Easy process
Easy process, quick professional communication, received my paperwork in a few days sooner than expected 5 stars!

Divan Medical is a professional healthcare clinic that specializes in telemedicine services, providing patients in the United States with convenient online consultations. The company enables individuals to connect with licensed medical professionals from the comfort of their homes, facilitating access to a range of medical certifications and healthcare solutions. Through its 100% HIPAA-compliant platform, Divan Medical ensures secure and confidential interactions between patients and doctors. Targeting individuals seeking immediate medical advice or certification, Divan Medical offers a streamlined process that includes personal and medical information review, secure payment options, and video consultations. Patients receive personalized medical plans and electronic copies of essential medical documents after their consultations. With a focus on accessibility and patient wellness, Divan Medical aims to eliminate the need for traditional waiting rooms, providing healthcare services that are available 24/7.
Divan Medical receives high praise for its efficient service and straightforward processes, with many customers noting the quick turnaround for documents and approvals. Reviewers express satisfaction with the ease of obtaining handicap credentials, highlighting the professionalism of the organization and the helpfulness of the staff.
However, a notable number of complaints arise regarding delays in receiving approval letters and placards, with some individuals feeling frustrated after weeks of waiting without communication. While many appreciate the overall experience, a few customers report feeling ghosted or receiving inadequate support when issues arise. Overall, Divan Medical is viewed positively, but there are significant concerns about communication and timely delivery.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 794 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 6 |
| Sep 24 | 4.8 | 4 |
| Oct 24 | 4.7 | 10 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 4.2 | 5 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 3.0 | 4 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 5.0 | 5 |
| May 25 | 5.0 | 6 |
| Jun 25 | 4.3 | 6 |
| Jul 25 | 3.2 | 6 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Quick turnaround of documents Very satisfied”
“Paid $160 to Dr”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 3.2 out of 5 (fair) | −8% | 794 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | — | — | 10 |
Bottom line: Divan Medical is #4 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 4.1).
500 reviews of Divan Medical. Filter by what matters to you.
Easy process, quick professional communication, received my paperwork in a few days sooner than expected 5 stars!
Everything went very smooth
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The Doctor was ann absolute pleasure to deal with. A true professional with the perfect mix of curiosity and empathy that supports his expertise. Great experience
SO EASY! My doc was making it hard to get the placard. I had to jump through so many hoops and was going through unreturned messages, the process had been dragging out for a month already with no end in sight. I finally got frustrated enough to find another way. I uploaded medical paperwork and MRI scans and it was all done in less than a week, no issues at all. Totally worth it.
The process was very simple as the instructions were exacting. My doctor was a joy to work with and even laughed at my jokes!
Awesome Experience with Divian and Dr Handicap. Very responsive and knowledgeable about what each state requires. California DMV accepted the certified forms filled out by my doctor. So with that said, I now have both the HC Placard and the DV Plates due to my mobility disabilities. Thank you
Easy process, fast delivery!
You make my. 70. Old person life. Very easy. And very. Quick.people. Special. One. Girl. Have cat. Very very very. Oprator Goof guider Thanks. So. You. All. Mazhar M Chaudhry.
Working with Divanmed was a wonderful experience. Very professional and caring group. Everything was handled with ease in a very timely manner. File was reviewed with in 3 days and letter sent almost immediately.
At first I was skeptical- was it a legit site or not. However, not only are they a legitimate website but their customer service was top notch. They responded to two separate phone calls quickly with the answers I needed and the process was efficient and so quick! Thank you so much for helping me when my primary care physician was a nightmare and I finally gave up with them. Dr Handicap is the way to go!
Just top of the line customer service, and care!!! I don’t think you will be able to qualify if you don’t actually have a medical condition so if you don’t and don’t have proof of it, I wouldn’t recommend it because you will probably get denied. But if you have Medical results, MRIs, etc. then this is definitely the best company to get it done fast!!!
Divan Medical is a professional healthcare clinic that specializes in telemedicine services, providing patients in the United States with convenient online consultations. The company enables individuals to connect with licensed medical professionals from the comfort of their homes, facilitating access to a range of medical certifications and healthcare solutions. Through its 100% HIPAA-compliant platform, Divan Medical ensures secure and confidential interactions between patients and doctors. Targeting individuals seeking immediate medical advice or certification, Divan Medical offers a streamlined process that includes personal and medical information review, secure payment options, and video consultations. Patients receive personalized medical plans and electronic copies of essential medical documents after their consultations. With a focus on accessibility and patient wellness, Divan Medical aims to eliminate the need for traditional waiting rooms, providing healthcare services that are available 24/7.
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