2 |
| Nov 24 | 3.5 | 8 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 4.9 | 11 |
| Apr 25 | 4.9 | 10 |
| May 25 | 5.0 | 2 |
| Jun 25 | 2.0 | 3 |
| Jul 25 | 4.0 | 4 |
| Aug 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I had my delivery this morning from Abeid and Nana”
“5 months when I checked the status it showed status as delivered and upon checking with delivery guy I came to know...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Service | Delivery | Refunds | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.9 out of 5 (fair) | 100 out of 100 | 2.2 out of 5 (poor) | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | +8% | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.1 out of 5 (fair) | 1.8 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 1.9 out of 5 (poor) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 1.4 out of 5 (poor) | 1.0 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 |
Bottom line: delivery.com is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 2.2).
500 reviews of delivery.com. Filter by what matters to you.
Thanks Tyler Your help was greatly appreciated And your service was very effective
Uzair made my experience great, Mr. Trustpilot Robot Thingy. I couldn't see whether delivery.com had received my order and I was concerned that my order would be lost in cyberspace, except, of course, for the payment. Folks always seem to get your do-re-mi, even when they are mysteriously incapable of giving you your goods. Uzair called the store, verified the order, and gave an accurate estimate of delivery time. I could rest assured that the goodies would arrive. All thanks to Uzair, the best darned customer service rep at delivery.com. Thanks, buddy. Ringy Dingy, Ringy Dingy. What's that I hear? The food is here!
Ananda was great in sorting out the mess with the restaurant 4 Caminos.
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Excellent service
Arnold was great in helping resolve my problem. Honest company.
Unfortunately, my last order didn't go as planned, due to an issue on the restaurant's end. However, I must commend the delivery.com team for their outstanding customer service. They handled the situation with kindness and resolved the matter to my satisfaction. I truly appreciate their efforts and professionalism.
TERRIBLE COMPANY! DO NOT USE! THEY SCAM YOU AND THE RESTAURANT AND DON'T ACTUALLY SEND DELIVERY DRIVERS. THEY TOLD THE RESTAURANT THEY WERE SUPPOSED TO PROVIDE A DELIVERY DRIVER AND BLAMED THEM FOR NOT DELIVERYING MY FOOD! Meanwhile the restaurant had to send one of their bussers to walk all the way to my apartment when that is not his job, just to bring my 2+hrs old dinner. Delivery.com continued to blame the restaurant and only ever offered me a future credit to use their service again, which I will never do. Before I knew they were falsely accusing the restaurant and I asked for a discount due to the late arrival, they only did so if coming out off the RESTAURANT's income, not their own. They are literally out to scam you and scam the restaurants. DO NOT USE THEM EVER!!!
Delivery.com works, until it doesn't. They will eventually randomly reject an order. You will receive an email claiming its fraud, and freeze your account. They additionally blame the credit card, saying it was declined. (the credit card denies this, saying they approved the charge) After multiple emails/calls they will unfreeze your account. Then, when you place a new order, using a different credit card, they will reject the order and freeze your account again. No one is available to speak to that is involved with the random "fraud detected" process.
The agent was courteous, knowledgeable, and patient. He spoke slowly and very clearly. He went to great lengths to locate my order, which I could not find. Great customer service.
Half my order was missing and I wasn’t given the option to receive a complete order. Sheesh I mean I understand mistakes happen…. Refund took a bit but good they offered it. Not sure if the delivery service or the restaurants fault. Most likely will not be ordering from this service again. Much better pizza and wings available for the price. Costco has better pizza. Would be 0 stars if I could.
Don’t order anything from AliExpress private sellers , they are scammers , and doesn’t want to communicate 💔bad experience
The customer service at Delivery.com has been nothing but great. They are always knowledgeable, helpful, and have always shown me multitudes patience. In particular, I'd like to mention Kyle - who went above and beyond to solve the issue I had. Thank you, Delivery.com and Kyle!
Kyle was very helpful in resolving what I called for. Thank you.
The person who assisted me today was very calm, went beyond the call of duty to help me and is someone I would be happy to talk to again. ***** 11/07/24 Call Center in South Africa
CrowdTrust is a review platform designed to facilitate consumer feedback and insights about various businesses and services. The platform allows users to share their experiences and opinions, helping potential customers make informed decisions based on authentic reviews. CrowdTrust aims to create a transparent environment where businesses can engage with their audience and improve their services based on customer input. The company caters to a diverse range of industries, connecting consumers with local and online businesses, including restaurants, retail stores, and service providers. By providing a space for honest reviews, CrowdTrust empowers consumers to evaluate their options effectively and encourages businesses to enhance their offerings based on customer feedback. Through its user-friendly interface, CrowdTrust strives to be a reliable resource for consumers seeking trustworthy reviews and recommendations.
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